IceTV Forum

IceTV Applications => Smart Recording on Android => Topic started by: prl on September 29, 2017, 10:13:17 AM

Title: Image problems in the Android app
Post by: prl on September 29, 2017, 10:13:17 AM
I'm not sure whether this is really an app problem, a data problem or a bit of both.

For a while, the images in Recommendations in the Android app on my phone have sometimes been to large to fit on the page that they're intended for.

When that happens, the part of the photo that's too large for the page it should be on is then displayed on the left edge of all following pages of recommendations. In this weekend's Recommendations, that happens with the image for Walking trough History (and to a smaller extent for the image for Raiders of the Lost Ark). The edge of the Raiders image can be seen on the page for Walking through History, but on following pages the Raiders image is obscured by the overflowed part of the Walking through History image.

But they all pale into insignificance compared to the monster-sized image for Clique, which is high enough to push the synopsis for the series off the bottom of the screen, and the right-hand side of which then underlies the whole of all following pages of the Recommendations!

App version: 1.30
Android version: 5.0.1
Phone: Samsung Galaxy S4 (GT-i9505)
Phone display: 1920x1080pixels
Title: Re: Image problems in the Android app
Post by: MD on September 29, 2017, 03:04:42 PM
Hi prl,

This has been fixed and all you images should now appear correctly.
Title: Re: Image problems in the Android app
Post by: prl on September 29, 2017, 05:38:49 PM
Thanks, Colin. It all looks good now.
Title: Re: Image problems in the Android app
Post by: prl on December 15, 2017, 11:23:35 AM
The problem of an over-large image in the recommendations overflowing onto subsequent recommendations in the Android app has happened again for this weekend's Recommendations.

When the recommendations are viewed in portrait layout on the phone, the image for the movie "Philadelphia" is too wide for the page and its right-hand overflow appears on the left of all subsequent entries in Recommendations. The problem doesn't appear in landscape layout.

Also, it looks looks though when the image was being prepared for use in the app, it was shrunk without preserving aspect ratio, giving quite a bizarre look to Tom Hanks's head.

IceTV ACT Guide
IceTV app version: 1.30
Phone: Samsung Galaxy S4
Android version: 5.0.1
Title: Re: Image problems in the Android app
Post by: Tiphanee on December 16, 2017, 01:20:03 PM
Hi there prl,

My apologies in not getting back to you sooner.

I have fixed the image for Philadelphia, checked the app and it all looks fine now.

Have a lovely day,

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on December 16, 2017, 08:48:44 PM
Thanks, Tiphanee. Looks good now.
Title: Re: Image problems in the Android app
Post by: prl on December 22, 2017, 11:28:53 AM
Again in today's weekend Recommendations in the Android app.

The image for the movie Collateral stretches right across the following entry for Harry Potter: A history of Magic.
Title: Re: Image problems in the Android app
Post by: Tiphanee on December 22, 2017, 01:33:39 PM
Thanks prl -all fixed now.

Have a lovely Christmas,

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on December 22, 2017, 06:17:13 PM
Thanks, Tiphanee. Looks good now.

And a Merry Christmas and a Happy New Year to you and all the IceTV crew!
Title: Re: Image problems in the Android app
Post by: prl on January 08, 2018, 10:08:36 AM
In this week's Android Recommendations the image for The Girlfriend Experience is far too large for the space available and its right-hand part underlies all following recommendations.

The image for the same program in the "What's on this Week" email is also in the wrong aspect ratio: badly squeezed horizontally, but I guess it's too late to fix that.

Can't something be put in the software part of the process of assembling the app and email data to catch problems like this?
Title: Re: Image problems in the Android app
Post by: prl on January 12, 2018, 11:30:47 AM
I checked last night, and it had been fixed. Thanks.
Title: Re: Image problems in the Android app
Post by: prl on February 19, 2018, 10:49:26 AM
In this week's Android Recommendations, the image for Red Light/Green Light is huge, and causing all the usual over-sized image problems in the app.

Can't something be put in the software part of the process of assembling the app and email data to catch problems like this?
Title: Re: Image problems in the Android app
Post by: prl on February 19, 2018, 12:28:20 PM
Fixed now. Thanks.
Title: Re: Image problems in the Android app
Post by: prl on June 16, 2018, 12:49:34 PM
Just when I was beginning to think that IceTV had fixed this problem for good, this weekend's Android Recommendations has an oversized image for Flightplan :(
Title: Re: Image problems in the Android app
Post by: Tiphanee on June 16, 2018, 12:50:34 PM
Oh no :(

I will take a look at it, prl and fix it shortly.

Cheers,

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on June 16, 2018, 12:51:38 PM
Thanks, Tiphanee.
Title: Re: Image problems in the Android app
Post by: prl on June 16, 2018, 03:48:12 PM
Fixed now.  :)
Title: Re: Image problems in the Android app
Post by: prl on July 27, 2018, 10:11:53 AM
This time it's the image for Breakfast at Tiffany's. Too wide, taller than normal and the aspect ratio is badly squeezed horizontally.

Is there really no way that some step in the process that formats the data can't check the image size?

The image is the correct size in the "What's on This Weekend" email, but the image aspect ratio has also been squeezed horizontally.

This is the squeezed image as it appears in the email:
(http://picks.icetv.com.au/email_images/BreakfastAtTiffanys.jpg)
Title: Re: Image problems in the Android app
Post by: prl on July 28, 2018, 11:59:46 AM
Fixed now in the Android app.
Title: Re: Image problems in the Android app
Post by: prl on November 30, 2018, 02:26:55 PM
Oversized image in the Android app for "Lusitania: 18 Minutes That Changed WWI" in this weekend's Recommendations.
Title: Re: Image problems in the Android app
Post by: prl on November 30, 2018, 08:52:12 PM
Fixed now. Thanks.
Title: Re: Image problems in the Android app
Post by: prl on July 05, 2019, 02:40:29 PM
Gigantic image for Spirited Away in this weekend's Android app recommendations.
Title: Re: Image problems in the Android app
Post by: Tiphanee on July 05, 2019, 02:42:31 PM
Thanks for that prl! I'll take a look at it shortly and amend.

Have a lovely weekend,

Tiphanee
Title: Re: Image problems in the Android app
Post by: Tiphanee on July 05, 2019, 04:13:13 PM
Hi prl -

This has now been corrected and should be reflected shortly on the app.

Have a lovely weekend.

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on July 06, 2019, 04:06:15 PM
Thanks, Tiphanee. Looks good now.
Title: Re: Image problems in the Android app
Post by: prl on July 19, 2019, 07:41:15 AM
Over-sized image for The Talented Mr Ripley in this weekend;s Recommendations in the Android app.
Title: Re: Image problems in the Android app
Post by: Tiphanee on July 19, 2019, 08:09:41 AM
Good morning prl,

This has now been fixed :)

Have a lovely day,

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on July 19, 2019, 09:20:41 AM
Thanks, Tiphanee. Looks good now :)
Title: Re: Image problems in the Android app
Post by: prl on September 09, 2019, 10:49:24 AM
The image for Breakfast at Tiffany's in the Android app is over-large, and at the wrong aspect ratio. The image is the right size, but still with the wrong aspect ratio in the "What's On This Week" email.

IIRC, the same thing happened last time Breakfast at Tiffany's was in the recommendations.
Title: Re: Image problems in the Android app
Post by: Tiphanee on September 09, 2019, 12:34:14 PM
Hi prl,

Many thanks for your note.

I have now updated the image for Breakfast at Tiffany's and deleted the old image out of the database.

You should be able to see the new image in the App now.

Have a lovely day,

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on September 09, 2019, 12:51:31 PM
Thanks, Tiphanee. It looks good in the app now.
Title: Re: Image problems in the Android app
Post by: prl on September 16, 2019, 09:48:37 AM
The image for Collateral in this week's recommendations is too wide in the Android app, and the wrong aspect ratio in the emailed IcePicks.
Title: Re: Image problems in the Android app
Post by: Tiphanee on September 16, 2019, 02:51:28 PM
Thanks prl!

Another pesky image problem. I have deleted the offending image and updated with the correct one.

Have a lovely day,

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on September 16, 2019, 04:17:56 PM
hanks, Tiphanee. It looks good in the app now.
Title: Re: Image problems in the Android app
Post by: prl on September 23, 2019, 08:21:29 AM
The image for Great British Royal Ships in the Android app is huge. It also looks like it's in the wrong aspect ratio (though the right size) in the IcePicks email.
Title: Re: Image problems in the Android app
Post by: Tiphanee on September 23, 2019, 08:59:15 AM
Fixed!!!

The offending image has been deleted from the database.

Have a lovely day,

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on September 23, 2019, 09:11:04 AM
Thanks, Tiphanee. It looks good in the app now.
Title: Re: Image problems in the Android app
Post by: prl on July 06, 2020, 11:01:09 AM
The images in this week's Android App recommended seem a bit all over the place:
Shades of Blue has Rosehaven's image
Boys Don't Cry has Lion's image
War of the Worlds has Cgurchill's image
America in Colour has Rosehaven's image
The Shape of Water has Busted in Bangkok's image

The images in this week's Icepicks all seem to be correct, apart from the images for Retrograde, War of the Worlds and Boys Don't Cry being at the wrong aspect ratio.
Title: Re: Image problems in the Android app
Post by: Tiphanee on July 06, 2020, 11:02:03 AM
Thanks for that, prl.

Will take a look at it now.

Cheers,

Tiphanee
Title: Re: Image problems in the Android app
Post by: prl on July 06, 2020, 11:58:32 AM
Thanks, Tiphanee.
Title: Re: Image problems in the Android app
Post by: Daniel Hall at IceTV on July 06, 2020, 12:34:47 PM
The images in this week's Android App recommended seem a bit all over the place:
Shades of Blue has Rosehaven's image
Boys Don't Cry has Lion's image
War of the Worlds has Cgurchill's image
America in Colour has Rosehaven's image
The Shape of Water has Busted in Bangkok's image

The images in this week's Icepicks all seem to be correct, apart from the images for Retrograde, War of the Worlds and Boys Don't Cry being at the wrong aspect ratio.

Hmm, I have just had a look in the app and all of the images are showing against the correct show.

I do see some of them missing from iOS, and will have that fixed up in a sec.
Title: Re: Image problems in the Android app
Post by: Daniel Hall at IceTV on July 06, 2020, 12:45:14 PM
The images in iOS are fixed now.
Title: Re: Image problems in the Android app
Post by: prl on July 06, 2020, 02:48:30 PM
I'm now seeing the correct images in the Android app now.

Thanks