Doubled up recording

[grumpy_geoff]

I've had a bunch of these "duplicate" timers too, for me it appears to have started with timers dated a week ago.

One of the "duplicate" timer pairings has the exact same Ice Timer ID value, implying the delete of the original timer failed to occur.
The remainder have an Ice Timer ID value for one of the "duplicate" pairing whilst the other does not, even though they both came from IceTV.
Some of the pairings have the exact same start/end times.

Code: [Select]

RecordTimerEntry(name=MasterChef Australia, begin=Wed May 29 19:20:00 2019, end=Wed May 29 21:10:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)
RecordTimerEntry(name=MasterChef Australia, begin=Wed May 29 19:20:00 2019, end=Wed May 29 21:10:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460931876180420)

RecordTimerEntry(name=The Bay, begin=Wed May 29 21:50:00 2019, end=Wed May 29 23:25:00 2019, serviceref=1:0:19:564:506:1013:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460931993620935)
RecordTimerEntry(name=The Bay, begin=Wed May 29 21:50:00 2019, end=Wed May 29 23:25:00 2019, serviceref=1:0:19:564:506:1013:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)

RecordTimerEntry(name=The Good Fight, begin=Wed May 29 21:25:00 2019, end=Wed May 29 22:55:00 2019, serviceref=1:0:19:325:320:3202:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)
RecordTimerEntry(name=The Good Fight, begin=Wed May 29 21:25:00 2019, end=Wed May 29 22:55:00 2019, serviceref=1:0:19:325:320:3202:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460931993620934)

RecordTimerEntry(name=Blindspot, begin=Wed May 29 23:20:00 2019, end=Thu May 30 00:55:00 2019, serviceref=1:0:19:564:506:1013:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460934963188169)
RecordTimerEntry(name=Blindspot, begin=Wed May 29 23:20:00 2019, end=Thu May 30 00:55:00 2019, serviceref=1:0:19:564:506:1013:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)

RecordTimerEntry(name=Hawaii Five-0, begin=Wed May 29 23:00:00 2019, end=Thu May 30 00:30:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460934963188168)
RecordTimerEntry(name=Hawaii Five-0, begin=Wed May 29 23:00:00 2019, end=Thu May 30 00:30:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)

RecordTimerEntry(name=MasterChef Australia, begin=Thu May 30 19:20:00 2019, end=Thu May 30 21:10:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460934963188170)
RecordTimerEntry(name=MasterChef Australia, begin=Thu May 30 19:20:00 2019, end=Thu May 30 21:05:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)

RecordTimerEntry(name=Blue Bloods, begin=Thu May 30 22:25:00 2019, end=Thu May 30 23:55:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)
RecordTimerEntry(name=Blue Bloods, begin=Thu May 30 22:30:00 2019, end=Thu May 30 23:55:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460934996742608)

RecordTimerEntry(name=Chimerica, begin=Thu May 30 21:20:00 2019, end=Thu May 30 22:55:00 2019, serviceref=1:0:19:325:320:3202:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)
RecordTimerEntry(name=Chimerica, begin=Thu May 30 21:20:00 2019, end=Thu May 30 22:55:00 2019, serviceref=1:0:19:325:320:3202:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460934979965388)

RecordTimerEntry(name=The Voice Australia, begin=Sun Jun  2 18:50:00 2019, end=Sun Jun  2 21:00:00 2019, serviceref=1:0:19:462:460:1012:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460935248400865)
RecordTimerEntry(name=The Voice Australia, begin=Sun Jun  2 18:50:00 2019, end=Sun Jun  2 20:55:00 2019, serviceref=1:0:19:462:460:1012:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)

RecordTimerEntry(name=MasterChef Australia, begin=Mon Jun  3 19:20:00 2019, end=Mon Jun  3 21:10:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460935483281906)
RecordTimerEntry(name=MasterChef Australia, begin=Mon Jun  3 19:20:00 2019, end=Mon Jun  3 21:05:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0)

RecordTimerEntry(name=MasterChef Australia, begin=Tue Jun  4 19:20:00 2019, end=Tue Jun  4 21:10:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460935483281910)
RecordTimerEntry(name=MasterChef Australia, begin=Tue Jun  4 19:20:00 2019, end=Tue Jun  4 21:05:00 2019, serviceref=1:0:19:684:607:1014:EEEE0000:0:0:0:, justplay=0, isAutoTimer=0, ice_timer_id=16503460935483281910)

Cheers,
Geoff

[paullings]

I have had the same issue on my U4 as Judy reported over the last week with a few duplicate recordings and the ICETV symbol gone missing. It has also happened on my T3. I have just reflashed the U4 so will keep an eye on it.

[csutak40]

New weirdness
I noticed that Masterchef was doubled up, so I thought I'd delete/stop one of them. (both started at the same time) This is what I ended up with
Have never seen this before.  Does this mean it is still recording?  I doubt it, the time elapsed hasn't changed since I've deleted the other one

[grumpy_geoff]

Have never seen this before.  Does this mean it is still recording?  I doubt it, the time elapsed hasn't changed since I've deleted the other one

You're chase-playing that file (it's currently recording) and you've then pressed MEDIA to enter the media selection list.
If you exit the media selection list and immediately re-enter it, you'll see the elapsed time of the recording change.

[csutak40]

Have never seen this before.  Does this mean it is still recording?  I doubt it, the time elapsed hasn't changed since I've deleted the other one

You're chase-playing that file (it's currently recording) and you've then pressed MEDIA to enter the media selection list.
If you exit the media selection list and immediately re-enter it, you'll see the elapsed time of the recording change.

Yes, you are right - that's what's happening.  So, basically, when I stopped the recording for one of them I stopped it for both

[BazzaG]

2 recordings of Five Bedrooms on 10HD are now running, however, the 2 recordings have started 5 mins apart ... 1 at 20:35 & the 2nd at 20:40.

I also have several recordings setup across 2 ABC channels since 6pm and ALL of 'em have only been recorded once ... so far.

Also, my U4 is only a few weeks old and was updated to the latest FW by Jai before delivery. I have no idea which method he used.

Five Bedrooms
Wed 05.06.2019 20:35 - 05.06.2019 21:55
10 HD
Series 1, Episode 4
running

------------------------


Five Bedrooms
Wed 05.06.2019 20:40 - 05.06.2019 22:05
10 HD
Series 1, Episode 4
running

------------------------

On the IceTV website it has:

Five Bedrooms

'Series 1, Episode 4'

10 HD, 8:45pm, Wed, 5 Jun 2019, 65 minutes

-------------------------

The FTA embedded EPG data has: 20:46 -> 21:50.

Given that I start the recording 5 min early and end after 15 mins that would make the 2nd of the timers above correct.

The 1st would be correct if the start/end times as shown by the YourTV guide.

What it looks to me like a timer was initially added probably 7 days ago and then was updated as the Ten published better times. For whatever reason the 1st timer wasn't replaced or updated by the new start/end times.

[grumpy_geoff]

...So, basically, when I stopped the recording for one of them I stopped it for both

No, you stopped one - the other was still recording (as per the red part of the status icon).

[csutak40]

...So, basically, when I stopped the recording for one of them I stopped it for both

No, you stopped one - the other was still recording (as per the red part of the status icon).

But I have never seen this status icon before.  Usually, it has a red dot when a show is being recorded.  Had I not watched it while chase playing, would it have saved it?  I am not being argumentative, just trying to understand
Before I deleted the other recording, both were showing the red circle as usual, the status icon changed to what is shown on the screen shot, only after I deleted the other one

[grumpy_geoff]

...So, basically, when I stopped the recording for one of them I stopped it for both

No, you stopped one - the other was still recording (as per the red part of the status icon).

But I have never seen this status icon before.  Usually, it has a red dot when a show is being recorded. 

Yes, because "usually" you do not chaseplaying a recording do you?
See 'Movie Player Icons - basic recording state' in http://beyonwiz.com.au/forum/viewtopic.php?f=42&t=9220#p123075

Had I not watched it while chase playing, would it have saved it?  I am not being argumentative, just trying to understand

Yes, chaseplaying a current recording doesn't cause it to be deleted.

Before I deleted the other recording, both were showing the red circle as usual, the status icon changed to what is shown on the screen shot, only after I deleted the other one

I don't think so, I think it changed to the 'Being played while it's recording' icon because - (i) you entered the media selection list, (ii) chose this rcecording and played it, (iii) pressed MEDIA button whilst still playing that recording, and (iv) then observed this previously unseen (to you) icon.

[Daniel Hall at IceTV]

One question I have for the people experiencing this, do you have the USB tuner installed and enabled?

[grampus]

A just looked at my timers.
I have numerous timers doubled up.
each duplicate has a small difference in either/ or startimes end times
eg heartbeat 1600 and 1610 start times 1750, 1755 end time.   9gem
touch of frost start times 2015 start time for both timers but end time 2215 Nd 2315 72 melb
Graham Norton start times 2045 on both, but 2225 and 2230 end times. 10 peach
Blue Bloods. Start times 2225 and 2230.  end times 2355 and 0005   10hd

All timers re today.
All duplicates are on their same service

And yes I am using a USB tuner installed and enabled.

[grampus]

just an addition to the last post
My Ice log shows just regular 15 minute downloads and updates. 
no other entries..
U4. ice version 20180601,   f/w.  17.5. 20190207

[grumpy_geoff]

One question I have for the people experiencing this, do you have the USB tuner installed and enabled?

I'm getting it on our T4 which doesn't allow the use of the USB tuner (demuxer limit).
I know Judy is also getting it on her T4 (and also on her T2 going by the thread).

[BazzaG]

One question I have for the people experiencing this, do you have the USB tuner installed and enabled?

Yes it's installed & enabled on my U4.

I checked my timers for today early this morning and there are no duplicate timers. Just checked again and still no duplicates.

[Daniel Hall at IceTV]

Hi Guys,

As an update on this, there are two specific issues that we are aware of, to try and differentiate them lets call them 'duplicate recordings' and 'split recordings'.

The duplicate recording issue is shown when you have two timers for a specific show, but either the start time or duration are slightly different between the two. One of them will show the IceTV blue star and the other one will not. This occurs when a timer update is downloaded by the Beyonwiz but then the next update to the server fails the Beyonwiz will be left with two timers listed with both the new and old details. This has been worse in the last week or so due to an issue on the server that was causing some requests to take longer than normal and would then cause some requests to time out.

Now that the server load issue is sorted you will see significantly less of this issue, and any duplicate timers that don't have the IceTV blue star in the timer list can be safely deleted without issues.

The second issue that we will call 'split recordings' is where a recording will be split into multiple files for some unknown reason, we have seen at least a U4 with this issue and have no known cause as yet.