Author Topic: IceTV is down?  (Read 1559 times)

Offline csutak40

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IceTV is down?
« on: June 10, 2016, 08:18:05 AM »
I can't open IceTV on the web and I just tried the Iphone app, there is nothing under MyWeek or TV Guide and MySeries is an old version as is Coming soon (May)  The IceTV customer support page seems to open (although it could be a cached page - it opens with a support request dated October 31, 2014) but www.icetv.com.au just won't open at all
Cheers,
Judy
Windows 7 Media Center; Last Update Feb 20 2006; Beyonwiz T4, T2

Offline Tiphanee

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Re: IceTV is down?
« Reply #1 on: June 10, 2016, 08:20:55 AM »
Good morning Judy -

We're experiencing issues with our database this morning but I'll let you know as soon as things are back up and running.

Talk soon,

Tiphanee
Regards,

Tiphanee
IceTV Guide Team Leader

Offline Daniel Hall at IceTV

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Re: IceTV is down?
« Reply #2 on: June 10, 2016, 10:55:28 AM »
All services should now be restored.
Regards,

Daniel.
CTO.

Offline csutak40

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Re: IceTV is down?
« Reply #3 on: June 10, 2016, 03:50:23 PM »
All services should now be restored.
All good now, thank you

Offline harveyge

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Re: IceTV is down?
« Reply #4 on: June 23, 2016, 02:11:32 PM »
Problem still not resolved

Offline Antiochus

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Re: IceTV is down?
« Reply #5 on: June 23, 2016, 03:16:47 PM »
My Humax can't fetch either

Offline Dave at IceTV

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Re: IceTV is down?
« Reply #6 on: June 23, 2016, 03:38:04 PM »
Status Update

We're still checking and working on various things but it is looking a lot better.
  • Humax PVRs should be working normally now.
  • Topfield PVRs can now log in and download the device list but may still be having a problem getting the guide.
cheers

Dave
Customer Service


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