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Topics - Matt at IceTV

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It's the 17th of March again and we're celebrating St. Patrick's Day this year, by giving everyone the chance to add another 'tree' months to their IceTV account, for just $17 (normally $33).

That's almost half price! Offer ends midnight, tonight (17/3/2010). To take advantage and top-up your account for less, simply click here or on the following;

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From everyone at IceTV...Happy St. Patrick's Day!

Regards,

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For a limited time enjoy IceTV for another year for less than half price. Join or top-up for only $49 (normally $99). That’s less than a $1 per week!

We only have 1000 of these highly desirable pressies… so be quick to ‘click’ on the button below or you will be one of the many disappointed little ones this July Christmas.

http://www.icetv.com.au/news/?p=798

With the new version of IceTV Interactive on its way… now is the perfect time to add another year to your existing account or join the IceTV community for the first time and experience the difference for yourself.

Grab yourself (or a loved one) a July Christmas pressie and enjoy all the new features when they’re available.

Happy Christmas in July,

IceTV

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Announcements / IceTV vs. Nine - High Court judgment
« on: April 21, 2009, 02:23:50 PM »
Hi Everyone,

The long awaited judgment from the High Court of Australia in the ongoing legal battle between IceTV and the Nine Network will be handed down in Canberra tomorrow morning (Wednesday 22 April at 10:15). It has been almost six months since the High Court hearing and over 3 years since the case started as many of you know.

We have more information on the News section of our website and we will issue a public statement immediately following tomorrow's judgment and then send an email out to all IceTV users.

http://www.icetv.com.au/news

We thank our subscribers and IceTV Partners for their continued support and we look forward to putting the matter behind us and getting back to implementing new and exciting features for everyone to enjoy.

Regards,

IceTV

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Want to join our team and be a part of a small emerging company providing leading edge technology that dramatically changes the way in which people watch & record digital TV?

We are seeking enthusiastic people to join our dynamic team and play a vital role in helping us continue to grow our customer base.

Any successful candidate should have previous customer support experience, have excellent communication skills, sound computer knowledge and be a team player.

Having an enthusiasm for new consumer gadgets & technology along with good problem solving skills will also put you in good stance.
Oh... and some knowledge of IceTV and some of the devices we support would help.

We can be somewhat flexible with the hours and days you work, with the option to work from home during certain shifts.

As we are a growing company there is also the possibility of taking on more responsibility and diversifying your role within our team as you progress and familiarise yourself with the business.

So if this sounds like the perfect role for you and you are interested in joining our passionate team, please send me your Resume along with an appropriate Cover Letter;

Jobs@IceTV.

(Note: If you are an IceTV user, then please specify what device you have and what your experience has been with our service).

Regards,

mattk

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Announcements / An early Christmas pressie from Santa. IceTV only $49
« on: December 08, 2008, 03:33:48 PM »
Save some cash this silly season by grabbing an IceTV subscription for another year for less than half the normal retail price.

Significantly enhance the functionality and experience you get from your IceTV Interactive compatible PVR, media centre PC or Mac TV tuner for less than a $1 per week, by subscribing for another year for only $49.

Be one of the first 500 customers to take advantage of this early Christmas gift form IceTV.

For instructions on how to take advantage of this great offer and for the discount code needed... please visit our website.

Merry Christmas from everyone at IceTV

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Announcements / We're Moving.
« on: November 18, 2008, 02:39:49 PM »
We are moving offices this week (starting Monday the 17th of November) and although we have been busy packing boxes in preparation for the move, there is likely to be some downtime.

We are changing our phone system as part of the move and we may not be able to adhere to our regular Customer Support hours during this time. We will do our best to make the move as seamless as possible and without causing too many interruptions to our regular Customer Support offered to customers, but we apologise in advance for any short delays experienced as a result.

Please ensure that you leave a message if you are trying to contact our Customer Support team via the 1300 654 803 line, or use our email support system (via the Contact Us page) as another alternative (if the matter is not as urgent). We will do our very best to respond to your query as quickly and as reliably as possible.

Moving office is never an easy task for any company no matter how big or how small. Rest assured we will try to be back up and running as quickly as humanly possible and we thank all IceTV Users for remaining patient during this time.

Regards,

mattk
IceTV

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Topfield have just released a firmware that supports IceTV Interactive...

For more information go to the News section of our website or to go ahead and download the latest TF7100HDPVRt firmware (version 20081029), go to Topfield's website.

Detailed Setup Instructions are now available on our webiste as well as a list of some known issues regarding the daylight savings settings on the PVR.

If you have been waiting like most TF7100 owners to redeem your Free Gift Subscription to IceTV, you can go ahead and do this via the following webpage;

http://www.icetv.com.au/cgi-bin/webcoupon.cgi?client=topfield7100

Note: We recommend that you first upgrade to the latest firmware before activating your IceTV account. For any technical issues with the Topfield TF7100 or the new firmware, please contact Topfield directly on 1300 766 440.

Regards,

mattk


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Announcements / Select Auto-Renew and Save
« on: October 16, 2008, 12:39:19 PM »
Take the hassle out of renewing your IceTV Account by selecting the option "auto-renew" in your My Account settings on our website so that you not only save money on future IceTV subscriptions, but you also guarantee you dont lose any guide data or series & remote recording settings in the process.

By selecting automatic renewal you can now save you up to $24 a year! Simply turn on the auto renewal check box on the Personal Details tab of My Account to receive a discount when your account renews and help ensure that you dont miss any of your favourite shows on TV.

Here are the different renewal subscriptions available:

Renew monthly for $11 (normally $13 for a 1 month Subscription) - save $24 a year.
Renew every 3 months for $29 (normally $33 for a 3 month Subscription) - save $16 a year.
Renew yearly for $89 (normally $99 for a 12 month Subscription) - save over 10%.

If you already have auto-renewal turned on, then you dont have to do anything. You will automatically receive the discounted prices the next time your account renews.

It's our way of giving back a little and saying thanks for being a loyal IceTV Subscriber.

Regards,

IceTV

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Announcements / IceTV vs. Nine - IceTV granted appeal to High Court
« on: August 26, 2008, 01:54:45 PM »
IceTV was today granted special leave to appeal the recent decision made by the Full Court of the Federal Court to the High Court of Australia.

Go to the News section of our website for any further information.

Regards,

IceTV


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Announcements / 2 New IceTV Employment Opportunities now on Seek
« on: March 04, 2008, 03:02:37 PM »
For those that may be interested or know of someone that might be just the person we are looking for... IceTV is currently on the lookout for 2 new people to join our energetic and vibrant team.

We are seeking (via www.seek.com.au) the following;

A Tech Support & Customer Service Representative (http://it.seek.com.au/showjob.asp?jobid=12023161) to help man the phones and answer customer queries via email.

and

A Software Engineer / Programmer (http://it.seek.com.au/showjob.asp?jobid=12025809) to help continue to develop and conjure up new and exciting ways to improve the way in which Aussie consumers watch, record and ultimately enjoy Australian free-to-air TV.

We are after experienced applicants for both positions... but above all people who share a similar passion for this ever evolving digital TV recording technology.

To find out more, click on the positions above or search "IceTV" within the I.T. section of Seek (it.seek.com.au/).

Cheers,

MattK

 

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