IceTV Forum

IceTV Applications => Smart Recording on Windows Phone => Topic started by: MeWhoElse on August 29, 2014, 09:15:29 PM

Title: Unable to sign in to WP8 App
Post by: MeWhoElse on August 29, 2014, 09:15:29 PM
I have tried using the email associated with my Member ID to log in, but it states email/password is incorrect.
My Member ID is not in the form of an email address.

When I chose to create a new account using the same email address it did create one and the app worked, but was not associated with my existing account.

Please help!!

Others on Facebook with the same issue.
Title: Re: Unable to sign in to WP8 App
Post by: Daniel Hall at IceTV on August 29, 2014, 09:45:19 PM
I have tried using the email associated with my Member ID to log in, but it states email/password is incorrect.
My Member ID is not in the form of an email address.

When I chose to create a new account using the same email address it did create one and the app worked, but was not associated with my existing account.

Please help!!

Others on Facebook with the same issue.

It is definitely the email address on your account to use to sign-in on the app. We have found the issue that is stopping login for people and we have just submitted a new app now and it should download as an update within the next couple of hours.
Title: Re: Unable to sign in to WP8 App
Post by: MeWhoElse on August 29, 2014, 10:13:02 PM
Thanks, will let you know...
Title: Re: Unable to sign in to WP8 App
Post by: juergen on August 29, 2014, 10:20:00 PM
I have this issue too - thanks for addressing it quickly. For now I'll explore the app with a temporary login.
Title: Re: Unable to sign in to WP8 App
Post by: MeWhoElse on August 29, 2014, 11:48:54 PM
Thanks, works well now!