IceTV Forum

IceTV Applications => Smart Recording website and General questions => Topic started by: ubermensch on June 01, 2020, 10:25:43 AM

Title: ICE TV website - Not Secure
Post by: ubermensch on June 01, 2020, 10:25:43 AM
Does anyone know what going on with the website ? Getting 'NET::ERR_CERT_AUTHORITY_INVALID' when trying to log in.
Title: Re: ICE TV website - Not Secure
Post by: Daniel Hall at IceTV on June 01, 2020, 10:50:33 AM
Hi,

I have just checked the IceTV website and its all secure and our certificates are up to date.

What browser are you using?
Title: Re: ICE TV website - Not Secure
Post by: ubermensch on June 01, 2020, 11:00:08 AM
Thanks Daniel. I'm on Chrome - Version 83.0.4103.61.
Title: Re: ICE TV website - Not Secure
Post by: ubermensch on June 01, 2020, 11:22:43 AM
I have also cleared cookies and rebooted my PC now - still getting the same message.

The forum URL shows the same.
Title: Re: ICE TV website - Not Secure
Post by: Daniel Hall at IceTV on June 01, 2020, 11:33:31 AM
Well the forum URL is not currently on a secure domain.

What actual URL are you looking at on our website?

And what ISP are you using?
Title: Re: ICE TV website - Not Secure
Post by: ubermensch on June 01, 2020, 11:50:11 AM
I just tried on my Wife's Chromebase and it worked fine, so it seems it's my PC specifically. I'll have to figure it out myself by the looks.
Title: Re: ICE TV website - Not Secure
Post by: Daniel Hall at IceTV on June 01, 2020, 11:52:46 AM
In general issues like this come down to a trust issue on the computer, or worst case scenario a man-in-the-middle issue.
Title: Re: ICE TV website - Not Secure
Post by: Daniel Hall at IceTV on June 01, 2020, 03:10:12 PM
We have found something else now, to do with an intermediate certificate that expired on the 30th of May and are looking into it.

Depending on the updates installed on the computer it will affect devices differently.
Title: Re: ICE TV website - Not Secure
Post by: ubermensch on June 01, 2020, 04:10:04 PM
Thanks for the update.
Title: Re: ICE TV website - Not Secure
Post by: Daniel Hall at IceTV on June 01, 2020, 04:20:22 PM
We have had the intermediate certificate updated.
Title: Re: ICE TV website - Not Secure
Post by: ubermensch on June 03, 2020, 06:07:50 PM
Was still glitchy yesterday, but all good today.