Author Topic: Unable to sign in to WP8 App  (Read 2328 times)

Offline MeWhoElse

  • Newbie
  • *
  • Posts: 3
    • View Profile
Unable to sign in to WP8 App
« on: August 29, 2014, 09:15:29 PM »
I have tried using the email associated with my Member ID to log in, but it states email/password is incorrect.
My Member ID is not in the form of an email address.

When I chose to create a new account using the same email address it did create one and the app worked, but was not associated with my existing account.

Please help!!

Others on Facebook with the same issue.

Offline Daniel Hall at IceTV

  • Administrator
  • Guru
  • *****
  • Posts: 1233
    • View Profile
    • IceTV
Re: Unable to sign in to WP8 App
« Reply #1 on: August 29, 2014, 09:45:19 PM »
I have tried using the email associated with my Member ID to log in, but it states email/password is incorrect.
My Member ID is not in the form of an email address.

When I chose to create a new account using the same email address it did create one and the app worked, but was not associated with my existing account.

Please help!!

Others on Facebook with the same issue.

It is definitely the email address on your account to use to sign-in on the app. We have found the issue that is stopping login for people and we have just submitted a new app now and it should download as an update within the next couple of hours.
Regards,

Daniel.
CTO.

Offline MeWhoElse

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Unable to sign in to WP8 App
« Reply #2 on: August 29, 2014, 10:13:02 PM »
Thanks, will let you know...

Offline juergen

  • Junior Member
  • **
  • Posts: 23
    • View Profile
Re: Unable to sign in to WP8 App
« Reply #3 on: August 29, 2014, 10:20:00 PM »
I have this issue too - thanks for addressing it quickly. For now I'll explore the app with a temporary login.

Offline MeWhoElse

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Unable to sign in to WP8 App
« Reply #4 on: August 29, 2014, 11:48:54 PM »
Thanks, works well now!


Share via facebook Share via twitter

xx
Unable to record mission impossible ghost protocol

Started by simoncasey on Beyonwiz

21 Replies
3249 Views
Last post August 08, 2017, 11:48:18 AM
by prl
xx
Unable to schedule via website

Started by peter1960 on Smart Recording website and General questions

5 Replies
1648 Views
Last post January 28, 2016, 02:40:06 PM
by Dave at IceTV
exclamation
Unable to Renew?

Started by Dave at IceTV on SKIPPA

2 Replies
1355 Views
Last post November 08, 2015, 12:20:48 AM
by Dave at IceTV
xx
Unable to tune GWN in WA

Started by Cashie on Humax

2 Replies
1819 Views
Last post December 09, 2014, 12:44:33 PM
by Dave at IceTV