IceTV Forum

IceTV Guide for IceTV enabled PVRs => Topfield => Topic started by: GeorgeC on June 10, 2016, 06:38:43 PM

Title: Topfield 5000 no longer able to download EPG
Post by: GeorgeC on June 10, 2016, 06:38:43 PM

Hi,

I have a direct USB connection to my Topfield 5000MVP however since June 4 I haven't been able to connect and download the EPG. Coincidentally the same day Telstra installed a number of wireless networks FON and Telstra Air??? When I try to connect to the IceTv server I get a message that states "Unable to fetch EPG. Go to Members Area .... and select the EPG you want to use." When I go there the Topfield 5000 is not there (never has been but I could still download using the Topfield widget in XP).

Any clues as to what is going on?

Thanks for any help.

George

Title: Re: Topfield 5000 no longer able to download EPG
Post by: Dave at IceTV on June 11, 2016, 04:06:06 PM

Hi George,

What software are you using on the computer to download the guide from IceTV? (and upload it to the Topfield)

Is your Internet via wireless broadband?

Title: Re: Topfield 5000 no longer able to download EPG
Post by: GeorgeC on June 11, 2016, 07:57:07 PM

Hi Dave,

I've just fixed it. The problem was Telstra had switched me to a new plan and I found that my devices were accessing the "Telstra Air" network. I cancelled that and went back to my home network and all was well. I can't understand how Telstra Air appeared yet I had no input. Anyway all is working.

George