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Topics - Dave at IceTV

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16
Smart Recording on Windows Phone / How are you liking the new app?
« on: August 30, 2014, 01:48:01 PM »
So what are your first impressions of the new IceTV Windows 8 Phone app?

Personally, the new IceTV app almost makes me want to get a Windows 8 phone  8)

17
Humax / New Software - Feb 2014
« on: February 21, 2014, 02:44:34 PM »
Humax have released new software (firmware) for the Australian Digital TV PVR models (HDR-7500T, HDR-7500T/V and the lesser spec'd Harvey Norman model: HDR-7510T).

The big change for 7500 owners is increased padding choices (which eliminates the only benefit that the 7510 previously had over the 7500).


Check your Humax PVR's current software version

To check whether your Humax PVR already has the latest software installed:
  • Go to 'Menu > Settings > System > System Information'
  • Check if the software version number is 1.08.21

Update your Humax PVR's software to the latest version

To update your Humax follow the simple steps outlined here:
http://support.icetv.com.au/entries/20414081-How-do-I-upgrade-the-firmware-of-the-Humax


What's changed?

See your model below for a list of what's changed.

HDR-7500T (Feb. 2014) Version 1.08.21

New Features and Fixed Problems
• New RCU Mobile App Launched
• Improved Youtube App
• Universal RCU Message Popup
• Added More Padding Time Options


HDR-7500T/V (Feb. 2014) Version 1.08.21

New Features and Fixed Problems
• New RCU Mobile App Launched
• Improved Youtube App
• Universal RCU Message Popup
• Added More Padding Time Options

 
HDR-7510T (Feb. 2014) Version 1.08.21

New Features and Fixed Problems
• New RCU Mobile App Launched
• Improved Youtube App
• Universal RCU Message Popup

18
IceTV EPG Content / Briz31 - Brisbane channel 44
« on: June 01, 2013, 03:24:26 PM »
I have a question for any Brisbane residents.

Is the time on your digital TV device correct while viewing channel 44?

During a discussion with a customer living in Brisbane we discovered that the time on his PVR jumps back 10 hours when switched to channel 44. Then when switched to another channel the time corrects itself.

For example:
- The current local time was 13:05  (1:05pm)
- When watching channel 44 the time showed 03:05  (3:05am)
- When watching channel 9 the time correctly showed 13:05  (1:05pm)

I am wondering if all brands of TVs, STBs and PVRs are having the same issue with ch44 in Brisbane, or is it just his PVR.


Can people living in Brisbane please check the displayed time from ch44 on their digital TVs, STBs and/or PVRs and reply here, as follows:

1. Ensure that the device is using auto time mode (not manual or Internet time).
2. Change to channel 9 and press the info, or ( i ), button and note if the time is correct.
3. Change to channel 44 and press the info, or ( i ), button and check if the time changes by 10 hours (it may take 15 seconds).
4. Reply here with the brand and type of device and if the time was correct on channel 44.

19
IceTV EPG Content / The Block on NBN for Tue 28th May
« on: May 29, 2013, 04:34:08 PM »
The IceTV guide team accidentally marked last night's episode of The Block on NBN at 7:30pm as a repeat, for the Gold Coast and Northern NSW regions.  Luckily that episode is repeated a couple of times this week (tonight and Saturday afternoon).

To allow the recorders of customers' in those 2 regions to automatically record the affected episode we have removed the repeat flag for tonight's episode on GO! (5:30-6:30pm) and for Saturday's episode on GO! (3-4pm).

20
Humax / Disappearing Guide Solution
« on: December 14, 2012, 09:37:09 PM »
Humax Support have suggested that the 1.08.04 software update fixes the blank guide issue but you need to have dynamic channel updating turned off.

To turn off Dynamic Update:
- Press menu.
- Select Settings and press OK.
- Select Installation and press OK.
- Enter 0000
- Select Dynamic Update and press OK.
- Select OFF and press OK.
- Press Exit to close the menu.

Feedback welcome on whether this works for you or not.

Note: Network and Internet connection quality and speed can still cause IceTV issues on a Humax. If you have network or Internet dropouts or a slow download speed (like when you go over your monthly data quota) you may still experience guide issues or messages until your network condition improves.

21
Beyonwiz / Daylight Savings Starts on Sunday 6th Oct
« on: October 06, 2012, 06:11:51 PM »
Daylights Savings starts tomorrow, Sunday the 6th Oct, for those living in NSW, ACT, VIC, TAS and SA.

On Sunday, Beyonwiz owners need to perform the steps outlined here:
http://support.icetv.com.au/entries/21199873

22
Topfield / Daylight Savings Starts on Sunday 6th Oct
« on: October 06, 2012, 06:10:20 PM »
Daylights Savings starts tomorrow, Sunday the 6th Oct, for those living in NSW, ACT, VIC, TAS and SA.

On Sunday, Topfield owners need to perform the steps outlined here:
http://support.icetv.com.au/entries/21199873

23
Humax / Disappearing Guide Theory
« on: September 17, 2012, 04:08:08 PM »
Only a small percentage of total Humax+IceTV customers are experiencing the disappearing guide issue. So the question is 'what are these customers doing differently'.

We have one customer with 2 Humaxes. One Humax has never had the guide disappear and the other Humax experiences it once a week. Both Humaxes are using wired (Ethernet). Both are using software version 1.07.00.

The Humax that never has the guide disappear:
- Is turned off to standby every night.
- Has 'Power saving in standby' set to ON.

The Humax that has the guide disappear every week:
- Is left turned on 24/7.
- Has 'Power saving in standby' set to OFF.


Some known facts:

A. If 'Power saving in standby' is OFF you need to switch off and on at the rear power switch to recover the guide.

B. If 'Power saving in standby' is ON you only need to restart the Humax via the remote control to recover the guide.

C. Clearing the memory restores the guide after the next guide download.


Some assumptions:

D. If the Humax is left on 24/7 the guide will eventually become blank.

E. If 'Power saving in standby' is OFF the memory will NOT be cleared each time the Humax is turned off to standby.

F. If 'Power saving in standby' is ON the memory will be cleared each time the Humax is turned off to standby.


Therefore anyone who has 'Power saving in standby' set to the default ON setting AND turns their Humax off each night should never see the blank guide issue.

24
Humax / Recommended Firmware Update Steps
« on: July 12, 2012, 07:10:50 PM »
To ensure a trouble-free firmware upgrade with no interruption to your recording schedule we recommend the following steps.
http://support.icetv.com.au/entries/21690712

Note: Your recordings will be safe as these steps will not touch your existing recordings.


25
Topfield / No Guide, or Errors for Prime or Eleven on ch55
« on: April 27, 2012, 09:23:14 PM »
For regional customers:

If you are not getting a guide on your Topfield, or you are not getting any reservations, or you are getting errors in My Week for your recordings on Prime or Eleven, then please check your channel settings here:
http://www.icetv.com.au/cgi-bin/webmembers.cgi?op=showIceguide

Regional customers will notice that there is now Prime Northern and Prime Southern in their account and that both are enabled. You cannot have both enabled as they both use the same channel numbers (6, 60 and 61).

The same goes for Eleven and SC Eleven. For regional areas channel Eleven is on ch55 and you cannot have Eleven and SC Eleven both enabled on ch55.

Disable either Eleven or SC Eleven, and disable either Prime Northern or Prime Southern. Then save the changes.

26
XMLTV (General) / XML feed providing a full week again
« on: April 21, 2012, 05:22:00 PM »
There was an issue today where the xml guide only contained guide data for today.

The cause of the xml guide running out today has now been found and fixed.

27
Windows 7 Media Center / IceTV Interactive release notes
« on: February 28, 2012, 06:56:55 PM »

You can download the latest version of IceTV Interactive here:
http://www.icetv.com.au/cgi-bin/downloads.cgi?op=get_file&number=21

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.31
------------------------------------------------------------------
* Fixed "Start in systray" issue.
* Improved the way channel logos are handled.

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.29
------------------------------------------------------------------
* Fixed a regression where guide data loading caused an exception.

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.28
------------------------------------------------------------------
* Channel Logos for most channels.
* Automatic channel mapping.
* Fixed an issue where the Auto-Sync option was not being saved.

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.26
------------------------------------------------------------------
* Automatic channel mapping.
* Channel Logos.
* Better handling of network outages.
* Improvements to the installer.

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.25
------------------------------------------------------------------
* Improved handling of EPG updates.
* Improved handling of startup options.
* Improved the way network outages are handled.
* Maximum logfile size has been reduced to 2MB so it is not truncated when submitted to our support system.
* Log viewer displays log entries from the beginning of the logfile, rather than from when the application started.

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.24
------------------------------------------------------------------
* Removed beta features for now (seems unstable).
* Added padding options.
* Fixed some scheduling problems.

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.23
------------------------------------------------------------------
* (beta) Enables the IceTV EPG to harness the present/following broadcast signals to adjust program start/end times. This results in more accurate recordings. To use this feature, you will need to right click a channel in the EPG and select "Edit Channel" -> "Edit Listings" -> "Enable inband guide" -> "Save". The next beta will do this automatically.
 * Logging is less verbose / more readable to the user.

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.21
------------------------------------------------------------------
* Fixed recording issues where the timer start-time may not match the current EPG.
* The application now synchronises with the server every 15 mins.
* Timer updates may be sent back to the server within 1 minute.
* Guide updates are now incremental, reducing network traffic.
* Data exchange is now compressed, also reducing network traffic.
* Added links to Media Center tasks such as Reindex and Recovery tasks.
* Added the ability to submit problem reports directly from the application.
* Added attachment of logfile to problem reports.
* Tidied up the user interface and logging.

------------------------------------------------------------------
Release Notes for IceTV Interactive version 3.0.0.20
------------------------------------------------------------------
Some of the new features in this version
* Channels, Epg and Timers are downloaded together to eliminate any differences between them.
* Data downloads occur at least every 15 minutes.
* Scheduling status will be uploaded within a minute of a change within 7MC.
* Removed unused options from the UI.
* GZip encoding is enabled on all data between the application and IceTV server.



28
Humax / New Firmware 1.04.00 release notes
« on: November 15, 2011, 01:10:57 PM »
A new firmware version released on 01-Nov-2011 for the Humax HDR-7500T

You can check the current version and update to this version via the TV Portal.

Here are the listed changes in the 1.04.00 software update:
- Additional play back flexibility for recordings copied to external storage devices (no encryption).
- Reduces the duration of the playbar display from 30 sec to 3 sec.
- Fixed an error when upscaling resolution from 1080i to 1080p.
- Adds +-24hr icons on TV guide that enables moving to previous and next day.
- Adds β€œsmart search” function that enables users to search for related contents among the applications on Humax TV portal.

You can now backup your recordings to a PC or USB drive and play them on the PC or any media player that supports .ts video files. These are mpeg2 .ts files.

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