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Messages - MD

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Hi Peter,

It's a nice idea but commercially impossible for the number of Plex users we support.  We have our bi-weekly newsletter promoting new and upcoming shows, and our apps and website have a "Coming Soon" section to alert users of shows that are not yet listed but they can still be set to record using IceTV's full service and maybe that could be of use to Plex users too. I'm sorry but we can't put the time into a special new newsletter.

IceTV EPG Content / Re: Account guide settings
« on: June 18, 2019, 07:47:56 PM »
Where are you going with this Simon? It will be updated when SBS start proper broadcasts and when they advise us it should be done.

IceTV EPG Content / Re: SBS Network shows for Sunday & later
« on: June 12, 2019, 03:26:35 PM »
It looks easy to do and we would if it was, but it's not!  If you have the SBSHD on your PVR then disable SBS (SD) in your IceTV Guide settings so you only get the SBSHD EPG data, then set the recording to SD Only which will ignore the remaining SBS HD edited version and only record the NITV (SD) one.  Convoluted but it works. It will also remove duplicated clutter on the IceTV EPGs and if you disable the channel on the PVR it will reduce that clutter too.

Beyonwiz / Re: Doubled up recording
« on: June 06, 2019, 05:13:28 PM »
Hi Grampus,

I've had this issue on my U4 for a few months.  Last Wednesday at about 9:30pm I did just as you did with a re-install of the firmware and a re-install of the series folder on Saturday, but I don't use the number count.  This Wednesday my first recording - ABC News split into two and the following Masterchef did too.  In the past a recording of Masterchef once split into about 12 (!) but interestingly my logs, when examined by Dan,  didn't show all 'split' episodes.  So keep your fingers crossed!!  I have seen random GUI restarts whilst watching a recording but we wondered if that was due to updating the last software update via on-line update, hence the USB update re-install last week.

General Discussions / Re: ABC news failing to record
« on: February 09, 2019, 04:36:24 PM »
Hi Barry,

As this is a technical issue I've raised a Support Ticket and emailed you via it.

IceTV EPG Content / Re: Weird schedulling of The Family
« on: January 29, 2019, 03:08:47 PM »
Your media centre hasn't logged into IceTV servers since 2019-01-28 23:07:54 last night so maybe the PC needs a restart but it's "over to you" if it's a PC problem:)

General Discussions / Re: Recording from streaming apps
« on: January 27, 2019, 02:48:58 PM »
Hi Herbie,

I'll throw this out to all our Beyonwiz U series forum members as I think if you had a Beyonwiz U4 and a WizTV you could record catch-up TV and, heavenly, skip the excruciating recurring adverts on the commercial ones.  It's because WizTV uses HDMI - In on the U4 so enabling recording.  if you have poor internet you could even record netflix setting the series to record in the morning when the bandwidth is available and all the episodes should be there when you get home.

General Discussions / Re: How long is a "Month*"?
« on: December 05, 2018, 07:26:21 PM »
IceTV has always defined a subscription month as 30 days.  Unfortunately your eagle eye has spotted that, for reasons I do not know, it has been lost on our new site.  It will be updated.  Nevertheless to go back to 29-11018 via the wayback machine, which would have been the live site until about 01:00am on 05:12:18, you will see it was clearly stated in "Subscriptions":

The new site will be updated to be quite clear as to what IceTV  defines as a "month", first thing tomorrow.

Hi, it isn't as easy as it looks!  The problem is that My Series is, simplistically, a static database of your series recordings, favourites and keywords whereas the My Week is a filtered selection of your recordings, keywords and keywords from the TV Guide section of the database, which is very much live and horribly complex. Someday we will do a complete re-write of the whole legacy system but that's a huge undertaking which I can't afford right now and the benefits for our current business model would be miniscule.  With hindsight it would have been great if we'd thought of the "My Week" at the original design phase but that was well before the evolution into web and smartphone management.


Apologies, it was an IceTV error to do with caching in WordPress.  We've fixed it now.

Hi, did you try the obvious of clearing your cache as this new site has been tested across all platforms?

Regarding whether you like it or not I guess beauty is in the eye of the beholder and it satisfies my desire to promote IceTV's features in a simple way, not get bogged at the outset in selling PVRs.  All subscribers user functionality within the TV Guide drop down have not changed at all so the changes should not effect them whatsoever.

IceTV EPG Content / Re: The Secret Life Of 4 Year Olds
« on: November 12, 2018, 01:16:17 PM »
Fair comment and on now on the 'To do' list.

IceTV EPG Content / Re: The Secret Life Of 4 Year Olds
« on: November 12, 2018, 10:47:44 AM »
...And it wouldn't be in Coming Soon as it's a single episode, not a series.

Beyonwiz / Re: T2 - Scheduling Conflicts Bug with IceTV
« on: November 04, 2018, 06:27:51 PM »
Hi everyone,

Just to clarify it seems to be all T Series Beyonwiz PVRs using IceTV, not just T2s.

BTW - I donít usually answer this way as itís impossible to manage so if you really need IceTV help you should post a support ticket ;)

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