Author Topic: Unable to sign in to WP8 App  (Read 2514 times)

Offline MeWhoElse

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Unable to sign in to WP8 App
« on: August 29, 2014, 09:15:29 PM »
I have tried using the email associated with my Member ID to log in, but it states email/password is incorrect.
My Member ID is not in the form of an email address.

When I chose to create a new account using the same email address it did create one and the app worked, but was not associated with my existing account.

Please help!!

Others on Facebook with the same issue.

Offline Daniel Hall at IceTV

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Re: Unable to sign in to WP8 App
« Reply #1 on: August 29, 2014, 09:45:19 PM »
I have tried using the email associated with my Member ID to log in, but it states email/password is incorrect.
My Member ID is not in the form of an email address.

When I chose to create a new account using the same email address it did create one and the app worked, but was not associated with my existing account.

Please help!!

Others on Facebook with the same issue.

It is definitely the email address on your account to use to sign-in on the app. We have found the issue that is stopping login for people and we have just submitted a new app now and it should download as an update within the next couple of hours.
Regards,

Daniel.
CTO.

Offline MeWhoElse

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Re: Unable to sign in to WP8 App
« Reply #2 on: August 29, 2014, 10:13:02 PM »
Thanks, will let you know...

Offline juergen

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Re: Unable to sign in to WP8 App
« Reply #3 on: August 29, 2014, 10:20:00 PM »
I have this issue too - thanks for addressing it quickly. For now I'll explore the app with a temporary login.

Offline MeWhoElse

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Re: Unable to sign in to WP8 App
« Reply #4 on: August 29, 2014, 11:48:54 PM »
Thanks, works well now!


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