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Messages - MD

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16
Smart Recording on Android / Re: Large Icons and missing sync now
« on: October 30, 2018, 10:19:43 AM »
Hi,  we are working on it asap today.  We had to do a major Android update, instigated by Google: "starting November 1, 2018, updates to apps and games on Google Play will be required to target Android Oreo (API level 26) or higher.".  We ran the update through the Google simulators with no problems but a few bugs have still crept through.

One question - what do you mean by the sync now feature as, somewhat embarrassingly, we are unsure what that feature is?!

17
SKIPPA / Re: Skippa for sale - still in original box
« on: October 13, 2018, 01:37:28 PM »
Hi,

IceTV doesn't need one but a post on the Skippa section of our forum may bring a result.  Log in then post here; http://forum.icetv.com.au/iceforum/skippa/51/

18
IceTV EPG Content / Re: Daylight Saving & Duplicate HD Channels
« on: October 07, 2018, 06:18:27 PM »
Hi Ian,

Iím sure itís the same problem.

I you can wait until tomorrow morning to check as the guide team is working until late this evening correcting the daylight saving issues. Then we'll not confuse any different problems, if there are any.

19
IceTV EPG Content / Re: Daylight Saving & Duplicate HD Channels
« on: October 07, 2018, 05:42:28 PM »
Hi Judy,

My apologies for this inconvenience.

The daylight saving issue has caused the need for a huge EPG data correction nationwide.  As such my Guide Team will be working late into this evening to correct it.  I would ask that you hold off updating your PVR until tomorrow morning so as to be sure all the errors are removed.  Any recordings already set for this evening should be correct.

20
IceTV EPG Content / Re: Blanks in ABC EPG - Brisbane
« on: October 04, 2018, 08:57:05 AM »
Hi,  apologies for this delay.  It is a "daylight saving" issue and it will be resolved today at which point your EPG will update with the full 7 days of data.

21
IceTV EPG Content / Re: your Money - Channel 95 launching 1 October 2018
« on: September 25, 2018, 07:28:42 PM »
Hi, yes we are well aware of it and will launch on time.

22
IceTV EPG Content / Re: MasterChef On Seven?!
« on: May 08, 2018, 08:02:29 AM »
Hi Steve,

What can I say, "shit happens", and if it can happen it eventually will.  Not that it's a good excuse but human errors can happen and when they do we do our best do design them out, as we will after investigating how to do so in the wash up of this event. I'd rather have found out the possibility of this human error outside of prime time and the premiers of two major reality TV shows but I guess that's Murphy's Law.  Apologies are somewhat futile but I assure you my guide team are upset with themselves and the knowledge that they spoilt the evening's TV viewing for many customers in Brisbane. We will endeavour to ensure it never happens again.

23
SKIPPA / Re: Skippa Power Supply Needed
« on: April 19, 2018, 04:24:07 PM »
Hi Les,

You should be able to easily buy an equivalent one from a Jaycar type store. Even on-line too.

24
General Discussions / Re: Weekly email subscription?
« on: April 19, 2018, 12:00:07 PM »
Is your email address in "My Account - Account Details still correct?

25
General Discussions / Re: Show image rules?
« on: March 16, 2018, 02:27:51 PM »
Most certainly with emphasis!!

26
IceTV EPG Content / Re: Perth early morning EPG program times
« on: March 15, 2018, 04:30:27 PM »
Hi Geoff,

My apologies, I misread the post as padding, not pre-padding😫.  10 minutes is certainly generous pre-padding (I use 1 minute!). I note that Tiph has replied and we are increasing our focus on the late changes in Perth.  This will greatly improve the accuracy so that your pre-padding will capture any small variations between published and actual airing times.

27
IceTV EPG Content / Re: Perth early morning EPG program times
« on: March 14, 2018, 05:35:03 PM »
Hi Geoff,

We always advise at least 20 minutes of padding. 10 minutes is, in my opinion, not "generous" enough to catch the various manoeuvres that the commercial networks get up to to overlap the competition, or the overruns of reality shows. I use 30 minutes on my Windows media centre as the next lower option is 15 which is too short.  I put 20 minutes on my other PVRs.

28
IceTV EPG Content / Re: Plebs
« on: March 06, 2018, 01:38:44 PM »
It wasn't "fixed" it was never wrong.  We haven't had to correct anything.

29
General Discussions / Re: Prime 7 HD is here!
« on: January 29, 2018, 09:03:52 PM »
It takes me back to when Ch9 sued us for copyright infringement.  Then, what they really wanted to do was to break us, and I'm sure they still bear the scars of our win (Pyrrhic though it may have been!). So Prime being difficult make IceTV's life harder, hoping we'll go away.  But what do we do except make watching FTA easier? Ah - must be the destruction of primetime as we encourage timeshiftimg, and ad-skipping (for which I just used to press mute on the remote anyway). So hello OTT which is a real "watch what you want, when you want, and no ads" for a small (ish) sub.  Or... FTA excepts timeshiftimg because the shows then get watched and makes the agencies produce ads we can bear to watch.  Or even ads we even want to talk about, just like a good TV show (I dream!)...

30
General Discussions / Re: Prime 7 HD is here!
« on: January 29, 2018, 01:25:36 PM »
This was Prime's last communication with me when I asked for triplet info.  Every other broadcaster gave them out.  So I doubt I'll get much help!!

Good Morning Colin,

Prime are declining your request for the triplet data at this time.

Regards
LYNDON COX
BROADCAST SERVICES MANAGER
 

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