IceTV Forum

IceTV General => IceTV EPG Content => Topic started by: Tezza007 on March 04, 2017, 10:12:27 AM

Title: EPG Glitch
Post by: Tezza007 on March 04, 2017, 10:12:27 AM
Online TV Guide, Perth, tonight, 12.25am to 12.35am is partly missing. 5 lines are affected. Closing and opening or refreshing the window has no effect.
Title: Re: EPG Glitch
Post by: Dave at IceTV on March 04, 2017, 11:48:26 AM
Hi Tezza,

When you wrote "5 lines" did you mean 5 channels were affected? If so, do you know which channels? Are 7 and 7HD two of them?
Title: Re: EPG Glitch
Post by: Tezza007 on March 04, 2017, 05:50:21 PM
G'day Dave,

No, 5 lines of the online vertical epg. The info is still there, just not visible. I can still open them, and do the usual. First line, all I can see is 12.25am where the channel should be. When I click on the line it's ABC Open along with all the program info and options. I just discovered it will also act as usual when I hover on the item.

Next is Flip or Flop. All that is visible is 12.30am and it is even further to the right, past where there is normally any info

Next is Conflict Zone ABCNews24. That line is totally blank

Next line only has the very top of the text. The beginning of the line brings up Conflict Zone, the end of the line is 48 Hours

5th line shows the top 3/4 of the text for 48 Hours
Title: Re: EPG Glitch
Post by: MD on March 04, 2017, 07:24:47 PM
Hi Tezza, which browser are you using?  MY Safari did the oddest things today yet we haven't touched the browsers fro months, pretty much since their updates.  I cleared the cache, quit the browser, restarted my MacBookPro and it came good.  All latest software.
Title: Re: EPG Glitch
Post by: Tezza007 on March 05, 2017, 10:12:35 AM
Good morning. I'm on Waterfox 51.0.1 64bit
Title: Re: EPG Glitch
Post by: Tezza007 on March 05, 2017, 10:17:19 AM
I finally got a screen grab

Title: Re: EPG Glitch
Post by: MD on March 05, 2017, 10:46:26 AM
What's it like with Firefox and Chrome?
Title: Re: EPG Glitch
Post by: Tezza007 on March 05, 2017, 10:50:02 AM
I don't have those, but I checked with Edge and it's fine
Title: Re: EPG Glitch
Post by: MD on March 05, 2017, 11:07:01 AM
Hmmm, seems like a quirk on a browser we wouldn't have tested. I'll see what Dan can do tomorrow.
Title: Re: EPG Glitch
Post by: Daniel Hall at IceTV on March 05, 2017, 11:34:16 AM
It looks like you are on 133% zoom, try at 100% and see if it still happens.
Title: Re: EPG Glitch
Post by: Tezza007 on March 05, 2017, 01:10:15 PM
Yep, that was it. It's OK at 120%. It's never happened before though
Title: Re: EPG Glitch
Post by: Daniel Hall at IceTV on March 05, 2017, 03:31:33 PM
It would be how long the show title and episode title are, we do some truncating on the server side for display but there are some wacky edge cases if the zoom is set too high that can cause the text to be wrapped to the next line but as the lines are fixed height it then doesn't display.
Title: Re: EPG Glitch
Post by: MD on March 05, 2017, 06:35:13 PM
Thx Dan. The best 'Guru'  :)
Title: Re: EPG Glitch
Post by: Tezza007 on March 05, 2017, 07:59:54 PM
Thanks from me also