« T3? | IceTV doesn't list timer deletions before timer add/update »
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Author Topic: Login Failure  (Read 4720 times)

Offline srto2

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Login Failure
« on: April 23, 2017, 11:13:23 AM »
Good moaning,

My last successful fetch was at 1821 last night (22/4) and I'm getting the following error message:



The guide fetch from my android phone is working normally...

Any ideas people?

edit: Hmm.  The image didn't happen either but in short it's a login failure to 'api.icetv.com.au' port=80 : Read timed out
« Last Edit: April 23, 2017, 11:54:16 AM by srto2 »
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Highland Valley SA (Adelaide Tx)
Beyonwiz T4 & DP-P1
oppo DV-983H, Cambridge 551R, Pioneer PDP-508XDA

Offline grampus

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Re: Login Failure
« Reply #1 on: April 23, 2017, 11:28:15 AM »
I am also having a login failure and fetch epg on my
Beyonwiz T3
coincidently i have also just done an USB u/g to th latest f/w. released last night.

I have had one successful fetch since u/g at around 0930 this morning, after that no contact.
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BeyonWiz, T3

Offline srto2

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Re: Login Failure
« Reply #2 on: April 23, 2017, 11:40:00 AM »
I did the USB update this morning as well, at about 0930, but ICE didn't update at all after 1821 yesterday.  So the failure is unrelated to the update but very frustrating...
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Offline grampus

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Re: Login Failure
« Reply #3 on: April 23, 2017, 11:45:52 AM »
I did a manual fetch around 9:30.   which worked.
But nothing since. 
My fetch freq is set to 15 mins and has been working like that "forever"

I may regress back just for completeness.
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Offline srto2

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Re: Login Failure
« Reply #4 on: April 23, 2017, 11:50:47 AM »
That was my thinking initially until I checked the website and saw when my last update was...  I should have had updates all last night and this morning prior to the firmware install so I'm pretty sure that the problem is at the ICE end.  But if you have success I guess I'll do the same!
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Offline grampus

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Re: Login Failure
« Reply #5 on: April 23, 2017, 12:02:14 PM »
Quote from: srto2 on April 23, 2017, 11:50:47 AM
That was my thinking initially until I checked the website and saw when my last update was...  I should have had updates all last night and this morning prior to the firmware install so I'm pretty sure that the problem is at the ICE end.  But if you have success I guess I'll do the same!
As I said just for completeness.  Have ,just now done that using existing stored config, same result.
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Offline srto2

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Re: Login Failure
« Reply #6 on: April 23, 2017, 12:08:45 PM »
Quote from: grampus on April 23, 2017, 12:02:14 PM

As I said just for completeness.  Have ,just now done that using existing stored config, same result.

Thanks for that.  I guess we'll need to wait until someone's on deck at ICE... :)
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Offline grampus

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Re: Login Failure
« Reply #7 on: April 23, 2017, 12:17:19 PM »
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Offline srto2

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Re: Login Failure
« Reply #8 on: April 23, 2017, 12:26:52 PM »
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Offline prl

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Re: Login Failure
« Reply #9 on: April 23, 2017, 12:43:55 PM »
Quote from: grampus on April 23, 2017, 12:17:19 PM
Appears the server is down
see
http://www.beyonwiz.com.au/forum/viewtopic.php?f=55&t=11091&p=152050#p152049

The ping isn't necessarily indicative. Similarly for traceroute.

I was also having connection problems to the IceTV API servers yesterday.
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Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3 & T4 for testing

Offline prl

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Re: Login Failure
« Reply #10 on: April 23, 2017, 01:21:18 PM »
I've contacted IceTV support.
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Offline MD

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Re: Login Failure
« Reply #11 on: April 23, 2017, 02:11:36 PM »
Hi everyone, I've notified Dan
« Last Edit: April 23, 2017, 02:19:00 PM by MD »
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Offline Daniel Hall at IceTV

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Re: Login Failure
« Reply #12 on: April 23, 2017, 02:20:12 PM »
Checking it out now.
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Regards,

Daniel.
CTO.

Offline Daniel Hall at IceTV

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Re: Login Failure
« Reply #13 on: April 23, 2017, 02:27:45 PM »
Ok, all back up and running.
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Offline srto2

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Re: Login Failure
« Reply #14 on: April 23, 2017, 02:43:55 PM »
Quote from: Daniel Hall at IceTV on April 23, 2017, 02:27:45 PM
Ok, all back up and running.

Confirmed!  All OK now.  Thanks Dan  :)
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