Started by The_Hawk, March 08, 2012, 07:14:54 PM
Quote from: prl on May 01, 2012, 05:55:44 PMHumax, like Beyonwiz and Topfield, is a South Korean company, and like Beyonwiz and Topfield, I'd assume that their coders are in South Korea. :) They also manufacture in Poland, India and China, but may or may not have coders there.Testing PVRs for the Australian market is a bit of a problem in South Korea, because South Korea uses a different and incompatible digital TV standard from Australia.
Quote from: jeisner on May 08, 2012, 01:43:00 PMIt worries me that after 2 months they are still trying to find what is causing the issue...
Quote from: lingfish on May 08, 2012, 03:54:22 PM... on a feature that is an advertised part of, and selling point, of the product.
QuoteIs your Power Saving in Standby and Automatic Power Down OFF?MENU – SETTINGS – SYSTEM – POWER MANAGEMENTYou will see above two options ON as a default. Please turn them off. Then, please turn the box off using rear switch and turn it back on.As a IceTV user you need to have HDR-7500T to communicate with the IceTV server all the time.When Power Saving in Standby is ON, when HDR-7500T goes into the standby, it goes into what we call ‘passive standby’.It means none of USB ports, network, terrestrial etc will operate during standby mode. (Only those require to wake up HDR-7500T at scheduled time which were stored before HDR-7500T was put into standby will run) Therefore, if you have above options off it will not communicate to the server and you will lose some recordings you set up during HDR-7500T was under standby and paddings on some recordings. We were carrying out investigations on paddings as many customers were claiming contrary opinions on paddings. We have collected valid testing results from comprehensive testing with IceTV EPG on HDR-7500T and very close to put an end on the padding issue. Until we have final confirmation I cannot say whether there is any permanent resolution on padding issue but there may not be a need of any resolutions.
Quote from: jeisner on May 22, 2012, 10:14:06 AMThe solution from Humax is a power waste as they suggest the unit stays on 24/7.... >:(
Quote from: jeisner on May 22, 2012, 10:14:06 AMEDIT: This makes sense now, so what may be happening is you schedule a show for 8pm, if the unit is switched off (power saving standby) leading up to the show starting it won't come on until 8pm at which point it missing the lead-in paddnig and then must decide not to do lead-out too if it missed the in? BUT If you leave the unit on all the time (or it is on at the time the show is scheduled to start) it will see the show is meant to start in 10 mins and you have 10mins padding so it begins early (this is why we see inconsistant results)...
Quote from: jeisner on May 22, 2012, 10:14:06 AMThe "may not be a need of any resolutions" comment worries me.. Humax, do not try and back out of fixing this, there is still definately a need for a resolution, no other unit I know of on the market requires you to disable power saving standby so that padding works....
Quote from: lingfish on May 22, 2012, 01:27:44 PMTotally agree, and this is not the behaviour I've seen... mine happily sits in standby and pulls down new shows to record etc, without needing to power it on.
Quote from: lingfish on May 22, 2012, 01:27:44 PMThe issue isn't padding at the start... it's at the end, I thought. It is for me.
Quote from: lingfish on May 22, 2012, 01:27:44 PMYep, agree again, and is the reason I bought the unit -- I'm big on saving power. If this is their "fix", that's a second "not as advertised" failure on their part.
Quote from: jeisner on May 22, 2012, 04:16:30 PMSo does mine, I had another email from her trying to get clarification and she seemed to be saying in the deep power saving standby (rather than non power saving standby) not all 'programs' run and I need to disable the power saving standby.
Quote from: jeisner on May 22, 2012, 04:16:30 PMYes well the <1W standby is no longer valid it should have an * next to it pointing out not all features work if you use this mode (which btw is he default standby mode)..
Quote from: lingfish on May 22, 2012, 04:22:07 PMI'd be super shocked if that's what they mean... as I said, and you too, the out-of-the-box soft power down mode seems to work just fine... I honestly believe this person is talking about something else... wires crossed etc.
QuoteSorry if it wasn't clear but I didn't mean that HDR-7500T had to be physically ON 24/7.The differences of 'Power Saving in Standby (PSS)' On and Off is how it is operating when it's under standby mode. I will use mobile phone as an example to give you an idea of different modes.This is not exactly how HDR-7500T operates but I hope you can get the idea. When you have PSS ON it is similar to: When your phone is completely off. You are not receiving any calls = No communication with your telephone network. But how does your phone wakes up when you have an ALARM set? No battery consumption when its turned off? If I turn off the phone today then will I be able to use the phone on 22nd May 2013?This is similar concept to HDR-7500T in standby when it has PSS ON (It runs with regulatory requirement of <1W in standby mode).HDR-7500T will wake up for the recording schedule data (Alarm) stored before HDR-7500T was turned off When you have PSS OFF it is similar to: Your phone is ON but no apps and it sits inside your drawer. You will only receive calls = communication is alive. Yes, you will use more energy than having the phone off completely however it is much lower than having apps running and talking to your friend on the phone. The differences between Standby mode electricity consumptions with PSS ON and OFF are not significant.The differences would add up to paying for an extra day in several years. You will see the differences when you try with PSS OFF.