I wonder if waiting and hoping for an update... whether I should see if I can return it
Good luck on both fronts, we have waited 3 months for an update thus far, I just today decided to try the second option and I am awaiting a response from ICETV before I seek advice from the ACCC.. (The 'responses' from Humax were just the last straw for me)..
The ACCC is pretty clear on their site..
"You are only entitled to a refund or replacement if the problem is major or cannot be fixed. If the problem is not major and can be fixed within a reasonable time, the store can choose to refund, repair or replace the product."
Well I consider it a major problem if a recorder fails consistently to record shows completely (as padding, an advertised feature to ensure this does not work).. But even if it is not a major problem, I believe they have failed to fix it in a reasonable time frame, though really what is reasonable?