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Topics - Daniel Drysdale at IceTV

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1
Smart Recording on iPhone/iPod Touch/iPad / iPhone App Release Notes
« on: March 15, 2011, 01:50:10 PM »
Release notes for the 2.X versions of the IceTV iPhone App

2.6
  • Fixed crash on start for iOS 3.1.3
  • Fixed missing record buttons on show detail pages on iOS4.3

2.5
  • Fixed crash on start for iOS 3.1.3

2.4
  • Display programs that are already complete in a different colour to distinguish them from programs that have not ended yet
  • Replaced "Store" with "My Shows" on homepage
  • Removed "My Shows" from Settings
  • Disabled homepage scrolling
  • Added a prompt to "Rate" the application in iTunes
  • Provided a settings option to determine which page the app opens to
  • Added a refresh option to the list pages
  • Added "Any Network" to My Shows list for entries set to record on any network
  • Fixed an issue where the series record icon was incorrect on detail pages of series that match a keyword fav
  • Fixed an issue where  for Keyword Fav + Series recording, matching shows do not display series or keyword buttons
  • Removed "There is less than x days of guide available" message due to user confusion?
  • Fixed an issue where the Up/Down arrows were incorrect after scrolling from 'now' in TV Guide
  • Added app version number to Settings -> Application Information
  • Fixed a bug using a crash when using "Reset Application" or "Deathorise Phone" buttons in Settings page
  • Fixed a bug that prevent the app from using the Retina display optimised application icon on iPhone 4

2.3
  • Fixed a bug using a crash when using "Reset Application" or "Deathorise Phone" buttons in Settings page
  • Fixed a bug that prevent the app from using the Retina display optimised application icon on iPhone 4
  • Added access to "Upcoming Episodes" to show detail pages
  • Fixed a bug that caused app to store some data indefinitely
  • Fixed a bug that caused the day list to miss the 7th day
  • Changed Settings->About to Settings->Application Information for consistency
  • Optimised memory usage in list views
  • Fixed an issue causing the TV Guide list view to update while the user is viewing it
  • Fixed issues with settings recording without a "Device 0" on the users' account
  • Fixed issues with keywording recordings scheduled in the app not showing the correct icons
  • Fixed an issue preventing free account users from creating keyword favourites
  • Fixed an issue where background loading of app data could return the user from a detail page to the previous list view prematurely
  • Fixed issues with UI consistency when scheduling recordings that are part of a keyword favourite
  • Fixed an issue causing the app to crash when the "Remove" series button was pressed after first moving to a recording option page

2.2
  • Added "Now" mode to the TV Guide
  • Added IMDb, Metacritic & Rotten Tomato search to the show detail pages
  • Added a confirmation dialog for deleting a series
  • Fixed an issue causing the wrong number dialled from Help screen for support
  • Fixed an issue that caused the app to crash when selecting a keyword recording from Settings->My Shows
  • Fixed inconsistent wording on detail page "action" buttons
  • Fixed an issue that caused some favourites not to display title in detail page in Settings->My Shows
  • Removed option to set an 'Episode only' recording from "Most Popular" or "New Shows", replaced with text to say that you can't do 'Episode only' recordings for this show
  • Fixed an issue casing search in "My Week" to not return any rows
  • Fixed an issue that prevented creating a keyword with special characters
  • Fixed an issue with dates not being consistently formatted as 'dd mmm'
  • Fixed ordering of keyword favs/recordings in "My Shows"
  • Fixed a search bug that caused the TV Guide to get stuck on "Yesterday" if a search was active when the TV Guide page was opened
  • Fixed mixed up time bug

2.1
  • Changed "Username" to "Member ID" on App Info
  • Fixed issue with store having no navigation bar
  • Changed title on TV Guide from "Guide" to "TV Guide"
  • Changed date format for EPG Expiry to "Sat, Jan 1, 2011"
  • Added support for advanced searches
  • Fixed display of Fav icon in list & detail page for New Shows & Most Popular
  • Fixed typo in support phone number on Help Page
  • Disabled "Low Memory" warning

2.0
  • Initial release of all new app with offline access



2
Announcements / IceTV iPhone App 2.0(9) Issues
« on: December 18, 2010, 09:29:05 PM »
The latest version of our iPhone App was released to the Apple App Store on Thursday Dec 16, unfortunately there are several issues with this version that are causing difficulties for some users.

We have fixed the issues and submitted a new release to the Apple App Store for review late on Friday Dec 17. Unfortunately we cannot predict when this build will be released, we hope it will be sometime in the next week.

If you are experiencing issues with the app that leave you stuck then you will need to kill the app and start it again.

The procedure for doing this is as follows

iPhone 3G or any iPhone running IOS3
As these devices do not have multi-tasking avaiable simply hitting the home button and starting the app should be sufficient to clear the error.

iPhone 3GS or iPhone 4 running IOS4
As these devices do have multi-tasking available you will need to do the following

  • Hit the home button to exit the application
  • Double-tap the home button to expose the multi-tasking shelf
  • Press and hold on any of the app icons on the multi-tasking shelf until the icons start to "jiggle" and display a close button
  • Press the close button on the IceTV App
  • Press the home button to close the mutli-tasking shelf
  • Start the App

We apologise for any inconvenience caused and ask for your patience while we wait for the Apple App Store review process to be completed on the latest version.

3
Windows 7 Media Center / Win7 Sticky EPG Issue - GEM & 7mate
« on: September 27, 2010, 03:12:44 PM »
Since the release of the official Win7 IceTV Interactive client, it has come to our attention that there is an issue with the guide processing in Win7.

Guide loaded via loadmxf seems to be "sticky" in that subsequent guide loads containing updates do not always overwrite the existing entries resulting in old data appearing in the EPG. This issue is obvious for some of the current affair style programs where the topic of the program may not be know until shortly before the show goes to air, typically users will see that the generic description is still visible even though the website and other compatible devices show the latest data.

We are actively trying to find a solution to this issue and will release an updated Interactive client once we have a solution.

Now that 7mate & GEM have launched users may be experiencing issues with the old Nine HD and Seven HD (and regional variants) guide still being visible instead of the current guide of 7mate and GEM.

If you are experiencing issues then the only solution we have at this point is to perform a "media center recover task" which can be done via Control Panel > Administrative tools > Task Scheduler in the task library under Microsoft > Windows > Media Center.

Unfortunately this process will remove any locally scheduled recordings so bear that in mind if you intend to try the recovery task.

We believe that if you do not perform the recovery task as the new guide is loaded over the next 7 days the old guide will be flushed from the system.

Please contact IceTV support if you require any assistance.

4
IceTV EPG Content / 7mate & GEM are coming soon.
« on: September 21, 2010, 04:05:09 PM »
Channel Seven and Channel Nine are set to launch their latest channels

7mate on the Seven Network

Billed as being a "bloke-friendly" channel which promises to clear backyard sheds across the nation.

Programming on the channel is set to include first run episodes of popular shows like Gene Simmons, Family Jewels, Punk'd, Nitro Circus, American Dad, Family Guy, the list goes on. Suffice it to say if you're male and old enough to vote then there is likely to be something on this channel that appeals to you.

7mate will be replacing 7HD but will also be moving from Channel 70 to Channel 73.

At this time the Seven Network are advising that 7mate will launch on Saturday, September 25 at 6pm after the high definition coverage of the 2010 AFL Grand Final, which starts at 12.15pm.

For more information see 7mate

To ensure you get access to the new channel when it becomes available, you will need to perform a 'channel rescan' on your TV Recorder at home, once the new channel becomes available.

If you need instructions or are unsure how to do this, please click here for the applicable Setup Guide for your TV Recorder, or read the following;


If you come across any technical problems whilst trying to perform a 'channel rescan', please don't hesitate to contact us.


GEM on the Nine Network

GEM is targeted at the 35+ female market with a mix of new content, classic comedies, cherished drama series, all-time favourite movies, and oddly all of Nine's sport coverage in high definition

Leading the GEM lineup is the acclaimed new US drama series The Big C, starring Laura Linney as a woman making the most of her life after being diagnosed with cancer.

Also featuring on the new channel will be Weeds, Southland, Miami Medical, Secret Diary Of a Call Girl, The New Adventures of Old Christine and a host of others.

GEM will be replacing Nine HD and will remain on Channel 90 so it will not be necessary to update your TV Recorder in order to receive the new channel.

At this time the Nine Network are advising that GEM will launch on Sunday, September 26.

For more information see GEM


IceTV Guide Information

Guide information for the new channels will appear under the channel names 7mate, 7mate on Prime and GEM depending on your region.

As IceTV are an independent provider of EPG data and are not affiliated with, nor supported by, the broadcasters we are limited to publicly available sources of programming information.

We always endeavour to provide our customers with the highest quality product possible but in situations where the information available to us is vague or subject to last minute changes the accuracy of our EPG can be affected.

We suggest that during the launch customers consult the broadcasters websites for the most up to date information.


Questions or comments?

Please contact our Technical Support team on 1300 654 803 from 9am to 9pm Monday to Friday and 12pm to 6pm on weekends (Sydney time) or email icetvsupport@icetv.com.au.



5
Announcements / 7mate & GEM are coming soon
« on: September 21, 2010, 04:00:21 PM »
Channel Seven and Channel Nine are set to launch their latest channels

7mate on the Seven Network

Billed as being a "bloke-friendly" channel which promises to clear backyard sheds across the nation.

Programming on the channel is set to include first run episodes of popular shows like Gene Simmons, Family Jewels, Punk'd, Nitro Circus, American Dad, Family Guy, the list goes on. Suffice it to say if you're male and old enough to vote then there is likely to be something on this channel that appeals to you.

7mate will be replacing 7HD but will also be moving from Channel 70 to Channel 73.

At this time the Seven Network are advising that 7mate will launch on Saturday, September 25 at 6pm after the high definition coverage of the 2010 AFL Grand Final, which starts at 12.15pm.

For more information see 7mate

To ensure you get access to the new channel when it becomes available, you will need to perform a 'channel rescan' on your TV Recorder at home, once the new channel becomes available.

If you need instructions or are unsure how to do this, please click here for the applicable Setup Guide for your TV Recorder, or read the following;


If you come across any technical problems whilst trying to perform a 'channel rescan', please don't hesitate to contact us.


GEM on the Nine Network

GEM is targeted at the 35+ female market with a mix of new content, classic comedies, cherished drama series, all-time favourite movies, and oddly all of Nine's sport coverage in high definition

Leading the GEM lineup is the acclaimed new US drama series The Big C, starring Laura Linney as a woman making the most of her life after being diagnosed with cancer.

Also featuring on the new channel will be Weeds, Southland, Miami Medical, Secret Diary Of a Call Girl, The New Adventures of Old Christine and a host of others.

GEM will be replacing Nine HD and will remain on Channel 90 so it will not be necessary to update your TV Recorder in order to receive the new channel.

At this time the Nine Network are advising that GEM will launch on Sunday, September 26.

For more information see GEM


IceTV Guide Information

Guide information for the new channels will appear under the channel names 7mate, 7mate on Prime and GEM depending on your region.

As IceTV are an independent provider of EPG data and are not affiliated with, nor supported by, the broadcasters we are limited to publicly available sources of programming information.

We always endeavour to provide our customers with the highest quality product possible but in situations where the information available to us is vague or subject to last minute changes the accuracy of our EPG can be affected.

We suggest that during the launch customers consult the broadcasters websites for the most up to date information.


Questions or comments?

Please contact our Technical Support team on 1300 654 803 from 9am to 9pm Monday to Friday and 12pm to 6pm on weekends (Sydney time) or email icetvsupport@icetv.com.au.




6
Announcements / It's our Birthday & we're celebrating in style
« on: May 12, 2010, 11:35:26 AM »
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We’ve just turned 5 and to celebrate we’re offering our biggest deal ever.

That’s right, it’s been 5 years since we first launched our ground breaking service in Australia, back when people had barely heard the term “EPG”, let alone knew they would soon be able to record every episode of their favourite shows automatically, from virtually anywhere, anytime.
 
And what a remarkable roller-coaster ride it has been.

To see what our tiny team has achieved over the past 5 years and a sneak preview of what’s to come in just the next 5 months, please click here.

To mark this special occasion and to thank all of our loyal members for their ongoing support and for contributing to the success we’ve enjoyed over the past 5 years, we’re celebrating like never before.
Like $55 off a 12-month IceTV membership! (Available for the first 555 members only).

To find out more, please click here or on the image below. (Offers are available for a limited time only and while stocks last).

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7
Widget for Mac OSX Dashboard / Re: Widget for Iceguide
« on: November 04, 2005, 09:53:17 PM »
The contents of this thread have been moved [link=http://www.icetv.com.au/forum/index.php?topic=97.0]HERE[/link] by Daniel Drysdale.

8
Topfield / Problems deleting old cache files
« on: March 04, 2005, 02:16:14 PM »
There have been a few reports of old guide data not being deleted so that on a reboot old data could be loaded into the EPG.

We tried to reproduce the problem in the office and found that it appears to be related to the firmware revision on the Topfield.

Of the two boxes in the office that were tested we found that version 5.2.56 ( Aug 18 2004 ) showed the problem while 5.2.60 ( Dec 06 2004 ) did not.

You can check the firmware version by going to the menu, selecting "Information" then "IRD Status", you should see something like this

System ID 416
Loader Version L4.16
Device Version v5.2.60
Application Version TF-NPTA 5.11.32
Last Update Dec 06 2004

The "Device Version" is the number you are looking for.

If you are experiencing these problems could you reply to this post with the firmware revision number so we can see if it is indeed firmware related.

Dan

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