Author Topic: No valid service mapping, apparently  (Read 722 times)

Offline Andrew Smith

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No valid service mapping, apparently
« on: June 22, 2017, 08:24:16 PM »
Just received the following via email for some regular weekly recordings that normally 'just happen'.

Show Name: Four Corners
Channel: ABC NEWS
Time: 2017-Jun-24 20:00:00
Duration: 45
Device Label: Beyonwiz T4
Device Type: Beyonwiz T4
Message from recorder: No valid service mapping for channel_id 2466
Last Updated: 2017-06-22 17:14:32

Show Name: Doctor Who
Channel: ABC HD
Time: 2017-Jun-25 19:40:00
Duration: 50
Device Label: Beyonwiz T4
Device Type: Beyonwiz T4
Message from recorder: No valid service mapping for channel_id 2689
Last Updated: 2017-06-22 17:29:31

I'm running a Beyonwiz T4 in Brisbane.  An internal software issue at IceTV?

All the best.

Andrew Smith


Offline Daniel Hall at IceTV

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Re: No valid service mapping, apparently
« Reply #1 on: June 23, 2017, 11:58:13 AM »
Hi Andrew,

Yes, we have a slight hiccup with some server upgrades yesterday, these were resolved in the early evening with all recordings being re-scheduled without issues.
Regards,

Daniel.
CTO.

Offline Andrew Smith

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Re: No valid service mapping, apparently
« Reply #2 on: June 23, 2017, 12:46:59 PM »
Hi Daniel,

Thanks for the reply re the server hiccup. 

Always refreshing to have a straight answer rather than something in the language of "we regret any inconvenience etc" corporate cover-butt speech.  Much appreciated.

Andrew


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