Author Topic: Padding not being added  (Read 250 times)

Offline Greg_w_h

  • Newbie
  • *
  • Posts: 2
    • View Profile
Padding not being added
« on: January 21, 2017, 11:50:47 AM »
I have been thinking my Humax hdr3000t had a problem. No matter what I did, I couldnt get padding added to start or end of recordings. So, today, I did a complete reset and reformat in case that might help but no it didnt. After working out that padding just wasnt working any longer, I looked on internet to find that in 2012, this was a reported problem between Humax and IceTV, that padding wasnt being added and they were looking into it.

When will this be fixed? Basically, for the moment it is useless using my recorder as anything other than a reminder to watch shows on catch up. So why buy a recorder at ALL when you can have catch up. If no recorder, why buy Ice TV TV guide when you can have them free anyway?

I doubt it will be fixed because it is still here 3 years later. If it isnt fixed Ice TV and Humax are looking like items not needed any longer. Not good for business.

So Ice TV, any idea if you will fix this at all?

Offline Dave at IceTV

  • IceTV Staff
  • Guru
  • *****
  • Posts: 1221
    • View Profile
    • IceTV Knowledgebase Articles
Re: Padding not being added
« Reply #1 on: January 21, 2017, 01:23:11 PM »
Hi Greg,

Are you sure that you have a HDR-3000T and not one of the older HDR-7500T or HDR-7510T models?

In 2012 the first HD Humax PVR sold in Australia, the HDR-7500T, had a bug in its original software that could cause the padding to not be applied. The next software update that Humax released (a few months later) fixed that bug and it has never been since. i.e. It was fixed in 2012.
  • The HDR-7500T had a padding bug for 3 or 4 months in 2012 until the next software update was released.
  • The HDR-7510T which came out a year later (and was Harvey Norman's version of the HDR-7500T) also started life with the padding bug until the next software update was released.
  • The much later HMS-1000T 4tune never had the padding bug.
  • The latest Humax PVR, the HDR-3000T 2tune has never had the padding bug.
Whichever model you have make sure it has the latest software installed.

There are situations where the older models cannot include the padding.
  • The HDR-7500T, HDR-7510T and HMS-1000T 4tune will drop the padding if there are 2 back to back recordings on the same channel as the padding would conflict with both recordings.
  • The HDR-7500T, HDR-7510T and HMS-1000T 4tune will drop the padding on 1 or 2 recordings if both tuners will be in use and the padding would overlap another recording.

The newer HDR-3000T 2tune is a lot more flexible (can record 2 shows per tuner from the same TV network) and missing padding is a lot less likely, compared to the older models.
cheers

Dave
Customer Service

Offline Flubster

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: Padding not being added
« Reply #2 on: February 09, 2017, 12:19:37 AM »
I'm having the same issue with the HDR-3000T that I only received last week.  None of my recordings are going for any longer than 60 mins.  I have it set for 5 mins pre padding and have pushed the post out to 60 mins with no luck. It's very frustrating.

Offline Dave at IceTV

  • IceTV Staff
  • Guru
  • *****
  • Posts: 1221
    • View Profile
    • IceTV Knowledgebase Articles
Re: Padding not being added
« Reply #3 on: February 09, 2017, 12:15:53 PM »
Hi Flubster,

The Humax HDR-3000T handles padding differently to the older Humax PVRs. If you change the padding settings on a HDR-3000T those new padding amounts are only added to new schedules set after you changed the padding. So if the PVR has 5 days of schedules already set when padding was off your changes to the padding won't affect them. It will only affect new schedules as they get set.


Offline Flubster

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: Padding not being added
« Reply #4 on: February 09, 2017, 10:54:34 PM »
Thanks for the information Dave.  Would resending the recordings reset the schedule?

Offline MD

  • Full Member
  • ***
  • Posts: 43
  • TV TV Australia MD
    • View Profile
Re: Padding not being added
« Reply #5 on: February 09, 2017, 10:57:28 PM »
Dave's probably well asleep at this time but I'm checking things out!! My advice would be that there is nothing to be risked by doing it and i suspect it may.  If not nothing lost and deletion and (tediously) re-scheduling would probably work.

Offline Dave at IceTV

  • IceTV Staff
  • Guru
  • *****
  • Posts: 1221
    • View Profile
    • IceTV Knowledgebase Articles
Re: Padding not being added
« Reply #6 on: February 10, 2017, 03:34:42 PM »
Thanks for the information Dave.  Would resending the recordings reset the schedule?

I am not certain if resending all recordings will update the schedules and their padding or not. As MD suggested it wouldn't hurt to try it, though you would need to wait for one of those schedules to record to see if it worked.

Cancelling this weeks series then rescheduling those series would definitely do it. Just make sure you cancel the series from the IceTV website or phone app, then wait until the schedules have vanished off the Humax before recreating the series.

You would only need to "cancel the series, wait for PVR to update, then recreate the series" for shows that are already scheduled on the Humax for this week.

In the meantime I'm going to run some tests to document this PVRs exact behaviour to various interactions.
« Last Edit: February 10, 2017, 10:34:06 PM by Dave at IceTV »


Share via facebook Share via twitter

xx
New Recordings Added in My Interactive - Not Added By Me....

Started by crispin

13 Replies
3073 Views
Last post October 14, 2010, 01:04:09 PM
by prl
xx
Unchecked Channels Added to Guide & IceTV Interactive Crashing

Started by xazos79

0 Replies
1071 Views
Last post December 06, 2012, 11:38:53 AM
by xazos79
xx
Missed and added recordings

Started by Carljh

3 Replies
504 Views
Last post April 10, 2016, 09:16:47 PM
by Carljh
xx
More info added to help with series recordings and keywords

Started by Russell at IceTV

4 Replies
1871 Views
Last post August 25, 2009, 09:49:22 AM
by Russell at IceTV