Author Topic: Ability to see failed timers?  (Read 4929 times)

Offline timaa

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Ability to see failed timers?
« on: September 16, 2011, 12:39:57 AM »
I have missed shows on more than one occasion due to conflicting timers on my Beyonwiz, and these are not shown by the yellow triangles on the app like they are on the website, so there is no way to tell that they have not been sent to the BW. The Mac dashboard widget has the same issue.

Will there be an update to correct this?

Offline franzstoffel

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Re: Ability to see failed timers?
« Reply #1 on: October 26, 2011, 06:01:01 PM »
I have the same problem with my Topfield 2460 and the Iphone App.

Due to the fact that failed timers do not show up, the Iphone App it is useless for me.
I use the Web-interface on my Iphone instead and this works OK

Please update the App or at the very least remove the Triangle from the Help Screen in the App that suggests that this feature is indeed supported....

Offline Dave

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Re: Ability to see failed timers?
« Reply #2 on: December 31, 2011, 12:16:09 AM »
I've had the same problem. I'm away at the moment and everything was looking OK on the iPhone app, but when I checked the web app, a good 70% of my scheduled recordings had failed to actually schedule.
I still have one conflict but the iPhone app says everything is fine. It makes the app almost useless.
Can someone please fix it?
Dave.
 :(
Antec NSK2480B Case & PSU, Asus M4A785TD-M-EVO motherboard, AMD Phenom II 965 3.40Ghz quad core CPU, 4Gb RAM, Hauppauge HVR2200 Dual Tuner, 1Tb and 500Gb WD HDDs, Windows 7 Home Premium

lukem

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Re: Ability to see failed timers?
« Reply #3 on: December 31, 2011, 08:38:25 AM »
Hi,

Thanks for the feedback. The feature is supported and should work on all phone applications. I will do some testing today and see what the issue is.

Sorry for any inconvenience this has caused.

Regards,
Luke

Offline Mozi

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Re: Ability to see failed timers?
« Reply #4 on: December 31, 2011, 12:32:55 PM »
Hi, this feature has never worked on my iPhone App either. Hence the app doesn't get much use ...

Thanks for looking into it Luke.

Offline Dave

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Re: Ability to see failed timers?
« Reply #5 on: January 03, 2012, 12:06:46 PM »
Hi,

Thanks for the feedback. The feature is supported and should work on all phone applications. I will do some testing today and see what the issue is.

Regards,
Luke

Luke,
Any word on your testing?
Have you found the same issue or is everything working for you?
Dave.

lukem

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Re: Ability to see failed timers?
« Reply #6 on: January 03, 2012, 12:33:34 PM »
Hi Dave,

The issue seems to be with the iPhone app itself, as it works on Android correctly, and both phones use the same web service for their data. Our dev team exchanged emails over the holidays and we expect a new version to be available sometime through Jan.

We can't give an exact date, as it depends heavily on Apple approving our submission. The last submission took 6-weeks to approve!

That said, our iPhone dev returns on the 9th Jan and fixing this will be his sole priority. Considering it will be a minor change, I don't expect their to be such a delay this time.

Kind Regards,
Luke

Offline Dave

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Re: Ability to see failed timers?
« Reply #7 on: January 03, 2012, 12:58:18 PM »
Thanx Luke.
It's nice to find the issue and that it's something that can be fixed.
I'll just have to wait for the changes and Apple approving the release.
In the meantime, I'll just have to keep using the web inteface, as I can't trust the iPhone 100%
Dave.

lukem

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Re: Ability to see failed timers?
« Reply #8 on: January 12, 2012, 11:45:20 AM »
Hi Guys,

A new version is now available on the App Store which addresses this issue. :)

Regards,
Luke

Offline Dave

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Re: Ability to see failed timers?
« Reply #9 on: January 12, 2012, 11:56:11 AM »
Hi Guys,

A new version is now available on the App Store which addresses this issue. :)

Regards,
Luke
:o
 
That was a bit quick, considering that he only returned from holidays this week and you thought it would take 6 weeks to get it through Apple into the App Store.
 
Well done guys   :)
 
Thanx.

Dave.

Offline Mozi

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Re: Ability to see failed timers?
« Reply #10 on: January 12, 2012, 12:33:40 PM »
Hi Guys,

A new version is now available on the App Store which addresses this issue. :)

Regards,
Luke

I've downloaded the new app version and tested it.
Works like it is supposed to now. Thank you very much for addressing it so quickly.

But I think I have discovered another bug, related to scheduling conflicts, not related to the iPhone app but possibly due to IceTV Interactive. So I will test a little more and then post in the Win7 MC "recordings not getting scheduled" thread. Nope, that was an optical illusion!

Cheers
« Last Edit: January 12, 2012, 12:52:50 PM by Mozi »

Offline Dave

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Re: Ability to see failed timers?
« Reply #11 on: January 12, 2012, 12:35:12 PM »

I've downloaded the new app version and tested it.
Works like it is supposed to now. Thank you very much for addressing it so quickly.


Works for me too.  ;D
 
Well done.

Dave.

Offline grampus

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Re: Ability to see failed timers?
« Reply #12 on: January 12, 2012, 02:47:15 PM »
Me 3
thanks
BeyonWiz, T3

Offline timaa

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Re: Ability to see failed timers?
« Reply #13 on: April 30, 2012, 10:43:43 AM »
It's nice that it does work now, although the app doesn't allow you to reschedule the recording, only to cancel the already failed timer. So if a show fails to be sent, you have to go the site to reschedule it, or cancel the episode and re-add it, not very convenient.


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