Author Topic: Sydney Weekender on Saturday Not Listed in IceTV  (Read 983 times)

Offline WhiteBox

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Sydney Weekender on Saturday Not Listed in IceTV
« on: March 15, 2013, 10:30:18 PM »
Looking at the Yahoo 7 TV guide Sydney Weekender is listed at 5:30pm.
On IceTV it is not there, and there is another program in it's place.
Anyone know why it is missing?

Madeleine IceGuide

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Re: Sydney Weekender on Saturday Not Listed in IceTV
« Reply #1 on: March 16, 2013, 09:20:47 AM »
I can see Sydney Weekender in our guide for Sydney at 5.30pm and it has been scheduled all week.

Can you tell me what device you are using to look at the guide?

Offline WhiteBox

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Re: Sydney Weekender on Saturday Not Listed in IceTV
« Reply #2 on: March 16, 2013, 11:11:08 PM »
Hi,

My set top box is a Beyonwiz..

Offline Dave at IceTV

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Re: Sydney Weekender on Saturday Not Listed in IceTV
« Reply #3 on: March 19, 2013, 12:05:53 PM »
Hi Whitebox,

Without more information like the region and time-zone selected in your IceTV account and your location it's almost impossible to help.

Even better yet contact support with your IceTV username and we can have a look at your account to check that you have the correct channel numbers enabled.

See "My Guide data is corrupted or missing from some channels" here:
http://support.icetv.com.au/entries/20153628-My-Guide-data-is-corrupted-or-missing-from-some-channels

Clearing the Beyonwiz guide cache often helps for corrupted guide data:
http://support.icetv.com.au/entries/20152757-How-do-I-clear-out-the-cached-guide-and-force-an-update

cheers

Dave
Customer Service


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