Author Topic: "Contact Us" page link broken on IceTV website  (Read 3285 times)

Offline wtomas

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"Contact Us" page link broken on IceTV website
« on: February 25, 2009, 04:22:57 AM »
Hiya,  unfortunately, the "contact us" link is broken on the IceTV web site, and I can't see any phone numbers for contact.

I unfortumately screwed up my email address when I subscribed to the service, and can't get the verification email to DL the epg.  I am not sure that this is the correct forum to get this sorted out, but as I can't get onto IceTV direct, I was hoping this may be a way around it.

If there are any suggestions, I would greatly appreciate some help.

Cheers

Offline Russell at IceTV

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Re: "Contact Us" page link broken on IceTV website
« Reply #1 on: February 25, 2009, 04:26:30 AM »
Hi, sorry about that, there's a problem at the moment with some of the links when you're using https.  Try this link:

http://www.icetv.com.au/contactus

Russell

Offline wtomas

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Re: "Contact Us" page link broken on IceTV website
« Reply #2 on: February 25, 2009, 04:39:27 AM »
Cool, thanks for that - It worked (at least the link did).  Are you from Ice?  Do you know what the process is for getting the email re-sent.  I have directed an email to "Sales" to request that it be re-sent.  Is there anything else I should do?  - Cheers

Offline Russell at IceTV

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Re: "Contact Us" page link broken on IceTV website
« Reply #3 on: February 25, 2009, 04:49:55 AM »
Yes, I work at IceTV -- I guess we all need to change our usernames so people know.

I sent your User ID and password to you just now.  If you need an actual copy of the order invoice, I'm sure the sales guys can do that for you when they come in later.  Your email to sales has been received and it's in the system, so they'll definitely see it.

Thanks,
Russell

Offline wtomas

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Re: "Contact Us" page link broken on IceTV website
« Reply #4 on: February 25, 2009, 05:56:21 AM »
Thanks Russell,  I'll wait for the DL link from sales.  I appreciate the speedy response.

Cheers

WT


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