Author Topic: ICETV epg update EYETV (server returned error)  (Read 32859 times)

Offline shane1982

  • Newbie
  • *
  • Posts: 3
    • View Profile
ICETV epg update EYETV (server returned error)
« on: January 31, 2007, 07:06:08 PM »
Hi,

I'm running EyeTV 2.3.3 (2467). TwinhanDTV Alpha Mac. OSX Tiger 10.4.8. I have an icetv subscription that is valid until 10/10/2007. I have setup my icetv account information in the eyetv preferences. it identifys the account as it gives me the "this account is active until 10/10/07" information. But this is where the problem starts...

in the same preference window for the program guide.. it says update failed (server returned error) ?!?!?

The account information is obviously correct.. im running the latest version of eyetv as far as i know. Any ideas will be appreciated, as i have attempted to contact icetv themselves (both through phone leaving a message for call back, and email) with no success or response from them.

If you require anymore information let me know..  btw.. the icetv widget does work but is not useful for recording shows etc..

Offline Marc

  • Guru
  • *****
  • Posts: 451
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #1 on: February 01, 2007, 05:09:09 AM »
Sounds like a problem on our side. Can you please click "update now" again?

I think the issue that may have caused this could be fixed now.

Offline shane1982

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #2 on: February 01, 2007, 08:16:17 AM »
still not working...

Offline Daniel Hall at IceTV

  • Administrator
  • Guru
  • *****
  • Posts: 1216
    • View Profile
    • IceTV
Re: ICETV epg update EYETV (server returned error)
« Reply #3 on: February 01, 2007, 10:04:03 AM »
This sounds like you may not have a device setup under the PIMP section of the IceTV website.

More information on this can be found in our FAQ section, a direct link to the relevant one is http://www.icetv.com.au/support.php?faq_id=48.
Regards,

Daniel.
CTO.

Offline shane1982

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #4 on: February 01, 2007, 07:17:13 PM »
Thankyou!. I added the device to PIMP as per your instructions. (i thought i had done this as it was already there.. ) didnt realize you had to actually click add then it would make a ID:0 thing.

thanks alot for your help.

Offline satch

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #5 on: March 24, 2007, 05:26:41 PM »
I am also getting this problem also it just started happenning 2 days ago

Offline zootman

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #6 on: April 02, 2007, 07:41:24 PM »
Hate to say "me too" - but me too ! All was working well, and I noticed the program guide wasnt updating itself. Tried it manually (via preferences) and I get the (server returned error) message. :-( Are there any suggestions I can try - I've tried to use a new account, reboot system etc - no go.

Cheers

Update - just tried manually again just then  - and it worked ! Fast work guys............ :-)
« Last Edit: April 02, 2007, 07:45:17 PM by zootman »

Offline zootman

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #7 on: April 12, 2007, 05:07:51 PM »
Hello,

I have just re-installed my mac (mac mini ppc 1.4 Ghz , 1GB ram) to take it back to 10.4.8 as I was getting a lot of hangs when it was on 10.4.9. I have done a complete clean re-install of 10.4 and taken it to 10.4.8 via combo update.

Re-installed eyetv to 2.33 and went to update the program guide - and I get the error that is the subject of this thread. It would be nice to know what the error is as well !

What could be causing this ? This is a freshh install so I am a little puzzled. Will try a manual update later to see if this clears, but if I cant update the program guide then my icetv subscription is not very useful !

Cheers

damspudmurf

  • Guest
Re: ICETV epg update EYETV (server returned error)
« Reply #8 on: April 12, 2007, 10:49:03 PM »
I'm having this issue too having just renewed my expired account. Guide updates fail as do the Remote Schedule checks despite the account being correct and a message displayed "This IceTV account is active until 7/7/07".

I've emailed support - but something is definitely awry here.

Offline zootman

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #9 on: April 13, 2007, 06:45:07 AM »
Hi - I fixed my problem by going into the PIMP options on the Icetv website, deleteing my device an re-adding it. Then the EPG guide updated just fine !

Cheers.

damspudmurf

  • Guest
Re: ICETV epg update EYETV (server returned error)
« Reply #10 on: April 14, 2007, 01:40:44 PM »
zootman: that fixed the loading of the guide, but when I click on "Check Now" under Remote Scheduling, I get the "Your IceTV Account Information is invalid" message - the account is fine at the top of the preference pane, and displays "This IceTV account is active until...".

I'm still actually waiting for a response from support on the issue...

Offline Daniel Hall at IceTV

  • Administrator
  • Guru
  • *****
  • Posts: 1216
    • View Profile
    • IceTV
Re: ICETV epg update EYETV (server returned error)
« Reply #11 on: April 20, 2007, 11:37:38 AM »
We have made some more changes on the server to stop this from happening, all should be good from now on.

Offline rtraill

  • Newbie
  • *
  • Posts: 9
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #12 on: May 02, 2007, 05:38:20 PM »
This is just to document that I too am having problems with EyeTV 2.4.  Daniel needed to reset the EyeTV to device 0 to get the guide to work but I am still getting the message "The IceTV account information is invalid" when I try and check for remote scheduling.

Daniel is at a bit of a loss as to what the problem is and I think it would help if those who are using remote scheduling (PIMP) report as to whether or not it is still working for them and what version of EyeTV they are using.  My issues seemed to start about the time up updated to 2.4 although I am not absolutely sure.  2.4 is otherwise much more stable than 2.3.3

Offline rtraill

  • Newbie
  • *
  • Posts: 9
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #13 on: June 20, 2007, 02:38:11 PM »
Problem solved with help from Danient (ICETV) and Elgato
Install EyeTV 2.33 (just open the DMG and drag the app to the applications folder), open up preferences, select your account, update TVguide, click check now in remote scheduling.  It should then work.
Reinstall 2.41 in the same way as 2.33 and everything should now work.

From the Elgato email:

 This sounds similar to an issue we saw in the states where there

> were some rare TitanTV EPG account problems in EyeTV 2.4.x. Do you

> see the same issue if you revert to EyeTV 2.3.3?

> http://downloads.elgato.com/downloads/eyetv233update.dmg

> For the TitanTV EPG error, there was a pref not being set in 2.4.1,

> and the workaround was to use the EPG account once in 2.3.3, then

> revert back to 2.4.1

Offline pointybeard

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: ICETV epg update EYETV (server returned error)
« Reply #14 on: July 10, 2007, 06:37:42 PM »
I am having the same problem, and a downgrade to 2.3.3 didn't help. It was working fine until about 2 days ago, so im not sure its specifically to do with 2.4. My subscription is valid until 1st Dec this year. Little frustrating.  :'(


Share via facebook Share via twitter

xx
Common setup pitfalls using IceTV with Plex

Started by Daniel Hall at IceTV on Plex

0 Replies
98 Views
Last post July 01, 2019, 05:33:55 PM
by Daniel Hall at IceTV
xx
Setup IceTV on Plex server on Qnap TS 251+ with HDHomerun Connect

Started by Iceplex on Plex

25 Replies
410 Views
Last post July 18, 2019, 11:01:01 PM
by bjg_3029
xx
Full IceTV Subscription vs Plex Subscription

Started by Peter_H on Plex

8 Replies
293 Views
Last post July 16, 2019, 02:45:11 PM
by Daniel Hall at IceTV
xx
WMC running in Windows 10 but IceTV not recording

Started by dataplex on Windows 8 Media Center

2 Replies
517 Views
Last post January 12, 2019, 07:05:54 PM
by dataplex