IceTV Forum

IceTV General => General Discussions => Topic started by: freewuns on November 15, 2015, 09:28:25 PM

Title: Account expired!!!!!
Post by: freewuns on November 15, 2015, 09:28:25 PM
Hi,

Anyone else found their account expired when they still had time left on subscription? My EPG load wasn't happening so I went into my ICE TV acct and it said the account had expired 5 days ago. This explains the no loading of data!

After searching email archives I just found my receipt for 4yrs renewal dated 19 May 2014!!!!

I just had to spend $7.99 to get a month until they sort it out. My entire 8 years of order history is also gone when it was there a few months ago!
Title: Re: Account expired!!!!!
Post by: Paul55 on November 15, 2015, 10:59:01 PM
You should have received emails regarding this about a month ago.
Title: Re: Account expired!!!!!
Post by: freewuns on November 16, 2015, 08:08:54 AM
Yeah probably, but given the subscription isn't due to expire until May 2018 I shouldn't be getting an expiration notice until April 2018!

Also, why would all my order history for the last 8 to 10 years be suddenly missing when they were there a few months back?
Title: Re: Account expired!!!!!
Post by: gibster on November 16, 2015, 08:13:18 AM
Yeah probably, but given the subscription isn't due to expire until May 2018 I shouldn't be getting an expiration notice until April 2018!

Also, why would all my order history for the last 8 to 10 years be suddenly missing when they were there a few months back?

This is a new IceTV. The old one went bust because of Skippa's and their manufacturer. Check the other threads. Specifically this link.

http://forum.icetv.com.au/iceforum/general-discussions/1/icetv-resurrected/4654/

Wonder how many other people are just figuring this out. Feel for them.

gib
Title: Re: Account expired!!!!!
Post by: freewuns on November 16, 2015, 08:22:52 AM
Oh well off to my credit card provider to get my balance of money back! No email warning to me whatsoever. No wonder they were having specials on multi year subscriptions....wankers!