Author Topic: Account expired!!!!!  (Read 1765 times)

Offline freewuns

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Account expired!!!!!
« on: November 15, 2015, 09:28:25 PM »
Hi,

Anyone else found their account expired when they still had time left on subscription? My EPG load wasn't happening so I went into my ICE TV acct and it said the account had expired 5 days ago. This explains the no loading of data!

After searching email archives I just found my receipt for 4yrs renewal dated 19 May 2014!!!!

I just had to spend $7.99 to get a month until they sort it out. My entire 8 years of order history is also gone when it was there a few months ago!

Offline Paul55

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Re: Account expired!!!!!
« Reply #1 on: November 15, 2015, 10:59:01 PM »
You should have received emails regarding this about a month ago.

Offline freewuns

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Re: Account expired!!!!!
« Reply #2 on: November 16, 2015, 08:08:54 AM »
Yeah probably, but given the subscription isn't due to expire until May 2018 I shouldn't be getting an expiration notice until April 2018!

Also, why would all my order history for the last 8 to 10 years be suddenly missing when they were there a few months back?

Offline gibster

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Re: Account expired!!!!!
« Reply #3 on: November 16, 2015, 08:13:18 AM »
Yeah probably, but given the subscription isn't due to expire until May 2018 I shouldn't be getting an expiration notice until April 2018!

Also, why would all my order history for the last 8 to 10 years be suddenly missing when they were there a few months back?

This is a new IceTV. The old one went bust because of Skippa's and their manufacturer. Check the other threads. Specifically this link.

http://forum.icetv.com.au/iceforum/general-discussions/1/icetv-resurrected/4654/

Wonder how many other people are just figuring this out. Feel for them.

gib
Toppy TRF2400, Win7 WMC-PC, (and I'd hoped to have a Skippa listed here).

Offline freewuns

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Re: Account expired!!!!!
« Reply #4 on: November 16, 2015, 08:22:52 AM »
Oh well off to my credit card provider to get my balance of money back! No email warning to me whatsoever. No wonder they were having specials on multi year subscriptions....wankers!


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