No Recommendations in app

Started by prl, June 19, 2023, 10:20:53 AM

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prl

There are no new recommendations for the ACT region this week in my iPhone IceTV app.

I received the What's on this Week email overnight, but none of the shows in it are showing in the app.

All that's showing in the app for this week are Wild Rockies and 24 Hours in Emergency (tonight) and Queen of Oz (Wednesday), but for some reason they were in Friday's What's on this Week, and were also sent to my app on Friday. They aren't in this week's "What's on" email.

I've tried getting the app to update by swiping down from the top of the lists in TV Guide and My Week, and forced a complete new download in Settings>Reset Application, but none of those fetched any new recommendations.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing

Jennifer

Hi,

Recommendations have been turned and should be showing now.

Cheers
Jennifer
Guide Team
IceTV Guide Team

prl

Thanks, Jennifer. It looks good now.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing

prl

There don't seem to be any recommendations for the ACT in the iOS app this morning. I've tried swiping down in the TV guide, and Settings>Reset Application, but there's still nothing. I got my What's On This Week email overnight as expected.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing

prl

Thanks to whoever fixed it. The recommendations are showing on my iPhone now.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3, T4, U4 & V2 for testing