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Messages - Shane

#1
Hi all,

The issue I experience is this: The system will be running fine, padding, recording etc. When I double click on the IceTV icon in the system tray, Windows reports IceTV has crashed and it is looking for a solution. Ice then closes.

When I start it again I can access it fine, no crashes etc - just after a while of running but it crashes again after I minimise it to system tray and try and open it again. I also notice that the app is using quite a large amount of memory (about 90meg after 30mins runtime) - could there be a mem leak here or do I have another problem causing it?

Thanks,
Shane.
#2
Hello,

Ice currently (and have done so since launch) provide 7 days of EPG data, exception being ABC that seems to sometimes get 8 or 9 days (I believe this is because Ice use a direct EPG stream from ABC, but I may be wrong - it's been a while).

Regards,
Shane.
#3
Beyonwiz / Re: Okay, I'll be first...
June 06, 2007, 09:56:12 PM
I'd love to see some videos of the user interface to see how it works (or pictures worst case... just video would show how it flowed). I haven't found a BeyonWiz to play with in public yet.

If you have a camera phone or video camera and feel like taking some vids and uploading to YouTube I'd appreciate it :)

Thanks,
Shane.
#4
Windows Media Center / Re: PIMP in Vista
June 05, 2007, 08:14:49 AM
I got my PIMP update issues to go away by following the steps Daniel described to remove the local PIMP cache in this post http://www.icetv.com.au/iceforum/index.php?topic=669.msg3049#msg3049

Now I have no errors in the PIMP log and things seem to be working fine.

Regards,
Shane.
#5
Windows Media Center / Re: Error Messages in PIMP
May 23, 2007, 09:19:48 PM
I was about to post with the exact same errors. Only started happening over the last week for me (well that's when I first noticed it in the PIMP logs).

Regards,
Shane.
#6
This issue has nothing to do with the guide provider, it just appears to be because it is the most user viewable area that is effected. Vista by itself is losing the channel frequencies for specific stations at random timeframes. I have a strong suspicion that even if we had a legitimate Microsoft provided guide this issue would still be occurring (unless they'd caught it in beta testing - but I'm not sure they would have).

To prove this to you all:
Next time it happens and before fixing it, go into Settings/TV/Guide/Edit Channels, and if "Seven" (or the channel effected) is still listed but without a tick, and there is a "7" in small type next to it and no (at xxxMHz) frequency next to it, then Vista has lost the tuning frequency, not the guide data.

e.g. It will look something like this

[tick] 9 "Nine" (at xxxMHz)
[     ] 7 "Seven"

Seven would normally look like:
[tick] 7 "Seven" (at xxxMHz)

No tuning frequency, and therefore according to Media Center no channel, so therefore it doesn't display a guide for it. It's also why you can't just hit the channel number and tune to it.

These are identical symptoms to what happened with MCE2005 when we first got Rollup 2, and why just a few days later MS fixed it with a "Rollup for Rollup 2". Problem is, this time the issue isn't happening to everyone as consistently as then, so finding the root cause is taking MS time.

The Microsoft Media Center team are WELL AWARE of this issue, have test binaries in the field locally, and will hopefully have a fix for this soon.

Whilst I understand people are frustrated (I am!), pointing fingers at Ice for this problem isn't helping. Also be aware, this issue effects other guides as well, so moving away from Ice won't resolve this any faster.

Regards,
Shane.
#7
Windows Media Center / Re: Discovery Services Key
May 05, 2007, 09:56:43 AM
This hotfix has nothing to do with the losing channels issue.

This hotfix is to resolve the issue of Media Center losing the guide download link from the registry that points Media Center to the IceTV servers. By default, Media Center will just report no guide available in your region, but IceTV's installer turns that off and points Media Center to their server.

There was a bug that caused a background service in Vista Media enter to reset this link back to the default, which had the effect of stopping your guide from updating.

Microsoft are working on a fix for losing channels, but it will take more time.

Regards,
Shane.
#8
Windows Media Center / Re: Discovery Services Key
April 28, 2007, 10:19:12 AM
Here is the registry key you need to load - just download to your Vista Machine, run the update from the link above and then run this reg key - it will add the disableUpdateDiscSvc to the registry (only for 32bit Vista).

Regards,
Shane.
#9
Hi everyone,

Thought I'd update this here as well... I posted to Jessica Zahn from MS Redmond in her "Ask Jessica" forums over at The Green Button.

Her response is as follows:

"Do you know who in Redmond the Aussies are talking to?

It does sound to me like our background scanning could be causing a problem by dis-associating channels from guide data when we scan information about the channels. I can follow up with whoever here is already working on this - is it possible for you to ask who it is on my team? (I'm guessing my team...if it's not, that would be even weirder.)"

I've updated her with info on who we've contacted so far, and I'll keep this thread updated as things progress.

Regards,
Shane.

#10
Patrick,

Have you gone in to scan for channels in MCE, stopped after it finds one (minimum) and then chose to Delete All?

If not - try that, and then reset to defaults in MCE, then run the IceGuide4MCE app that comes with PIMP again.

Regards,
Shane.
#11
Yes - 2.0.0.10 is the version :)

Regards,
Shane.
#12
Seems to be working fine - also a fix you missed: changed minimum check interval from 10mins to 15mins to match new IceTV server limits.

Regards,
Shane.
#13
IceTV EPG Content / Daylight Savings
March 25, 2007, 08:38:23 AM
Well... I woke up this morning with trepidation, knowing that the last couple of years of daylight savings hadn't gone well with my IceGuide in Media Center (even my wife said - so the guides going to be wrong for most of the day again?).

All I can say is - Congratulations guys... you've finally fixed it and my guide rolled over perfectly with the time change.

Thanks,
Shane.
#14
Indeed - my padding has ceased working now since the 2.06.00 update, and my wife is beginning to question her faith in Media Center to record her shows... which is bad news for me :(

Any update would be appreciated.

Regards,
Shane.
#15
Nope no browser - MS don't plan on one at the moment either.

I've sent Larry Hryb (Major Nelson from Xbox Team at Microsoft) and email about it... so will see if anything ever eventuates.

Regards,
Shane.