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Topics - Daniel Hall at IceTV

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76
Announcements / Important IceTV Service announcement.
« on: November 13, 2007, 04:23:11 PM »
Following our previous notifications regarding a critical service update we have removed support for all PIMP Client's up to and including version 2.0.0.15 by switching off access to these clients to improve overall performance and stability.

For those IceTV subscribers using these versions we require you to update and download the new version (IceTV Interactive version 2.0.0.16) by clicking on one of the links below;

IceTV Interactive (version 2.0.0.16) for Windows Vista

IceTV Interactive (version 2.0.0.16) for Windows XP

By doing so, you will not only see improvement from a users viewpoint but also help ensure that all users of IceTV Remote get the best possible service provided.

If you fail to perform the necessary update you will no longer be able to use IceTV Remote or be able to use the extended padding features provided and in some cases the IceTV Guide itself will also stop working. Once you have completed this update please email support@icetv.com.au to have your account re-activated.

We are aware that some EyeTV and Beyonwiz customers may get switched off incorrectly as a result of this service update. If you are having troubles accessing the guide please contact our support team either via email at support@icetv.com.au or via phone on 1300 654 803 (9am-9pm weekdays & 12pm-6pm weekends - Sydney time).

We apologise in advance for any inconvenience this may cause and appreciate you taking the time to assist IceTV in this critical process.

If you incur any technical difficulties or have any questions please don’t hesitate to contact Technical Support by phone on 1300 654 803 (9am-9pm weekdays & 12-6pm weekends - Sydney time), or via email on support@icetv.com.au.

Regards,
IceTV Support Team.

77
IceTV EPG Content / MOVED: Midday vs Midnight
« on: October 26, 2007, 12:48:04 PM »

78
IceTV EPG Content / Handy hints for posting questions about guide content
« on: October 10, 2007, 10:48:13 AM »
When posting questions regarding guide content please include the following details:

  • The guide region you are using.
  • The type of PVR or media center you are using.
  • The show's title along with the date and time of the show.

80
Announcements / Ten HD channel number change 1st October 2007
« on: September 30, 2007, 05:28:15 PM »
As of 1st October 2007 Channel Ten (in capital cities) will change there channel lineup to be the following:

  • 1 - Ten HD
  • 10 - Ten
  • 11 - Ten Guide
  • 12 - Ten HD
  • 100 - Ten Guide

The main change here is that channel 1 which was previously in Standard Definition will now be High Definition.

Anyone using channel 1 for recordings should change this to be channel 10.

On the morning of the 1st October we will be performing a check to ensure that this change goes through, once it does the guide will be updated with the new channel numbers.

Once the change is done the majority of PVR's will require a re-scan of the channels, all PVR's will need to re-map the channels. The best option to do this is a re-setup of the guide for your PVR, the details of which are located on our Support page at http://www.icetv.com.au/cgi-bin/websupport.cgi?op=list_faqs&faq_cat_id=26.

Please post any discussion in the thread located at http://www.icetv.com.au/iceforum/index.php?topic=780.0.

81
General Discussions / Ten HD channel number change 1st October 2007
« on: September 30, 2007, 05:27:56 PM »
As of 1st October 2007 Channel Ten (in capital cities) will change there channel lineup to be the following:

  • 1 - Ten HD
  • 10 - Ten
  • 11 - Ten Guide
  • 12 - Ten HD
  • 100 - Ten Guide

The main change here is that channel 1 which was previously in Standard Definition will now be High Definition.

Anyone using channel 1 for recordings should change this to be channel 10.

On the morning of the 1st October we will be performing a check to ensure that this change goes through, once it does the guide will be updated with the new channel numbers.

Once the change is done the majority of PVR's will require a re-scan of the channels, all PVR's will need to re-map the channels. The best option to do this is a re-setup of the guide for your PVR, the details of which are located on our Support page at http://www.icetv.com.au/cgi-bin/websupport.cgi?op=list_faqs&faq_cat_id=26.

82
General Discussions / MOVED: Icebox2 WPA can't get it to work
« on: September 30, 2007, 05:26:16 PM »

86
The new PIMPmyMCE client (version 2.10.00) is now available.

It can be downloaded from http://www.icetv.com.au/setupvistamce.shtml.

The above page also includes the setup instructions for Vista MCE and for the PIMP client.

This version will only work on Vista MCE.

Fixes/Improvements in version 2.10.00:

  • Added support for 64-bit systems
  • Fixed issue where some installs would not register properly
  • Changed minimum fetch time to match IceTV server limits

This is primarily a release for 64-bit Vista systems, a new version will be out shortly with better handling of the server limits.

Please post any feedback below.

87
More information can be found under the PIMP section of this forum.

A direct link to the thread is http://www.icetv.com.au/iceforum/index.php?topic=591.0.

Please post any feedback in that thread.

88
The new PIMPmyMCE client (version 2.06.00) is now available.

It can be downloaded from http://www.icetv.com.au/setupvistamce.shtml.

The above page also includes the setup instructions for Vista MCE and for the PIMP client.

This version will only work on Vista MCE.

Fixes/Improvements in version 2.06.00:

  • New integrated installer to both register the PC and setup PIMP at the same time.
  • Warnings to restart the PC when changing padding settings.
  • PIMPmyMCE client automatically loads at the end of the install process.

Fixes/Improvements in version 2.04.00:

  • Changed the way Pre and Post padding works (after changing the values a restart of the computer is needed to apply the new settings).
  • Fixed issue with recordings stopping halfway through.
  • Improved handling of cached tasks on the computer.

Fixes/Improvements in version 2.02.00:

  • Added fix for discSvc key changing after a guide download.
  • Improved memory handling.
  • Support added for Vista MCE.
  • Support added for multiple PIMP devices.

You can install this version over the top of any previous versions that have been installed.

The process for a new install in Vista is available at http://www.icetv.com.au/setupvistamce.shtml.

Please post any feedback below.

89
More information can be found under the PIMP section of this forum.

A direct link to the thread is http://www.icetv.com.au/iceforum/index.php?topic=571.0.

Please post any feedback in that thread.

90
The new PIMPmyMCE client (version 2.04.00) is now available as beta.

It can be downloaded from http://www.icetv.com.au/cgi-bin/downloads.cgi?op=get_file&number=13.

This version will only work on Vista MCE.

Fixes/Improvements in version 2.04.00:
  • Changed the way Pre and Post padding works (after changing the values a restart of the computer is needed to apply the new settings)
  • Fixed issue with recordings stopping halfway through
  • Improved handling of cached tasks on the computer

Fixes/Improvements in version 2.02.00:
  • Added fix for discSvc key changing after a guide download
  • Improved memory handling
  • Support added for Vista MCE
  • Support added for multiple PIMP devices

You can install this version over the top of any previous versions that have been installed.

The process for a new install in Vista is:

Please post any feedback below.

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