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Messages - Alison

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1
Hi grumpy_geoff,

Thank you for pointing out this error, it has now been corrected.

Regards,
Alison.

2
Hi Ian,

Thank you for pointing this out, that was the data given to us by SBS and has now been corrected.

Regards,
Alison.

3
IceTV EPG Content / Re: SBS: Shannons Nationals TCR Australia [Perth]
« on: September 22, 2019, 05:31:16 PM »
Hi grumpy_geoff,

I apologise once again for my oversight, the Perth time zones were not updated for the Sunday episode.

Regards,
Alison.

4
IceTV EPG Content / Re: Movie: The Divine Order - synopsis problems
« on: September 17, 2019, 07:53:12 PM »
Hi BazzaG,

Yes, this is the same issue but in regards to "fancy text" in this case, it is an apostrophe that comes out as that result. This too is a known issue and Daniel is working on it.

Regards,
Alison.

5
IceTV EPG Content / Re: Movie: The Divine Order - synopsis problems
« on: September 17, 2019, 06:41:41 PM »
Hi Prl,

Daniel is still looking into the umlaut issue, I have put it back into the title as a test case. I also changed the language from Swedish to German, as it's listed as Swiss German on IMDB and German is the closest match.

Thanks,
Alison.

6
IceTV EPG Content / Re: SBS late program changes missed (Thu 12/9)
« on: September 12, 2019, 10:14:14 PM »
Hi PRL,

This has been corrected, it looks like this was missed amongst other amendments, we apologise for the mistake.

7
IceTV EPG Content / Re: Britains Most Historically Out of Order Towns?
« on: September 02, 2019, 12:19:33 PM »
Hi Prl,

Yes, you are correct, all the information right or wrong comes from SBS. Even when they have the wrong show title and given evidence to prove it they still refuse to change it! I can't change the order that things are aired, but I can update our data.

8
IceTV EPG Content / Re: Mythbusters - not a repeat
« on: August 27, 2019, 09:55:09 AM »
Hi vader1111,

It looks like this episode was just automatically tagged as a repeat in our system. I have fixed this airing and will watch future episodes.

9
IceTV EPG Content / Re: Missed Recording .... AGAIN!!!
« on: August 25, 2019, 09:20:48 PM »
Hi BazzaG,

I am sorry for the repeat flag error for tonight's full-length episode "Going Places With Ernie Dingo". SBS/NITV don't give any data about repeat or not, so it can get confusing and mistakes happen! But I have changed tomorrows airing from a repeat so anyone who missed it can record it then. As for any other errors, we can only see the past 30 days of data and I can't see any other repeat issues there. If you know what episode it is you are missing I will fix it also for its next airing. I apologise for the inconvenience and hope this helps.

Regards,
Alison.

10
IceTV EPG Content / Re: Tony Robinson All at Sea (again)
« on: August 22, 2019, 08:29:19 PM »
Hi raymondjpg,

I did email the guide team at SBS with the links to the correct data, but I did not get a response by close of business today, hence my waiting to respond and change our data. I hope they will officially amend their guide or we'll be the only guide with accurate information :)

Regards,
Alison.

11
IceTV EPG Content / Re: Tony Robinson All at Sea (again)
« on: August 22, 2019, 06:11:14 PM »
Hi Raymondjpg,

Thank you for bringing this to my attention. You are correct, SBS has made an error there is no series 2 of "Coast to Coast" and it is the first episode of "The Thames: Britain's Great River With Tony Robinson".  I will change this and the next episode will be under the correct title.

Regards,
Alison.

12
I also fixed the title to "Cycling: La Vuelta A Espania" as SBS only had it as "Cycling: La Vuelta"

Regards,
Alison.

13
Hi grumpy_geoff,
I will be separating the highlights episodes into it's own program like to Tour de France. This will fix the issue going forward and the guide will be updated shortly.

Regards,
Alison.

14
IceTV EPG Content / Re: Cocoa: Beyond The Bean Melbourne
« on: August 05, 2019, 03:23:06 PM »
Hi csutak40,

The repeats of 'Cocoa: Beyond The Bean' have now been corrected.

Thanks,
Alison.

15
IceTV EPG Content / Re: SBS: Shannons Nationals TCR Australia [Perth]
« on: August 04, 2019, 04:22:07 PM »
Hi grumpy_geoff,

I have made a note to double-check the time zones for the "Shannons Nationals", as they are the only episodes of Speedweek that are aired live.
I apologise for the inconvenience.

Regards,
Alison.

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