IceTV Forum

IceTV General => IceTV EPG Content => Topic started by: Tezza007 on November 07, 2016, 09:46:52 AM

Title: 7 Perth Tonight
Post by: Tezza007 on November 07, 2016, 09:46:52 AM
From 11.10pm, the online IceTV guide and the Beyonwiz IceTV guide part company
Title: Re: 7 Perth Tonight
Post by: flashgordonICE on November 07, 2016, 10:28:15 PM
From 11.10pm, the online IceTV guide and the Beyonwiz IceTV guide part company
I am not sure about 11.10pm tonight. Mine is showing A Current Affair - Channel 9HD at 7pm. IceTV states it should be RBT!
Title: Re: 7 Perth Tonight
Post by: Tezza007 on November 07, 2016, 11:20:37 PM
Still no-one's done anything about 7Perth

ACA wasn't on again tonight. Other guides say Border Rico was on
Title: Re: 7 Perth Tonight
Post by: flashgordonICE on November 07, 2016, 11:42:06 PM

ACA wasn't on again tonight. Other guides say Border Rico was on

ACA was on....about a charity House Renovation, I saw about 10 minutes of it...but was supposed to be RBT according to the Ice Guide. Then afterward it stated "to be advised", and didn't actually name a show!
Title: Re: 7 Perth Tonight
Post by: Tezza007 on November 08, 2016, 02:59:04 AM
It didn't record in Perth cause the Ice Guide and all the other guides said Border Rico was on. I just looked at my 15 minute margin after the 9 news and 60 minutes was on
Title: Re: 7 Perth Tonight
Post by: Tiphanee on November 08, 2016, 11:32:56 AM
Hi there Tezza -

With regards to 9, I think everyone was caught out because the Test cricket wasn't on.  Apparently the Eastern states also were caught out with The Block replacing it with their Wednesday episode which had fans on social media jumping up and down.

I'll try and investigate further and see if that was the problem and confirm.

Cheers,

Tiphanee
Title: Re: 7 Perth Tonight
Post by: Tezza007 on November 08, 2016, 11:45:44 AM
Thanks Tiphanee, but why wasn't the 7Perth problem addressed?
Title: Re: 7 Perth Tonight
Post by: Tiphanee on November 08, 2016, 11:48:16 AM
Hi again -

From a guide point of view it looks okay so I'm thinking it was a technical issue. I'll have to get Dave to come back to you about that one.

Cheers,

Tiphanee
Title: Re: 7 Perth Tonight
Post by: Dave at IceTV on November 08, 2016, 01:28:25 PM
From 11.10pm, the online IceTV guide and the Beyonwiz IceTV guide part company

I renamed a few channels on my T4 last night and the guide for those channels became blank and did not return on their own. Rebooting twice from the power menu changed nothing and neither did disabling then enabling IceTV or doing a fetch etc. The only thing that worked was running through the setup wizard in the IceTV plugin again. The only bit of information I needed to re-enter was my IceTV password (everything else was already entered or selected).
Title: Re: 7 Perth Tonight
Post by: prl on November 08, 2016, 02:34:33 PM
... I renamed a few channels on my T4 last night and the guide for those channels became blank and did not return on their own. ...
That's a bit odd. I'll try to reproduce it. Is the T4 running the 20160817 official firmware or the current alpha? Did you rename the channels in a user-created bouquet (like Favourites), or in Terrestrial TV LCN?
Title: Re: 7 Perth Tonight
Post by: Dave at IceTV on November 08, 2016, 03:17:30 PM
My T4 is running the 20160817 official firmware.

I renamed ABC3 to ABC ME from "TV > Favourites (TV) > ABC3 > Menu > Rename entry" which moved ABC ME to the top of the service list in my favourites. When "Enable move mode" didn't help my attempts to get it back in position 23 I edited userbouquet.favourites.tv then reloaded services from "TV > Menu > Reload services" or maybe "TV > Favourites (TV) > Menu > Reload services".
Title: Re: 7 Perth Tonight
Post by: prl on November 08, 2016, 03:29:11 PM
My T4 is running the 20160817 official firmware.

I renamed ABC3 to ABC ME from "TV > Favourites (TV) > ABC3 > Menu > Rename entry" which moved ABC ME to the top of the service list in my favourites. When "Enable move mode" didn't help my attempts to get it back in position 23 I edited userbouquet.favourites.tv then reloaded services from "TV > Menu > Reload services" or maybe "TV > Favourites (TV) > Menu > Reload services".
Have you padded your Favourites to have LCN-like numbering? It sounds like it.
Title: Re: 7 Perth Tonight
Post by: Dave at IceTV on November 08, 2016, 03:34:15 PM
My T4 is running the 20160817 official firmware.

I renamed ABC3 to ABC ME from "TV > Favourites (TV) > ABC3 > Menu > Rename entry" which moved ABC ME to the top of the service list in my favourites. When "Enable move mode" didn't help my attempts to get it back in position 23 I edited userbouquet.favourites.tv then reloaded services from "TV > Menu > Reload services" or maybe "TV > Favourites (TV) > Menu > Reload services".
Have you padded your Favourites to have LCN-like numbering? It sounds like it.

Yes. I kept the same LCN padding as the original userbouquet.terrestrial_lcn.tv file (which I have not edited).
Title: Re: 7 Perth Tonight
Post by: prl on November 08, 2016, 04:19:01 PM
My T4 is running the 20160817 official firmware.

I renamed ABC3 to ABC ME from "TV > Favourites (TV) > ABC3 > Menu > Rename entry" which moved ABC ME to the top of the service list in my favourites. When "Enable move mode" didn't help my attempts to get it back in position 23 I edited userbouquet.favourites.tv then reloaded services from "TV > Menu > Reload services" or maybe "TV > Favourites (TV) > Menu > Reload services".
Have you padded your Favourites to have LCN-like numbering? It sounds like it.

Yes. I kept the same LCN padding as the original userbouquet.terrestrial_lcn.tv file (which I have not edited).

Making modifications through the GUI to any padded bouquet will end in tears. I'm still puzzled why it would affect IceTV, though. I'll give it a try and see what happens.
Title: Re: 7 Perth Tonight
Post by: prl on November 08, 2016, 05:19:15 PM
I wasn't able to replicate the problem on my test T4, even after going back to firmware 20160817.
Title: Re: 7 Perth Tonight
Post by: Dave at IceTV on November 09, 2016, 01:23:26 PM
Thanks Tiphanee, but why wasn't the 7Perth problem addressed?

We have cleared the cache in our system and restarted it to fix the current issue and from our logs it all looks good now. We also set it so that all shows in the guide will be re-downloaded by all customer's devices so those affected recorders should all come good within an hour or so. You may still see some double ups of episodes in the guide for the next 7 days but they won't affect your schedules or prevent your shows from recording.

We will investigate the cause as soon as possible to prevent it happening again.