Messages

Do I need to do a hard reset and start from fresh?

If you don't have any recordings, a hard reset might be worth a try.
A hard reset will wipe them. If you don't care the go ahead.

If you do have recordings you want to keep, you could try copying them off onto another computer (provided you have space.
I find that a computer on the same network will show ICEBOX in the Network folder. 
Open it and navigate to the recordings folder and copy the contents to somewhere that has enough space (if you have space).

When the Icebox gets to the Login point, copy them back and log back in.   

Note: I haven't tried this, so there may be issues.  It may be that you may need to follow with a soft reset the recapture the recordings.

Good Luck.

If you do this, then you must get the '.backups' folder from the "Recordings" share as well, and ensure that they are copied back onto the IceBox before completing the IceTV setup wizard.

I made this diagram about a year ago.  It attempts to explain the various places that padding can be added and their related priorities.
https://forum.icetv.com.au/iceforum/index.php?topic=7572.0

Some slight changes are that there is no IceTV DVR profile anymore, we just use the default profile after changing it's profile to matroska.

I would add, this is for now, however the settings will all be synched together at some point.

It looks like my IceBox EPG is still showing program times one hour later than they should be. It's possible that a timer rule issue posted at https://forum.icetv.com.au/iceforum/index.php?topic=7932.0 is related.

There may be some clues as to what's happening in what is posted at https://tvheadend.org/d/5914-wrong-time-in-epg/3. Playing around with the EIT offset setting in Network config in the Web UI doesn't have any effect that I can see, as reported in this post, which also suggested no change in behaviour when running new network scan.

Is it all channels? or just some channels?

Did a bit of investigating and found one file back on 25 Mar which had been processed by Comskip

################################################################
Generated using donator Comskip 0.82.009
Time at start of run:
Tue Mar 26 00:11:43 2024
################################################################
Mpeg:    /storage/recordings/Whitstable Pearl/Whitstable Pearl-9Gem HD2024-03-2511-40.mkv
Exe    comskip.exe
Logo:    /storage/recordings/Whitstable Pearl/Whitstable Pearl-9Gem HD2024-03-2511-40.logo.txt
Ini:    /storage/.kodi/userdata/addon_data/service.tvheadendicetv/comskip/comskip.ini


Looked in latest Addons log and found the following (and this program has no Comskip data)

2024-04-01 12:10:00.127 [  INFO] spawn: Sending: {'type': 'action', 'content': 'RunScript(service.icetv,register_commskip,"/storage/recordings/The Chelsea Detective/The Chelsea Detective-9Gem HD2024-04-0109-40.mkv")'}

Is this not working due to a typo commskip  rather than comskip as the exe is titled.

No, that command looks correct.

I have opened a ticket for you so we can grab your log file to try and find out what is going on.

Does this happen every time that you swap the IceBox?

Hi Daniel,

Yes, it does. This is the same connection I was using for my old Wiz up until a week or so ago. The only thing that has changed is the HDMI cable which I swapped out with the cable that came with the Icebox. Perhaps that is the problem and it somehow drops out for some reason. I shall play around and swap around some cables sometime tomorrow.

Cheers,
John

It's definitely worth trying a different cable, also if you have a 4K TV have you tried changing the Resolution back to 1080p as this will give a smoother experience and might help with this issue as well.

The ongoing issue with gaps in the EPG persists, particularly noticeable in my case with the Prime network, is probably being addressed, but doesn't appear to be fully fixed yet.

Today, with EPG unpopulated for many channels for Tuesday 9 April from midnight Monday 8 April was fixed by a reboot, but the EPG, at least on one channel, is one hour out.

I saw this as well on a Beyonwiz T2, but the issue was resolved by tuning to one of the affected channels, forcing an EPG update that fixed the time discrepancy.

Encouraged by this I went back to the IceBox, tuned to one of the affected channels, waited 5 minutes, then re-checked the EPG. It was still one hour out.

A repeated reboot of IceBox did not resolve the issue.

So with IceBox, a timer set for a program on one of the affected channels has not fired, because the timer shown on the IceBox web TV Guide page is one hour earlier than the time slot for the program registered in the IceBox EPG.

The one hour out could also be a symptom of daylight savings, there could be some weirdness until Sunday for the days after Sunday, but scheduled recordings will happen correctly as the guide data is updated.

Lastly, I'm still having this issue where when I turn off my TV (Hisense) leave the Icebox turned on, and go back later to view more TV, the connection between them is lost and I have to reboot the Icebox to reconnect. It has still picked up my recordings, but I have just lost the connection.

I have looked through the settings on both, and as far as I can tell everything is set as it should be. I don't lose this connection with Fox etc when I turn the TV off.

Does this happen every time that you swap the IceBox?

It sounds like for some reason the HDMI connection is not being re-established when you switch to the input that the IceBox is connected to. I have seen this once or twice now with my test units (more so when using a HDMI switch in the middle). If you swap off the input and then back to the IceBox input it should just show up.

I have had a look through this one, and it looks like there was a bug that was causing commercial detection to still trigger when it was disabled. This was also causing existing commercial detection files to not be removed (so for older recordings ads were still being skipped during playback)

An update is going out this afternoon that will fix this, so the post processor command can be left as is.

Ok, so I have a question for everyone.

Is it really important to you have "LCN's" available? Especially as they are not used for channel changing or really anything apart from channel ordering (if you go through additional hoops). Channel ordering can also be achieved by simply sorting by name as well.

Especially as LCN's are not part of the actual DVB spec and are just added on for Australia and sent as additional data, which is why they are a bit hit or miss as to whether they get found or not.

Multiple transmitters are something we need to address however.

Where I am I am fortunate that I only get one "duplicate" mux for C31 (channel 44); but in my case they are both correctly identified.

I found that I could get duplicate services/channels when the scan file contained two muxes that technically had different frequencies, but the frequencies were close enough together for the adapter to be able to successfully tune to both muxes.

If I recall correctly, on a vanilla TVH, if I selected 'Australia/Sydney' I got only one, but if I selected 'Australia/General' (or similar), I ended up with duplicates.

This was because the normal (included in the base tvheadend install) scanning file for "Australia/General" has two versions for each mux, one at '.5' and one at '.625' as Ian mentioned. In the IceBox we have a custom mux list for scanning within TVHeadEnd that only has the entries at '.5' as after checking it looks like all of Australia uses that format.

Hi

My icetv is 11.03 but have done several reboots yet no 11.06 install has happened.

I even did a soft reset still no update.

Any thoughts on how to get the update?

Thanks Ron

Hi Ron,

I can copy in here the email we sent to people without 1.11.3, and it's the manual firmware upgrade instructions:

The updated firmware is available for download from https://releases.icetv.com.au/generic/IceBox-Generic.x86_64-1.11.6.img.gz

To update the firmware on the IceBox, download the update file, then get the IP address of the IceBox by going into the settings (the cog icon on the main screen), then going across and selecting "System Information". On "Summary" tab write down the "IP address" (this will be referred to as IP_ADDRESS for the rest of this guide)

Then choose the steps for you depending if you are using a Windows PC or a Mac:

For a Windows PC:
1. Open the Run box by pressing the Windows and "R" keys together on the keyboard
2. In the Run box that comes up type in "\\IP_ADDRESS" (without the quotes, and put in the actual ip address that you wrote down above, for example "\\192.168.0.89"), then click on OK
3. If it comes up asking for a username and password then put in a username of just 'guest' and don't put anything in the password field.
4. On the list of folders that comes up go into the "Update" folder.
5. Copy the file you downloaded above with the filename of "IceBox-Generic.x86_64-1.11.6.img.gz" to this "Update" folder and wait until the you are sure the file has finished copying.

For a Mac:
1. Full details on this process is available on the Apple website at https://support.apple.com/lt-lt/guide/mac-help/mchlp1140/mac
2. In the finder under the "Go" menu select "Connect to Server"
3. In the "Server Address" field type in "smb://ip_address" (for example "smb://192.168.0.89")
4. Click connect
5. Select to connect at "Guest"
6. Select the "Update" share as the one to connect to
7. When the folder opens copy the file you downloaded above with the filename of "IceBox-Generic.x86_64-1.11.6.img.gz" to this "Update" folder and wait until the you are sure the file has finished copying.

Once the update file is in the correct location, the rest of the process is on the IceBox itself.

Press the power button on the remote control and a menu will come up for "Power Options", go down to "Reboot" and press the "OK" button on the remote control.

The IceBox will reboot twice, after the first reboot you will see some text on the screen as the update is applied, then it will reboot again into the new IceBox firmware. You will know the process is complete once the normal IceBox home screen is shown.

The first time the new firmware loads a migration of your settings will occur, this will include a re-scan of channels, this is all automatic and you will be updated on the progress through it. Once the migration is complete your IceBox will reboot one last time.

Hi Ian,

The option to show 'backend channel numbers' is still there, it's in "Settings" under "PVR & Live TV" and then under "Channels" on the side. The option is "Use channel numbers from backend".

You will need to have your settings set to "Advanced" to see the option (this can be changed in the bottom left hand corner of this page).

Hi Daniel,
I am using Windows 10 Enterprise.

I tried DMC's method and everything looks to be working perfectly.

Many thanks
Phil

Yes, that explains it, Windows 10 Enterprise had it's default changed. That one is one Microsoft, if you want to connect to the IceBox there are options to set a password on the IceBox under "LibreELEC" and then under "Services", under the "Samba" settings.

As an update, putting the file into '/storage/.update' will absolutely work, but as has been said the option to enable hidden files and folders must be enabled first (and for this you will need to have the settings level set to 'Expert' to see that setting).

In terms of unauthenticated guest network access I can see at some point that Windows 10 Enterprise and Education were changed to default to have that setting set to disallow, but Home and Pro should still allow it without issues.