IceTV Forum

IceTV Applications => Smart Recording website and General questions => Topic started by: IanL-S on December 05, 2018, 09:37:18 AM

Title: Cannot log into new www site with Chrome but can with Edge
Post by: IanL-S on December 05, 2018, 09:37:18 AM
Not convinced I like the new layout, but more important I cannot log into my account when using Chrome or Firefox (no error message appears); after one successful try I managed to log in using Edge.

Any ideas on how to fix this problem?

Ian
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: MD on December 05, 2018, 10:03:58 AM
Hi, did you try the obvious of clearing your cache as this new site has been tested across all platforms?

Regarding whether you like it or not I guess beauty is in the eye of the beholder and it satisfies my desire to promote IceTV's features in a simple way, not get bogged at the outset in selling PVRs.  All subscribers user functionality within the TV Guide drop down have not changed at all so the changes should not effect them whatsoever.
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: prl on December 05, 2018, 01:25:26 PM
Not convinced I like the new layout

I agree. Acres of waste space at the top of the pages :(
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: MD on December 05, 2018, 01:26:26 PM
Hi,

Apologies, it was an IceTV error to do with caching in WordPress.  We've fixed it now.
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: IanL-S on December 05, 2018, 01:46:36 PM
Yes, it is now working as expected.

Probably take me a while to get used to the new layout. Old saying about old dogs and new tricks comes to mind.  ;)

Ian
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: Daniel Hall at IceTV on December 05, 2018, 01:55:13 PM
As with everything as well there will be tweaks down the line.

We were able to make a small addition to the TV Guide page as well that has been asked for, will be interesting to see who sees it first.  8)
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: mac37 on December 05, 2018, 02:10:50 PM
I do like the feature that, when you hover over a tv program in the list, the description is readable, and not hidden in the top of the screen stuff.
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: raymondjpg on December 06, 2018, 09:59:03 AM
A small niggle. When trying to set a new recording from "Coming Soon" in Firefox 63 I found that the advanced options were not visible and the advanced options box was blank (empty). Fortunately clicking the advanced options box and the words advanced options became visible, and opened the advanced options.

Even smaller niggle, there is a lot of white in the new layout. Hurts my eyes!
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: Daniel Hall at IceTV on December 06, 2018, 10:15:10 AM
Hi raymondjpg,

The Advanced settings and Cancel buttons have been fixed on a couple of pages.
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: raymondjpg on December 06, 2018, 10:19:24 AM
Hi raymondjpg,

The Advanced settings and Cancel buttons have been fixed on a couple of pages.

OK Thanks Daniel.
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: prl on December 08, 2018, 01:44:08 PM
I do like the feature that, when you hover over a tv program in the list, the description is readable, and not hidden in the top of the screen stuff.

It still has the problem that when you hover over a TV program that's near the top of the browser screen, the tooltip with the details can still be partially (or even completely) off-screen (MacOS 10.11.6, Firefox 63.0.3). See attachment.
Title: Re: Cannot log into new www site with Chrome but can with Edge
Post by: prl on December 08, 2018, 01:46:18 PM
On the upside, though, the TV Guide, My Week and My Series pages seem to load and display faster than in the old version.