Author Topic: 7500T crashing like crazy  (Read 2977 times)

Offline 359

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7500T crashing like crazy
« on: June 23, 2014, 07:47:51 AM »
Hi all.  I am having major issues with my 7500T, lock ups and reboots.  Unable to use really.  Just before buying something new, I'd like to reload the firmware but I cant get onto humax support to get a fresh firmware download, some weird 'no db' error on their site?

Can anyone send or link to firmware 1.08.09 please?  This has been mentioned around these parts as a safe option.

Currently it is on 1.08.22 and a7.54

Thanks for any help :)
« Last Edit: June 23, 2014, 07:50:12 AM by 359 »

Offline 359

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Re: 7500T crashing like crazy
« Reply #1 on: June 23, 2014, 09:16:14 PM »
Well, tried a copy of 1.08.09, didn't help after all.  Guess it will be a call to humax hq tomorrow for repair.

Wonder if it will be worth to fix.. cheers

Offline swamprat96

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Re: 7500T crashing like crazy
« Reply #2 on: June 23, 2014, 09:42:59 PM »
Factory reset it yet? Also if using wifi pull out the dongle and see if it settles. Ah one more thing.  How many tracks/files on the hdd? Too many files will make it reset all the time.  Eg i put  2000 music tracks on and had the same issue.
I'd be formatting the disk too if none of these work before sending it back

Offline 359

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Re: 7500T crashing like crazy
« Reply #3 on: June 29, 2014, 05:36:12 AM »
Thanks, tried these suggestions, also tried on component outputs and another tv with another hdmi lead.  No go.  After 5 mins, it locks up, no response to remote.  Checked fan is clear, no dust so hope no overheating. 

Before I do anything else, will call Humax.  The unit is 2 years and 29 days since purchase so question is, will they be heroes and honour the 2 year cover or play hard ball and charge?!  Fingers crossed!

Offline swamprat96

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Re: 7500T crashing like crazy
« Reply #4 on: June 29, 2014, 07:48:46 AM »
That is bad luck.  I'd be surprised if they did not come to the party as consumer laws enforce a reasonable expectation of lifetime.
That been said it made me think what I'd do if my unit which is a similar age died. The Humax has failed in so many areas for me that I hate to say it but I'd probably go the fetch deal with Optus. The only reason I keep the Humax is the pause live TV the guide and recording live TV.  And there's not much to record anymore. 

Offline 359

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Re: 7500T crashing like crazy
« Reply #5 on: July 14, 2014, 09:04:11 PM »
Well, Humax offered to replace hdd for cost. That was still $170 so said no and thanks. So took apart now warranty is no good. While poking about, got huge shock from a component, see attached. Not sure, might replace it if able to source

Offline swamprat96

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Re: 7500T crashing like crazy
« Reply #6 on: July 14, 2014, 09:54:07 PM »
That looks like an amplifier and unlikely the issue.  I'd be checking the fans in the unit.  If they are OK I would suspect the cpu is cooked or the hard drive.

Offline IanL-S

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Re: 7500T crashing like crazy
« Reply #7 on: July 16, 2014, 05:14:00 PM »
Spontaneous rebooting could be caused by a PC running PowerDVD which can cause some DLNA devices to go into a rebooting loop. It does this the Topfield TRF-2400/2460 but not, as far as I can work out, the TF-T6000. All you need to do is disable any PowerDVD related services.

Ian
IceTV: 2xTRF-2400 + 2xTF7100HDPVRt + SKIPPA + T2 + U4
No IceTV: a few Toppys
Synology NAS
Check out the oztoppy wiki and Topfield Aus Forum for Toppy help


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