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Messages - farbar1

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Beyonwiz / Re: DP-Lite Not recording
« on: March 30, 2011, 10:15:06 AM »
I purchased the DP2 recently and I am having a similar problem. It is intermittent and normally happens over a weekend. I suddenly realise that nothing has recorded for a while. I check the timer list and find a couple of days worth of data that never recorded but no new entries have been added for a week or so. ICE say it is a Beyonwiz problem so they virtually wipe their hands of it. I've tried ringing Beyonwiz for support but I can't even get through to their support people (I just sit in a queue and I keep getting asked to make a selection over and over). The only way I have found to fix it is to wipe the data in the timer list, check that the Beyonwiz is communicating with ICE and wait until it refreshes. Not a very good situation - I bought my PVR from ICE so I would be dealing with only one supplier but it is still a shambles. Maybe I will have to send the whole lot back under warranty and start again.

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