Author Topic: Castle 18th October 10.30  (Read 866 times)

Offline csutak40

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Castle 18th October 10.30
« on: October 17, 2015, 09:34:27 AM »
I wasn't going to mention  it, but as someone else did...  The second episode for Castle is a repeat, but not marked as such
Cheers,
Judy
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Offline John

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Re: Castle 18th October 10.30
« Reply #1 on: October 17, 2015, 02:40:06 PM »
Hi, I can't find anywhere in the database where it has been shown before, any idea when it was on before?

Thanks

jmac

Offline csutak40

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Re: Castle 18th October 10.30
« Reply #2 on: October 17, 2015, 06:12:07 PM »
Hi, I can't find anywhere in the database where it has been shown before, any idea when it was on before?

Thanks

jmac

That is an episode from Season 4, XX  (at 9.30) is season 8  http://epguides.com/Castle/
« Last Edit: October 17, 2015, 06:13:39 PM by csutak40 »

Offline John

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Re: Castle 18th October 10.30
« Reply #3 on: October 18, 2015, 03:46:18 AM »
Thanks csutak40 I have added the Repeat flag.

jmac

Offline csutak40

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Re: Castle 18th October 10.30
« Reply #4 on: October 30, 2015, 05:56:31 PM »
We  have the same situation this week.  This is the way Castle has been shown for a long time, the second ep is usually a repeat

This week it is What Lies Beneath/Kick The Ballistics   The Ballistics was Season 4 Episode 4

I have to be honest, I understand about teething problems and kept quiet, but it is now getting a bit old.  If I have to double check all the scheduled timers, then why do I need IceTV?

Offline John

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Re: Castle 18th October 10.30
« Reply #5 on: October 30, 2015, 06:18:39 PM »
Hi csutak40  I have added the "R" flag, unfortunately we are trying to train up some new people and the base we are working from shows it as a new show. Hopefully it will not cause you too much inconvenience and it is very helpful to have you alerting us. Hopefully the Ice system will prove its worth as we get everyone back up to speed.

jmac

Offline Paul55

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Re: Castle 18th October 10.30
« Reply #6 on: October 30, 2015, 06:31:38 PM »
I imagine there must be a steep learning curve for the new managers of the EPG. I expect that exposure will help as they learn the patterns and behaviours of the networks - requiring less examination and more simple checking of events they expect.
The corporate/specialist knowledge lost with the staff who didn't return would have been significant and earned over an extended period - this happens with all organisations that lose a lot of experienced staff in one hit.
I think we will have to show some patience in the short term as the knowledge base grows and is shared among the new staff. Best we can do now is keep pointing out discrepancies for the benefit of us all. Remember, we aren't paying for the service yet (awaits howls of righteous indignation regarding lost subs ::) ::) )

Offline IanL-S

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Re: Castle 18th October 10.30
« Reply #7 on: October 30, 2015, 06:53:24 PM »
I imagine there must be a steep learning curve for the new managers of the EPG. I expect that exposure will help as they learn the patterns and behaviours of the networks - requiring less examination and more simple checking of events they expect.
The corporate/specialist knowledge lost with the staff who didn't return would have been significant and earned over an extended period - this happens with all organisations that lose a lot of experienced staff in one hit.
I think we will have to show some patience in the short term as the knowledge base grows and is shared among the new staff. Best we can do now is keep pointing out discrepancies for the benefit of us all. Remember, we aren't paying for the service yet (awaits howls of righteous indignation regarding lost subs ::) ::) )

I share your sentiments. We still do not have to pay for another 14 days. By then things should be humming along with the accustomed smoothness.

Ian
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Offline John

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Re: Castle 18th October 10.30
« Reply #8 on: October 30, 2015, 07:25:30 PM »
Hi Guys  we are trying our best to get these correct but sometimes despite best endeavours we mess it up. As you say we will improve (I hope quickly) but thank for your support. I know it is a pain when they are wrong but it is a great help when you let us know.

Thanks again

jmac


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