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Messages - mikeathome

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Topfield / Re: IceTV server is down?
« on: February 23, 2012, 05:57:11 PM »
What's so difficult about testing whether the PVRs that you support can communicate with your server? We're not talking about some obscure bug here that might reasonably have slipped through the net but a major failure that totally prevented any communication. Last time I spoke to the ICE support people (late last year) they had a TMS model available and in use for testing purposes so this should have made it even easier. The fact that testing may (or may not) be difficult is hardly an excuse for not doing it, simple as that. And IT professionals are well aware of that.

Topfield / Re: Device Label reverts to first device in error
« on: February 23, 2012, 05:20:43 PM »
How can it be the way it has always worked when the "Reset EPG" function was only introduced in the latest firmware? What justification is there for a completely unrelated function to alter a setting that the user has previously selected?

I appreciate that I am by no means an expert on these matters and may well have misunderstood your post - but as far as I can tell it seems to be referring to something completely different to the matter that I initially raised.

Topfield / Device Label reverts to first device in error
« on: February 23, 2012, 12:29:37 PM »
The November firmware introduced a new function to reset EPG data (red button on Icelink setup page).  If you have multiple devices (and therefore device names) and try to reset the EPG data the device name will, illogically, revert to your first device. If you don't notice this and use the reset EPF function on second and subsequent devices you will then get reservations for your first device on them, and you won't get the correct reservations for that device.

Brother in law reported this on the Topfield forum but there is no evidence there that the issue was seen as important enough to refer back to Topfield. As there is a line of communication between ICE and Korea perhaps the error could be referred back that way.                                                                         

Topfield / Re: IceTV server is down?
« on: February 23, 2012, 11:45:24 AM »
Now that most of the dust appears to have settled I would like to make a comment.

In a post a page or so back Daniel from ICE explains that the failure discussed in this thread is due to an error in the way theTopfield TMS units operate. Thus suggesting that the cause of the problem is with Topfield (at least that is how I have interpreted his post).

Now I cannot be counted as a Topfield apologist - on the contrary I think that a business model that incorporates the release of untested firmware and a reliance on users to identify problems is both unethical and unprofessional. However in this case it would appear that the ICE people changed the way that their system operates, did not test before implementation, and as a result caused a situation where all TMS Topfields failed to operate with ICE in the way that they had been doing for 2 + years previously. The underlying root cause may well be a difference in the way that the TMS models operate compared with other units supported by ICE. But this should have been picked up by ICE when the new server configuration was tested, and remedied before implementation. It is not Topfield's fault that someone at ICE didn't do their job professionally.

Hopefully those at ICE can learn from this experience and ensure that any change - particularly those regarded as minor - be thoroughly and professionally tested before being implemented.

IceTV EPG Content / Re: ABC Current Affairs
« on: May 23, 2011, 07:14:59 PM »
When I looked at my EPG a few minutes ago the description for 4 Corners to be shown in a couple of hours is still generic. There is a proper description on your website. My last EPG update was 4.48 pm today.

IceTV EPG Content / Re: ABC Current Affairs
« on: May 17, 2011, 04:35:34 PM »
According to my account screen at 10.32 on 15 May. I don't control when the guide updates, the PVR does that. Given that, it would seem that the specific episode descriptions were added sometime yesterday on the same day as the shows were aired. Can I therefore alter my request and ask that these descriptions be added at least a couple of days before airing to give us time to notice them. Thanks.

IceTV EPG Content / ABC Current Affairs
« on: May 16, 2011, 08:09:19 PM »
The descriptions that appear on my PVR as "info" when I highlight one of a series of ABC current affairs shows in the ICE EPG are generic. Examples for tonight are Australian Story, 4 Corners and Q&A. In order to find out what the topics of each of these shows is I have to switch to the FTA EPG where details of the specific shows are available. I wonder why the ICE EPG cannot also contain this information.

Topfield TF7100HDPVRt / Re: What's happened to the Topfield Forum?
« on: December 07, 2009, 08:46:54 PM »
For those who haven't been made aware the Topfield forum has been back for a couple of weeks (actually it has started again with none of the old posts kept unfortunately).

IceTV EPG Content / The Bill - is it now HD?
« on: September 07, 2009, 02:32:03 PM »
Apparently the episode from last Saturday (5th Sep) was recorded and telecast in the UK in HD. It and subsequent episodes were not shown by ICE as HD - don't know whether it is being telecast here in HD or not. How does one find out? - the ABC on line TV guide doesn't help.

Topfield TF7100HDPVRt / Re: Ice EPG not displaying
« on: September 07, 2009, 02:11:44 PM »
happens to me from time to time - usually weekends. Last Friday night I had the whole EPG except for ABCHD, 1 and 2. Other times I have no ICE EPG at all. It usually fixes itself after a while - in the meantime I just switch to FTA.

Topfield TF7100HDPVRt / Re: What's happened to the Topfield Forum?
« on: September 05, 2009, 06:22:10 PM »
Why not call Topfield support and ask - there's a chance that adverse customer feedback to the forum removal could result in it coming back.

General Discussions / Re: CompNow competition
« on: August 31, 2009, 08:24:21 AM »
Perhaps because the company only has stores in these states. I'm guessing. I'm in SA and haven't heard of them or the competition.

This is an improvement.

General Discussions / Re: Colon in Titles
« on: August 19, 2009, 06:09:17 PM »
I support the OP's request. I would think that the EPG is constructed in a way that might easily enable the colons not to be put there in the first place. If the colon is used simply as a text separator, replacing it with an underscore or space would seem to be simple and would eliminate the need for anyone to have to change firmware etc.

Sorry, but as a software developer by profession, I'm 100% with tonymy01 on this.  You have to bear in mind that different PVRs use different operating systems - the Beyonwiz and Topfields are Linux based but what about EyeTV (Mac) and Windows Media player?  You must also consider that these devices are also required to work with the over-the-air EPG from the broadcasters - are you going to force them to comply with your naming limitations as well?  Not a hope!

To construct an EPG which complies with the file system limitations of each and every PVR and every conceivable target o/s out there would be a nightmare;  what about the new file systems as they appear - ext4 has just arrived in the Linux world and doesn't Vista/W7 have some new file system (or is that still a "pending" feature)?  How about DOS - the good old 8.3 filename, eh?  Where do you stop?

No, sorry, but to use your approach is to dumb down the EPG (and potentially the PVR) to an inefficient level - equivalent to forcing all bands continue to release on vinyl because some people don't want to connect a CD player to their HiFi.

The EPG is there purely to provide guide data on the PVR's display (which it does) and to set legitimate PVR recordings (which it also does), after that it becomes the manufacturers' responsibility how they use that data and store the recordings and, finally, yours.  As Tony suggests, you might want to look around for a better FTP client if yours cannot transfer from a Linux file system to Windows without generating illegal filenames on the target.  

Or perhaps you could ask Topfield to change the file system from ext3 to FAT32, hmm...?

I have a Topfield 7100 and regularly copy files to my PC. Somebody has apparently developed the convention where, for some types of shows, a colon is put after an initial descriptor and then followed by the name of the show. EG Movie: show name, Motor sport: show name, etc etc. But in other cases we just see the show name. To me there is a difference between the situation where a special character naturally appears in the show name and where the special character is apparently deliberately inserted. The vast majority of show names do not have special characters in them and so the main issue, for me and I suggest most others, is the colon.

So if someone thinks that it would be too hard/messy to solve 100% of the problem by removing or substituting all special characters then surely it would help meet user needs to just deal with the colon. And it may be that the solution to at least this part of the problem does not have to involve software development at all - just ask whoever it is that types in the colon not to.

Topfield TF7100HDPVRt / Is pre-padding possible?
« on: August 19, 2009, 04:20:01 PM »
I am finding that some scheduled recordings begin a few seconds after the show has started - especially on ABC2. Perhaps it is because the show starts on time and the TF takes some time to get going or perhaps it is because the show starts early - can't tell. I have the time set automatically so theoretically it should be in synch with the network timing.

I know that I could manually edit each timer to make it start earlier but if I'm going to do that I lose some of the benefit of the Interactive feature. The TF won't let me add pre-padding like it does with post-padding  - at least with current firmware - so I wonder whether it could be something that ICE could implement?

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