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Messages - MD

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1
Hi,

I'm afraid racing.com is unlikely to be added as we've only had about half a dozen requests in the years its been alive and no useful number of users have ever said it's a deal breaker, so it has been very uncommercial for us to put the work into integrating, ingesting and managing it. If this forum post triggers a host of new requests we'd definitely look at doing it but for now we'd simply lose far more than a single subscription income a week to support it.

2
Hi,

if you log in to your account and go to My Account - Guide Settings you'll see that SBS World Movies is disabled.  Enable it and don't forget to press "SAVE". We don't supply any "Shopping" channel data such as ch75 Open Shop nor do we supply racing.com as there has never been a call for it.

3
IceTV EPG Content / Re: 9Rush
« on: April 02, 2020, 10:21:09 PM »
Hi aja07,

Yes we are on to it, have been for weeks as it's our job, and it will be in the EPG when it launches.  It will be in the EPG for all capital cities.

4
IceTV EPG Content / Re: Guide Team Updates
« on: March 26, 2020, 02:37:13 PM »
Error - "Mastermind"!!

5
IceTV EPG Content / Re: Guide Team Updates
« on: March 26, 2020, 02:29:34 PM »
The Mastermind error was simply a mistake caused by the current workload where the staff member responsible was snowed under by amendments, amendments on amendments and contradicting amendments.  All symptomatic of the situation the broadcasters find themselves in due to the effects of coronavirus upon their schedules. Hopefully the cancellation and rescheduling of shows, across Australia with no predictable regional logic, will settle down in the next week or so giving the team time to take stock and get on top of things.

Regarding the TVTonight Nine News schedule - yes we are well aware of their various schedule posts but one cannot be sure they will not change again, which is why we cannot escape manual curation and checking to the best of our ability.

6
Plex / Re: Plex + IceTV & Gogglebox
« on: February 29, 2020, 01:18:58 PM »
Have you updated the EPG in Plex as maybe there was a change this morning?

7
Hi,  Yes they are somewhat tardy in sending us their data.  It arrived today and will be updated tomorrow. No need to chase us we can only add it when they send it, eventually.

8
Smart Recording on Android / Re: Queries re app after last update V2.26
« on: February 22, 2020, 07:22:15 PM »
...which is why we have never done a tablet version! We've considered it many times but the % of tablet users is tiny and tablets themselves have, at best, a static market. To do a proper tablet redesign is simply too expensive for our small company, and with limited return. The idea of the app being for a smartphone is "in your pocket convenience", though plus sized phones have somewhat confused that original "pocket" idea from the iPhones 3,4 and 5 etc!

9
Smart Recording on Android / Re: Queries re app after last update V2.26
« on: February 22, 2020, 07:02:43 PM »
The only part of the app I ever use in landscape are YouTube trailers which will be fixed too. The app was really designed to be held in the hand in the normal way hence portrait which is especially evident in the TV Guide and related list pages where landscape is not useful.

10
Humax / Re: Series no longer recording as series
« on: February 21, 2020, 06:42:53 PM »
Hi Mendel,

Can you post this as a support ticket so I can better manage the issue and the process to sort it out. It's really a Humax issue, not an IceTV one, but they may take ages to respond!

11
It could have been set for 10 (SD) in the past as those settings would remain. I see Graham Morton is still setting from that Keyword and should be constrained by double quotes, wouldn't it be better to simply set it as a series recording?

12
Hi,

re Graham Norton - is there a reason why you have it set to record on 10, 10HD and via unconstrained keyword Graham Norton on 10HD, which should be "Graham Norton" (to stop any recordings of shows that contain those two words anywhere especially in a synopsis)?

13
General Discussions / Re: What is 7Mate HD Melbourn about?
« on: January 09, 2020, 07:23:30 PM »
Yes we are aware and will start programming as soon as there is data

14
Hi Tim,

So as to get to the best solution, why would you want to set "Prefer SD" every time you set a recording?

15
Hi Paul,

We found a bug in our keywords which we've just fixed.  The keyword icon has vanished for reasons we can't fathom right now and we're flat out on a major project so will have to leave that for later.  But the keyword - repeats only now works.

I think you know this but in case not, choosing "Series" is better than "Title" which could pop up as an episode of another show:

The Advanced Search was set with the following choices:

Choose "Series" and its "Phrase" enter the show name

then
- Repeats and new shows
- Only repeats
- Only new shows

Choose "Only Repeats

They are all set for you:)


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