IceTV Forum

IceTV General => General Discussions => Topic started by: paulgraham on June 24, 2013, 11:05:25 AM

Title: Request for support re Credit Card charge falling on deaf ears
Post by: paulgraham on June 24, 2013, 11:05:25 AM
Bit disappointed that a number of emails to sales seem to have been ignored. I'm fairly certain that the responses are not in the junk email folder. The most recent ticket is  #25875. Clicking on the email link gets the following result:

Request not found

You do not have access to request #25875. It may have been solved or deleted.


If your response is get lost, we told you one price but you paid another price, at least tell me that.

Hate to be a whinger when I've always found IceTV so supportive, but getting frustrated at being ignored.

Thanks, Paul.
Title: Re: Request for support re Credit Card charge falling on deaf ears
Post by: paulgraham on June 24, 2013, 12:48:31 PM
All solved, thanks for the rapid response to my post.