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Messages - Daniel Hall at IceTV

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IceTV EPG Content / Re: Motor sport
« on: November 05, 2020, 09:33:32 PM »
To try and answer everything at once...

If you select any of the drop downs on the TV Guide page then you will only ever get entries for actual airings that are in the guide right now, these are more filters for what is on currently, hence why the combination of day and genre didn't give anything as there mustn't be anything in that genre today (having said that it does look a little quirky as that combination really doesn't work too well, will have to put it on the list of oddities to look at when we get time).

When searching the guide it will also search the database for other airings that are not on in the coming week.

The advanced search page (it previous name) can now be found under the search box using the link "Create Keyword Recording of Favourite", then you can specify the keyword in great detail, then click on "Preview Keyword" to do the actual search, this is the search page I was talking about in my earlier post, and its on this page that you can then create a keyword based recording or favourite to either highlight shows in My Week for this keyword, or to automatically set them to record.

In terms of the "Australian Production Car 6 Hour" programme, that extra comma is not for a genre, but it looks to be a quirk of the template if the particular programme is not an actual 'series' and has not been flagged as such, I guess for some reason that one was put in as a one off rather than a series.

IceTV EPG Content / Re: Motor sport
« on: November 05, 2020, 05:28:47 PM »
The one thing with doing a search by "motorsport:" or fishing is that it shows previously aired stuff in the "Matching shows not scheduled in the next 7 days" do that a person can also add any of those series to their recording choices too which is something I have done for motorsport. obviousl as many shows got taken from by foxtel back in 2010/11 like nascar sprint cup & nationwide series etc those wont ever air again & i removed those from my favourites but you get the idea. A genre search wont show those up unless they are in the next 7 days. the searchy gave me the ability to set future show recording for motor sport stuff like tarmac rallies (eg targa tasmania ) that are on yearly. hope that all makes sense & give you some ideas for making y9our genre / search stuff more flexible / deeper.

Doing a genre search on the website does give you all of the showings in the next 7 days along with anything not scheduled (at the bottom of the currently in the next 7 days list) in the same way that all searches do. You can also setup a keyword favourite from here as well, so it will highlight these shows in your my week when they do air (which does also show up in the apps) and then choose to set a series recording for it or not.

IceTV EPG Content / Re: Motor sport
« on: November 05, 2020, 04:19:58 PM »
Realistically if you want to be exact and do a full search then the advanced search on the website allows you to select from a genre list for a specific list of everything with the genre of 'Motor Sport'.

You can also just do a search for "Motorsport:" to search by the tag in the title.

It really depends what you are after I guess... what exactly are you trying to do?

You cannot perform a genre search on either of the phone apps, the other limitation is that you can only search within the guide data for the coming week, not for programmes that are not currently airing (if you wanted to set something to record for the future).

I think the issue is back again. First sign was frozen remote, then spinning wheel and then reboot.

The T2 has been running continuously since I re-enabled ICETV around 3pm. If it is an issue to do with memory creep/depletion, this maybe of some help in nailing down the problem.

I tested late last night and could not replicate it (which I could earlier in the day), is there anything in the debug logs.

We have not added a new genre, but it is also now fixed, we will keep investigating to try and find the root cause, but it is now working.

This is definitely a weird one, and we have had other reports of this as well and are currently investigating.

Beyonwiz / Re: No notification for conflicts
« on: October 21, 2020, 04:50:31 PM »
Not sure if this is the right place to put this..
IceTV used to send a notification when there was a conflict.  This doesn't seem to be happening any longer.  Shows that are conflicting, simply don't record

Hi Judy,

I can't see any conflicts on your account in the next 7 days, however it looks like your T4 has not downloaded the guide in the last week so and it would be worth checking that it is updating correctly.

Having a look through and most of these timers appear to be a holdover from the duplicated guide data that caused all the problems with the Topfield's this week.

I have tweaked some things and forced all series recordings to be re-checked which should clear up any outstanding random timers.

IceTV EPG Content / Re: 10 SHAKE content gaps
« on: September 29, 2020, 05:41:09 PM »
still nothing in Adelaide EPG using
Code: [Select]

hmm, definitely weird, will keep checking.

Ok, that was a weird one, but its now fixed in Adelaide.

IceTV EPG Content / Re: 10 SHAKE content gaps
« on: September 29, 2020, 05:03:38 PM »
still nothing in Adelaide EPG using
Code: [Select]

hmm, definitely weird, will keep checking.

IceTV EPG Content / Re: 10 SHAKE content gaps
« on: September 29, 2020, 04:01:10 PM »
This did appear to be an issue with the feed for the Beyonwiz PVR's specifically and should be all fixed up now.

If you see any duplicated guide though it would be worth restarting the PVR to force a refresh.

This just sounds like the Toppy doesn't update the EPG if waking to record.

I have cleaned out all the incorrect data now and things are looking at lot more stable in terms of the load on the server.

Can you check to see if any of the Toppys are still rebooting?

I have been going through a heap of checks today and have finally found something that could account for this based around the daylight saving crossover. I am cleaning out invalid entries now and will post back when complete, but this looks to be the likely cause of the issue.

As a temporary measure we have also double our server capacity while it is under higher than normal load.

No luck (unfortunately). Will try setting up a new account and progressively add services.


Thanks Ian, that will be a huge help.

Something very odd is happening. I changed the EPG settings to remove duplicate SD LCNs for which there is also HD LCN, and disabled second HD LCN for 10HD. I have always had C31 and SBS Food LCN disabled. However none of the changes seem to have made it through to the server, and the Toppys continue to spontaneously reboot. Could it be a caching problem somewhere.

Will leave it for a few minutes and report back when I try again. This time I will boot up only one of the 4 Toppys that are going mad.

I think we can rule out the timers being the problem, as the 2400's only have a hand full of scheduled recordings, so it must the the EPG data download causing this problem.

Will report my progress


Hi Ian,

Can you please report any information that you do find as we are at a complete loss (and don't have any Toppy's here to test on) as to what is causing the reboots.

It does seem like more than a coincidence that this has happened after the daylight savings crossover day is now within the 7 day window, however if it can be narrowed down to a specific channel that is causing the reboots then we can dive into that channel in greater detail.

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