Author Topic: 7 Perth Tonight  (Read 2969 times)

Offline Dave at IceTV

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Re: 7 Perth Tonight
« Reply #15 on: November 09, 2016, 01:23:26 PM »
Thanks Tiphanee, but why wasn't the 7Perth problem addressed?

We have cleared the cache in our system and restarted it to fix the current issue and from our logs it all looks good now. We also set it so that all shows in the guide will be re-downloaded by all customer's devices so those affected recorders should all come good within an hour or so. You may still see some double ups of episodes in the guide for the next 7 days but they won't affect your schedules or prevent your shows from recording.

We will investigate the cause as soon as possible to prevent it happening again.
cheers

Dave
Customer Service

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