TF7100HDPVRtPlus not recording from ICETV website

[Brownie]

Iam new to all this so please excuse me if I use the incorrect terms.We have just purchased a TF7100HDPVRtPlus and setup per the manual.The wireless connection is set up and appears to be working ok.I have set up a ICETV account and receiving the EPG.However I have tried logging into my account and setting up some trial recording but this part of it doesn't work and was wondering what I could be doing wrong.Could somebody help me out here in terminology that a person of little computer knowledge can understand.
I have tried contacting ICETV but they seem to be working shorter hours during the new year. 

[Brownie]

Looks like I may have jumped the gun. I carried out a firmware update and did some trial recordings from the website and all seems to work.