Author Topic: IceTV is down?  (Read 2047 times)

Offline csutak40

  • Guru
  • *****
  • Posts: 1151
    • View Profile
IceTV is down?
« on: June 10, 2016, 08:18:05 AM »
I can't open IceTV on the web and I just tried the Iphone app, there is nothing under MyWeek or TV Guide and MySeries is an old version as is Coming soon (May)  The IceTV customer support page seems to open (although it could be a cached page - it opens with a support request dated October 31, 2014) but www.icetv.com.au just won't open at all
Cheers,
Judy
Windows 7 Media Center; Last Update Feb 20 2006; Beyonwiz T4, T2

Offline Tiphanee

  • IceTV Staff
  • Guru
  • *****
  • Posts: 718
    • View Profile
Re: IceTV is down?
« Reply #1 on: June 10, 2016, 08:20:55 AM »
Good morning Judy -

We're experiencing issues with our database this morning but I'll let you know as soon as things are back up and running.

Talk soon,

Tiphanee
Regards,

Tiphanee
IceTV Guide Team Leader

Offline Daniel Hall at IceTV

  • Administrator
  • Guru
  • *****
  • Posts: 1292
    • View Profile
    • IceTV
Re: IceTV is down?
« Reply #2 on: June 10, 2016, 10:55:28 AM »
All services should now be restored.
Regards,

Daniel.
CTO.

Offline csutak40

  • Guru
  • *****
  • Posts: 1151
    • View Profile
Re: IceTV is down?
« Reply #3 on: June 10, 2016, 03:50:23 PM »
All services should now be restored.
All good now, thank you

Offline harveyge

  • IceTV Beta
  • Full Member
  • *
  • Posts: 41
    • View Profile
Re: IceTV is down?
« Reply #4 on: June 23, 2016, 02:11:32 PM »
Problem still not resolved

Offline Antiochus

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: IceTV is down?
« Reply #5 on: June 23, 2016, 03:16:47 PM »
My Humax can't fetch either

Offline Dave at IceTV

  • Guru
  • *****
  • Posts: 1258
    • View Profile
    • IceTV Knowledgebase Articles
Re: IceTV is down?
« Reply #6 on: June 23, 2016, 03:38:04 PM »
Status Update

We're still checking and working on various things but it is looking a lot better.
  • Humax PVRs should be working normally now.
  • Topfield PVRs can now log in and download the device list but may still be having a problem getting the guide.
cheers

Dave
Customer Service


Share via facebook Share via twitter

angry
25-05-20 Toppys started spontaneously rebooting when contacting IceTV server

Started by IanL-S on General Discussions

1 Replies
274 Views
Last post May 26, 2020, 02:37:11 PM
by IanL-S
xx
IceTV Server Issues?

Started by ChrisW on SKIPPA

9 Replies
800 Views
Last post May 21, 2020, 09:41:55 AM
by ChrisW
xx
Same program recorded 8 times on T2 (NOT IceTV issue)

Started by IanL-S on Beyonwiz

12 Replies
634 Views
Last post April 16, 2020, 02:29:07 PM
by MD
sad
Yet more errors in IceTV guide

Started by BazzaG on IceTV EPG Content

5 Replies
269 Views
Last post March 26, 2020, 01:37:52 PM
by BazzaG