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Messages - Tiphanee

Pages: [1] 2 3 ... 48
1
IceTV EPG Content / Re: Shades Of Blue
« on: July 07, 2020, 07:06:31 PM »
Hi Adrian -

It must have been a late change as it was still alright during checks yesterday. However, I notice Click for Murder is in its place for next Monday night.

Cheers,

Tiphanee

2
IceTV EPG Content / Re: Emergency
« on: July 07, 2020, 07:41:17 AM »
Hi Adrian,

There appears there were two series with the name Emergency in our database, and the Canadian version was added to New Shows. I have now deleted the Canadian version and added the Melbourne version. You should see it shortly.

Cheers,

Tiphanee

3
Smart Recording on Android / Re: Image problems in the Android app
« on: July 06, 2020, 11:02:03 AM »
Thanks for that, prl.

Will take a look at it now.

Cheers,

Tiphanee

4
IceTV EPG Content / Re: Sat 4-Jul 7HD Perth
« on: July 02, 2020, 10:57:26 AM »
Hi there -
We had a minor issue with our automation yesterday but has all been rectified now. You should see the HD channels now.

Cheers

Tiphanee

5
Hi Adrian -

We had a major database outage late last night so there are quite a few things out of whack this morning. All hands are on deck this morning to redo changes, as well as reschedule work that was done from approx 11am yesterday onwards.

I envisage it will be a long day but your changes for tonight will be reviewed (and fixed) as we methodically go through the regions.

Cheers,

Tiphanee

6
IceTV EPG Content / Re: RBT
« on: June 24, 2020, 06:15:23 PM »
Hi Adrian -

Many thanks for your message about RBT and my apologies regarding the flagging. I have spoken to the team today about the flagging for both RBT and Border Security as these two shows seem to be our major bugbears on the commercial channels. There appears to be an issue with episodes being played in different regions and channels at different times and so some shows come up in the database as already played and the repeat flag is popped on. I've reminded the team to check the flagging against the region they're working on to ensure the placement is correct.

It also appears that in some regions RBT was on 9Gem as it was a repeat and so this flowed through to the Gold Coast where it should have been scheduled as a premiere.

Have a good evening,

Tiphanee

7
IceTV EPG Content / Re: 24 Hours To Hell And Back
« on: June 23, 2020, 03:14:30 PM »
Hi Adrian,

Many thanks for your note. This has now been corrected and you will see the change in the next few minutes.

Cheers

Tiphanee

8
IceTV EPG Content / Re: Shifting Gears
« on: June 18, 2020, 07:18:47 PM »
Sorry Adrian -

I just checked and it was fixed but the channel wasn't 'unlocked' so to speak, so didn't flow through to all the regions. I have now unlocked and you will see it fixed within the next 10 minutes.

Cheers,

Tiphanee

9
IceTV EPG Content / Re: Shifting Gears
« on: June 18, 2020, 06:11:02 PM »
Hi Adrian -

This has now been corrected and should show in the next 15 minutes.

Have a lovely evening,

Tiphanee

10
IceTV EPG Content / Re: Misfit Garage
« on: June 16, 2020, 02:34:17 PM »
The Guide Team generally finish around 1pm/1.30pm unless it is a particularly fiddly day filled with last minute changes, or live sport being scheduled in the various time zones.

Cheers,

Tiphanee

11
IceTV EPG Content / Re: Bondi Rescue
« on: June 16, 2020, 01:53:57 PM »
Sorry Adrian -

It was flagged correctly on Gold Coast WIN but not Gold Coast 10. It has now been amended and you should see the changes reflected in the next 10 minutes.

Cheers,

Tiphanee

12
IceTV EPG Content / Re: Misfit Garage
« on: June 16, 2020, 01:52:00 PM »
Hi Adrian -

Many thanks for your note.

This was updated earlier today during morning checks.

Have a lovely day,

Tiphanee

13
Hi raymondjpg,

Many thanks for your message.

This was showing as a premiere in some states, and a repeat in others. I have now corrected across the board and you should see the change reflected in the next 10 minutes.

Have a lovely day,

Tiphanee

14
IceTV EPG Content / Re: Miss Scarlet and the Duke
« on: June 13, 2020, 09:50:24 AM »
Thanks for your note BazzaG and IanL-S,

Both country and episodes have now been updated.

Bazza - Thanks for the link to tvmaze.com. We generally get our episodic information from thetvdb.com but I'll check tvmaze out as well.

Have a lovely day,

Tiphanee

15
IceTV EPG Content / Re: 9Gem Regional on Sunday June 14th missing
« on: June 09, 2020, 09:22:16 AM »
Hi Nistrod -

The guide team are based in Sydney and as it was a Public Holiday here yesterday, they were not scheduling. Currently they're working to get the guide up to date for both Sunday and Monday. You should see Sunday's scheduling by midday and Monday's by close of business.

Have a lovely day,

Tiphanee

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