IceTV Forum

IceTV General => Announcements => Topic started by: lukem on April 15, 2013, 11:22:31 AM

Title: Customer Support Role (part-time)
Post by: lukem on April 15, 2013, 11:22:31 AM
Hi!

We're looking for a part-time Customer Support Engineer to join our team here in Sydney.

The role requires approximately 20-30 hours per week, with a 50% split between level 1 and level 2 support. Level 1 hours - Sun 12-6pm and Mon 12-8, level 2 hours - we're flexible!. The role would suit a tech savvy individual with good troubleshooting skills, patience and ability to communicate clearly with end-users. You would be providing phone and email support for all of our products (see our online store) and required to uphold our high customer service standard.

Please P.M. if interested.

Luke