Author Topic: autoskip pricing  (Read 17525 times)

Offline Mike7

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: autoskip pricing
« Reply #60 on: September 15, 2015, 08:17:24 AM »
I bought assuming free ice for life. Ice was and is a multi unit subscription from my understanding when I first subscribed. Hence I figured buying ice for life plus getting a 4 channel recorder was a good buy. Since then July has passed I have had another subscription charge taken out for ice for my top field, I have had no unit delivered even though I am in the first 1000, I have has very limited communication from ice updating.
 
If I bought ice for life with the unit why wait until you send it late before applying it, or is ice for life now limited to one unit, which was not explained or outlined in the terms I bought on.
Is an ice subscription per unit now?

I saw no annual fee for skipper function. Have the terms changed? when I had money taken out to buy this I understand that to be a contract. Somehow I am hearing of a 3 channel unit now not 4 as per my purchase agreement, I have not had any info from ice except a general late delivery email which keep getting extended. Am I getting what I paid for and therefore contracted to which is what was advertised for sale?

Not happy Mike now........

Offline warkus

  • Senior Member
  • ****
  • Posts: 155
    • View Profile
Re: autoskip pricing
« Reply #61 on: September 15, 2015, 09:26:34 AM »
If you were indeed in the first 1000, you do have lifetime ad skip and lifetime ICETV FOR THAT UNIT, stressing again that it is life for THAT UNIT only, and is linked to the unit itself for the LIFE OF THAT UNIT.

I think you have interpreted it incorrectly.

It isn't LIFE ICETV... It's the use of ICETV on the SKIPPA for the life of the unit itself.

If you have a standalone subscription of ICETV, that IS INDEPENDENT to the SKIPPA. ICETV on the SKIPPA isn't a subscription, it's just always there for your SKIPPA whilst it's alive and working, linked to the unit itself as mentioned above.

If you still have other units in your household that you intend to use ICETV on, you will need to maintain the separate ICETV subscription. If you don't then ring support and ask them to cancel it and refund your standalone sub that just renewed, but remember the SKIPPA ICETV cannot be used with any other device in your household.

Mark
« Last Edit: September 15, 2015, 09:33:48 AM by warkus »

Offline warkus

  • Senior Member
  • ****
  • Posts: 155
    • View Profile
Re: autoskip pricing
« Reply #62 on: September 15, 2015, 09:31:07 AM »
Also, the SKIPPA - and I'm not talking about previous comments to this unit, or previous discussions about an ICETV device or ICECUBE or anything else - I'm talking the SKIPPA - has always been a 3 dedicated tuner PVR capable of recording 6 shows at once.

It was clearly stated at the time you ordered it so it is not ICETV that got this incorrect, sadly it is you.

Go back and look at the promotion material.

Way back before SKIPPA was released, there was talk from ICETV of a 4 tuner PVR, but it nev eventuated. The SKIPPs has always been advertised as 3 tuners.


Offline warkus

  • Senior Member
  • ****
  • Posts: 155
    • View Profile
Re: autoskip pricing
« Reply #63 on: September 17, 2015, 11:34:08 PM »
The comments above don't give rise to supporting or not supporting ICETV, I simply clarified the ops understanding of what was on offer for sale. It's also not in relation to the delivery of the device, that's why I commented. Anything to do with delivery, I'm not interested in commenting on any more, thus why I have tried to stay out of most of the pre delivery discussions, lately...

How you feel about ICETV is your choice but DO NOT drag me into it, I'm not interested in being involved in these discussions OR being dragged into them any more.


« Last Edit: September 17, 2015, 11:45:11 PM by warkus »

Offline IanL-S

  • Guru
  • *****
  • Posts: 994
    • View Profile
    • IceTV SKIPPA wiki
Re: autoskip pricing
« Reply #64 on: September 18, 2015, 07:37:30 AM »
I am with warkus; I cannot see any relationship between the issues raised in this thread and the ongoing movable feast that is the delivery of Skippa to those who have paid for them.

Ian
IceTV: 2xTRF-2400 + 2xTF7100HDPVRt + SKIPPA + T2 + U4
No IceTV: a few Toppys
Synology NAS
Check out the oztoppy wiki and Topfield Aus Forum for Toppy help

Offline Pursya

  • Junior Member
  • **
  • Posts: 19
    • View Profile
Re: autoskip pricing
« Reply #65 on: October 02, 2015, 08:31:33 PM »
Well, I bought Skippa father an email that mentioned lifetime subs for the first 1000 orders.
Never was told if my order was not in the first 1000, so assumed all was good.
If I am charged, or expected to pay, for a service I have ordered off the back of an email then I will be off to consumer affairs in minutes.
They have had my money for months without fulfilling their promise of delivery. Ad now after reading this forum it appears the machine is not fulfilling the promise of ad skipping. Well hit and miss.
And now there seems to be confusion about what I have paid for?
There are laws that protect us in Australia.
Thankfully,

Offline warkus

  • Senior Member
  • ****
  • Posts: 155
    • View Profile
Re: autoskip pricing
« Reply #66 on: October 02, 2015, 08:52:04 PM »
Don't start beating on about your laws and stuff here, stick to the topic at hand and take that side of it up with IceTV directly, this isn't the place to go on about consumer laws.

If you purchased a unit in the first 1000, you will have paid $399 for it and you will not be charged anything beyond that for any subscriptions.

As for ad skip, it works very well as far as I'm concerned, I'm more than happy with it, I don't find it hit and miss at all. It's not perfect but it's pretty damm impressive as far as I'm concerned.


Mark

Offline Pursya

  • Junior Member
  • **
  • Posts: 19
    • View Profile
Re: autoskip pricing
« Reply #67 on: October 02, 2015, 09:20:58 PM »
Sorry mate.
Didn't know that someone appointed you GOD.
I bow to your awesomeness.


Share via facebook Share via twitter

xx
Autoskip processing stopped

Started by ChrisW on SKIPPA

12 Replies
3845 Views
Last post May 12, 2017, 11:13:04 AM
by MD
xx
Autoskip post processing not working on Nine HD

Started by angyp on SKIPPA

13 Replies
5287 Views
Last post December 07, 2015, 08:06:23 PM
by simoncasey
xx
Why has AutoSkip just decided to expire

Started by angyp on SKIPPA

3 Replies
1735 Views
Last post November 06, 2015, 08:58:54 AM
by Daniel Hall at IceTV
clip
AutoSkip not working since upgrading to 1.1.10600

Started by Mantorok on SKIPPA

9 Replies
3570 Views
Last post October 18, 2015, 04:43:17 PM
by Dave at IceTV