Slow performance/hangs

Started by IanHamilton, August 30, 2012, 08:18:20 PM

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IanHamilton

For the past week, when I try to access my recordings on either the website or my iPhone, the response is very slow, hangs or times out. Anyone else had this problem

IanHamilton

I mean of course the "myWeek" reservations. All other functions on the website and the iPhone work

mikeyjames

Yep, same here. Slow as ^#$%^

It's an absolute joke atm. If it doesn't pick up soon I'll be cancelling. I thought it may be the firewall at work but the same at home with 100Mbit Optus Cable. Sometimes taking 2-3 minutes to load 'my week'

Cheers

Mick

mikeyjames

BTY

Work = XP/ie8

Home Win7/ie9 (both 32 & 64 bit)

tvmandan

Same here. Very slow to load My Week.

mikeyjames

I've actually had it time out on me three times tonight. Are they running the server through a dialup connection??

prl

I just had it time out, too. Twice.

But to be expected when you look at this recent photo of the server:

;)
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing

csutak40

Quote from: mikeyjames on September 03, 2012, 07:49:33 PM
I've actually had it time out on me three times tonight. Are they running the server through a dialup connection??

Yeah, me too - not to mention that it is nearly mission impossible to attempt to change something
Cheers,
Judy
Last Update Dec 9 2020; Beyonwiz V2, T2,

IanL-S

IceTV: 2xTRF-2400 + 2xTF7100HDPVRtPlus + SKIPPA [RIP] + T2 + U4 + V2
No IceTV: a few Toppys
Synology NAS
Check out the oztoppy wiki and oztoppy Forum for Toppy help

MB4913

Me too... although it seems much better this evening.  :)

It's been really slow the past three or four weeks, and getting worse, until just now.

tonymy01

I will add my +1 here too.  I thought my android app was playing up, then when accessing via the web on the android phone, still didn't work, thought my phone network connection was playing up till I saw other web pages were fine, and tried on the PC and still had issues.
Regards
Tony

Beyonwiz DP-S1 & Topfield 5K (using PerlTGD to upload ICE EPG/timers for the 5K, normal ICE interactive for the Wiz).

mikeyjames

Still slow here - how about for others?

Cheers

Mick

mikeyjames

Jan 11th 2013

Still an absolute joke!

Just took me about 30 minutes to set up a few recordings for next week.

tonymy01

Been fine for me for yonks now.
Regards
Tony

Beyonwiz DP-S1 & Topfield 5K (using PerlTGD to upload ICE EPG/timers for the 5K, normal ICE interactive for the Wiz).

Dave at IceTV

#14
Hi mikeyjames

What web browser and operating system are you using?

The website has been fine for months. Some days I manage lots of recordings for a number of customers via their My Week and My Shows and I haven't seen any speed issues since early September 2012. It only takes me a couple of seconds to edit each show.

If you are having issues via a web browser then try clearing the browser's cache, or try another web browser, or another computer. If the problem is at home then try it at work or at a free wireless hotspot.

If you are having issues via a phone app then try resetting the app from the Settings menu, or try a different network. If using wireless then try 3G or 4G, or try a different wireless network. If using 3G or 4G then try using wireless.
cheers

Dave
Customer Service