Author Topic: icetv server down?  (Read 2143 times)

Offline kay67kay

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icetv server down?
« on: September 01, 2013, 10:05:52 PM »
i'm trying to use my icetv guide on the tv, but it won't let me on. I keep getting a message that says "Cannot confirm the account because of the current network condition of the icetv server. Please try later". it means that I can't send any programs from my computer to the humax. is there an outage somewhere?

lukem

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Re: icetv server down?
« Reply #1 on: September 02, 2013, 08:00:26 AM »
Hi Kay,

There has been no outage on our end.

Could you please PM your IceTV account details and I'll ask one of our friendly support engineers to assist you.

Best Regards,
Luke

Offline kay67kay

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Re: icetv server down?
« Reply #2 on: September 02, 2013, 11:55:08 AM »
thanks luke. I tried it again this morning and it worked first shot.


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