Author Topic: IceTV Resurrected  (Read 119846 times)

Offline prl

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Re: IceTV Resurrected
« Reply #240 on: October 29, 2015, 05:16:15 PM »
I'm going to be without reliable access to Internet for about 3 weeks from Wed next week.

I've enabled Auto Renewal of my account. Will that "just work" when the IceTV payment system fires up? My account is currently showing expiry on 15 Nov (which I guess is the same for everyone).
Peter
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Offline Heideho

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Re: IceTV Resurrected
« Reply #241 on: October 29, 2015, 06:34:46 PM »
My understanding is that this is a new payment gateway and that any renewals are dead. I think you will have to start a new payment process.
Brisbane

Offline prl

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Re: IceTV Resurrected
« Reply #242 on: October 29, 2015, 08:46:23 PM »
I've had an answer from IctTV support. It's not possible to set up auto renew yet.
Peter
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Offline raj

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Re: IceTV Resurrected
« Reply #243 on: October 30, 2015, 07:06:58 PM »
G'day,

Has there been any development on this? I have just lost all EPG this evening. Checking my account it says I am logged in, but still no EPG.

I have not received any information regarding the payment process being up and running.

Offline Dave at IceTV

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Re: IceTV Resurrected
« Reply #244 on: October 30, 2015, 11:28:22 PM »
G'day,

Has there been any development on this? I have just lost all EPG this evening. Checking my account it says I am logged in, but still no EPG.

I have not received any information regarding the payment process being up and running.

Your recorder may have stopped updating last weekend during the scheduled maintenance last Friday. Try switching the recorder off at it's rear switch or power point for 10 seconds. If it's a media centre or computer try rebooting it.
cheers

Dave
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Offline raj

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Re: IceTV Resurrected
« Reply #245 on: October 31, 2015, 02:15:15 PM »
Your recorder may have stopped updating last weekend during the scheduled maintenance last Friday. Try switching the recorder off at it's rear switch or power point for 10 seconds. If it's a media centre or computer try rebooting it.
I have a Beyonwiz DP-P2, and it was working. When it stopped yesterday, there was something about a duplicate entry. I did not make a note about it because I figured rebooting would fix it. It didn't.

I have just powered it down, unplugged it and then restarted it and it all seems to be working right now.

Thanks.

Offline bodogbodog

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Re: IceTV Resurrected
« Reply #246 on: October 31, 2015, 07:00:42 PM »
I have a Beyonwiz DP-P2, and it was working. When it stopped yesterday, there was something about a duplicate entry. I did not make a note about it because I figured rebooting would fix it. It didn't.
I have just powered it down, unplugged it and then restarted it and it all seems to be working right now.
My DP-2 stopped getting updates last week as well - I also found that unplugging it and then powering back on fixed it as well
Beyonwiz V2: 4 HDTV Tuners, 16gb SD + unRaid 10TB NAS + IceTV Skippa (for old times sake - make me an offer and it's yours!)

Offline MeerkatGP

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Re: IceTV Resurrected
« Reply #247 on: November 02, 2015, 12:30:29 AM »
Hi all, my heartfelt thanks go to the great IceTv staff team for sticking with it and keeping us going!

Good on ya guys!

Now on a personal note, I had only just topped up my account last August for five years, yes five...

Gone!

So have to hope there will be longer subscription periods on offer, for cheaper rates than the current flat 8 bucks a month!

Please someone tell me we are going to be offered a six monthly or yearly (or maybe longer) subscription top up options, for incrementally cheaper rates?

I have registered as a creditor, but would much rather being offered a year or two subscription in exchange for my (previous) five year top up...

Does anyone else think the same?
« Last Edit: November 02, 2015, 12:32:07 AM by MeerkatGP »

Offline csutak40

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Re: IceTV Resurrected
« Reply #248 on: November 02, 2015, 02:13:57 AM »


So have to hope there will be longer subscription periods on offer, for cheaper rates than the current flat 8 bucks a month!

Please someone tell me we are going to be offered a six monthly or yearly (or maybe longer) subscription top up options, for incrementally cheaper rates?

Well, given  what just happened to our subscriptions, I think that most of us would be vary or paying in advance again.  Would take a while for IceTV to win back our trust to want to do that.  I, for one, am quite happy to be paying monthly,  so that if something  goes wrong again, I haven't lost much, equally, if I'm not happy for any reason, I can bow out without any loss

I have registered as a creditor, but would much rather being offered a year or two subscription in exchange for my (previous) five year top up...

That's never going to happen as our subscriptions were to the old company, which has nothing to do with the current one. Mind you, I wouldn't hold my breath for getting anything back for the subscription anyway.  By the time the administrator, the secured creditors and the employees get back what they are owed, there won't be much (if anything) left for the unsecured creditors.
Does anyone else think the same?

I don't  ;)
Cheers,
Judy
Last Update Dec 9 2020; Beyonwiz V2, T2,

Offline prl

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Re: IceTV Resurrected
« Reply #249 on: November 02, 2015, 10:38:17 AM »
... By the time the administrator, the secured creditors and the employees get back what they are owed, there won't be much (if anything) left for the unsecured creditors. ...
If I read the Administrator's report to creditors correctly, not even secured creditors are likely to be paid in full. If the secured creditors can't be paid in full, my understanding is that there'll be nothing at all for unsecured creditors like subscribers and people who pre-paid for a SKIPPA and didn't get one. It also looks like former IceTV v1 staff are likely to not receive some entitlements.
Peter
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Offline IanL-S

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Re: IceTV Resurrected
« Reply #250 on: November 02, 2015, 12:29:46 PM »
... By the time the administrator, the secured creditors and the employees get back what they are owed, there won't be much (if anything) left for the unsecured creditors. ...
If I read the Administrator's report to creditors correctly, not even secured creditors are likely to be paid in full. If the secured creditors can't be paid in full, my understanding is that there'll be nothing at all for unsecured creditors like subscribers and people who pre-paid for a SKIPPA and didn't get one. It also looks like former IceTV v1 staff are likely to not receive some entitlements.

Yes, I think that is an accurate summary of the position.

Ian
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Offline artroom

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Re: IceTV Resurrected
« Reply #251 on: November 04, 2015, 10:04:17 AM »
Quote
I have registered as a creditor, but would much rather being offered a year or two subscription in exchange for my (previous) five year top up...

Does anyone else think the same?

I do.
I completely understand this is now a separate business etc, but still feel somewhat ripped off that my years of upfront subscriptions are just wiped off, with no recognition at all.
I would like to see some sort of offer such as a discount (20, 30 50% whatever) off for however long your paid subscription had left on it.
Just something to show their acknowledgement of what we lost also, but whilst still keeping the income coming in.
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Offline JPP

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Re: IceTV Resurrected
« Reply #252 on: November 04, 2015, 10:12:21 AM »
But, would you still feel exactly the same (need for compensation) if an entirely new entity had taken on the business?
Phil.
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Offline simoncasey

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Re: IceTV Resurrected
« Reply #253 on: November 04, 2015, 10:21:51 AM »
But, would you still feel exactly the same (need for compensation) if an entirely new entity had taken on the business?
I think I would. And I think it would be good business sense for the new entity. Offering a discount rewards pre-existing loyal customers who the new company would be keen to continue and doesn't affect short term cash flow as those customers would still have to start paying from the start. For the new company, it would just be a business decision to retain customers but for those customers it would feel like some acknowledgement of the loss. 
Offering a ~20% discount on the monthly rate (eg $6.50 a month) for the duration of their previous subscription would likely be a compromise for previous customers and tempt a greater number to stay.

Offline artroom

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Re: IceTV Resurrected
« Reply #254 on: November 04, 2015, 10:46:33 AM »
But, would you still feel exactly the same (need for compensation) if an entirely new entity had taken on the business?

I would imagine most people would like compensation from anyone/business they pay money to but not get their product/service.
Obviously as unsecured creditors, we are never going to get anything from the Administrators of the old IceTV, and the new IceTV are under no obligation to compensate those who had years of subscriptions paid up (or Skippa orders), but I feel as a gesture of good will, it would be a nice thing to acknowledge and somewhat compensate those who have also lost in some cases a considerable amount of money, even a small discount on future subscriptions to feel better about the whole situation.
I sympathise completely with the staff and others who have lost, and hope they get what is owing to them, but feel we, as the valued customers are getting overlooked here. I know personally I am still deciding whether to continue my subscription, but do know that if given some recognition (even say $1 month off - for the remainder of my term) I would be far more inclined to continue - I think this is mainly a pyschological thing - but this should never be underestimated when it comes to sales/marketing.

I hope I've explained my thoughts ok, and really do wish the new business all the best and hope it continues for many, many years to come.
HPN54L with WHS2011 - DVBLogic - 2x HDHomeruns

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