eWay error 504 when trying to subscribe - Wed 18-11-2015

Started by Dave at IceTV, November 18, 2015, 03:02:54 PM

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Dave at IceTV

If you are trying to subscribe and get an error saying "Error 504 setting up eWay transaction" it is because the banking gateway, eWay, has an issue and their engineers will have it back up ASAP.
cheers

Dave
Customer Service

Dave at IceTV

Update: eWay have reported that the system is back online as of 3:10pm

Anyone trying to renew their subscription now should have no problem (as long as they enter their card details correctly).
cheers

Dave
Customer Service

jas55

Hi I'm trying to make a payment to to my IceTV subscription. but I'm getting error saying eway payment error. Is there a way to fix this.
Thanks.