Author Topic: IceTV Scheduled Maintenance tonight (22/10/2015)  (Read 14791 times)

Offline prl

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #30 on: October 23, 2015, 07:19:34 PM »
IceTV is working on our two Beyonwiz DPs.

Thanks, Daniel.
Peter
Beyonwiz T4 in-use
Beyonwiz T2, T3 & T4 for testing

Offline csutak40

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #31 on: October 23, 2015, 07:28:43 PM »
Try opening a command prompt window and enter the command "ipconfig /flushdns" (without the quotes).

I get I get `ipconfig' is not recognized as an internal or external command,
operable program or batch file.
Cheers,
Judy
Windows 7 Media Center; Last Update Feb 20 2006; Beyonwiz T4, T2

Online blip

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #32 on: October 23, 2015, 07:52:53 PM »
Try "c:\windows\system32\ipconfig /flushdns"

Offline NBOSTI

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #33 on: October 23, 2015, 08:20:49 PM »
I got the email advising of "scheduled maintenance", took advice and did a fetch on both my Macs (Elgato EyeTV Diversity) last night.
This morning neither Mac could contact server. No problem, as I was advised it could take 48 hours for DNS to be applied. I am checking forums regularly now and just saw the post from Daniel.
So I went to both Macs and did an update on each successfully. All seems to be back to normal.
What I am really wanting to know is when should I re-enable auto renew on my subscription?
I disabled this when all this "voluntary administration' came to my attention.
I got an email on Wednesday alerting me that my subscription was about to expire, but was still sceptical as to whether the charge would be paid to the old or resurrected IceTV.
Should I wait until advised of new payment gateway up and running or enable now?
I have read the bit about having a week to decide whether I want to subscribe, but I already know that I do, and don't want to lose any of my saved schedules if my subscription expires.
And one thing I did notice over this week was that there were no time changes reflected in "My Week". usually I would expect 1 or 2 changes to the schedule but none were showing. I can understand if this is because of the transitional changes but hope that it is not indicative of how the service will be run from now on. After all, the best thing of this service is to keep devices up to date on recording schedules.

Offline lespato

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #34 on: October 23, 2015, 10:43:41 PM »
All working on my 2 Humax's and my P1

Lcp

Offline Archer_11

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #35 on: October 24, 2015, 12:05:55 AM »
My Toppy 2400 is stuck in a boot loop unless I unplug the network cable. TPG is my ISP.

I'll wait till Sunday as advised but thought I should report this just in case.

Offline NBOSTI

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #36 on: October 24, 2015, 01:08:41 AM »
Archer 11,  Topfields need a complete reset to refresh data,..Or something like that. There is a message pertaining to that  under "my recorders".
I'm not sure about the newer Toppys but my old 2400hdt did reuire a complete reset and set up if a resend of schedules was requested.

Offline csutak40

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #37 on: October 24, 2015, 03:16:10 AM »
Try "c:\windows\system32\ipconfig /flushdns"

Very weird.  When I open cmd, it opens c:\windows\system32>  Initially, I just typed ipconfig /flushdns after that. Didn't like that.  This time I went back to the c prompt, and typed the whole line (replacing the > after system32 with \) and it worked!

However, that didn't solve the problem, I'm afraid.  I have no idea what to do next.  I have no problem on the laptop, but IceTV Interactive is installed on the desktop and it can't open the webpage, which of course is the reason no recordings are happening  there.

I tried everything, cleared all the cache, tried from both FF and IE, even tried (at someone's suggestion) 54.206.94.20
« Last Edit: October 24, 2015, 03:24:43 AM by csutak40 »

Offline csutak40

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #38 on: October 24, 2015, 03:21:57 AM »
TPG is my ISP.


In the interest of full disclosure, so is mine  :P

Offline lespato

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #39 on: October 24, 2015, 09:07:44 AM »
I am with TPG also. it all came good for me around 6.30 PM Friday 23rd.

2 X Humax 7500T  1X  Beyonwiz P1


lcp

Offline daylesfordpep

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #40 on: October 24, 2015, 10:53:30 AM »
The type of unit was irrelevant.  I asked if the account showing invalid was a symptom of the upgrade.  IceTV could have just said yes.  It has now self rectified.  As I have just blown 3 years prepaid IceTV may like to put out more in depth information for customers in their emails if they want to get them back.   

Offline Paul55

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #41 on: October 24, 2015, 11:11:58 AM »
The type of unit was irrelevant.  I asked if the account showing invalid was a symptom of the upgrade.  IceTV could have just said yes.  It has now self rectified.  As I have just blown 3 years prepaid IceTV may like to put out more in depth information for customers in their emails if they want to get them back.

The information contained in Reply 13 of this thread seems pretty comprehensive to me - and stated that the problem would resolve within a timeframe. Other posts indicate why the type of device could be significant.

Offline Dave at IceTV

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #42 on: October 24, 2015, 01:26:05 PM »
What I am really wanting to know is when should I re-enable auto renew on my subscription?
I disabled this when all this "voluntary administration' came to my attention.
I got an email on Wednesday alerting me that my subscription was about to expire, but was still sceptical as to whether the charge would be paid to the old or resurrected IceTV.
Should I wait until advised of new payment gateway up and running or enable now?
I have read the bit about having a week to decide whether I want to subscribe, but I already know that I do, and don't want to lose any of my saved schedules if my subscription expires.

At the moment no subscriptions will expire.
  • All subscriptions are still active at the moment, including any that would normally have expired by now.
  • All subscriptions will remain active until the new company running IceTV gets its payment gateway operating.
After the new company running IceTV gets its payment gateway up and running:
  • All subscriptions will continue to work for another week, even without renewing.
  • All customers will receive an email notifying them that they are now able renew their subscriptions (manually or by enabling auto renew).

And one thing I did notice over this week was that there were no time changes reflected in "My Week". usually I would expect 1 or 2 changes to the schedule but none were showing. I can understand if this is because of the transitional changes but hope that it is not indicative of how the service will be run from now on. After all, the best thing of this service is to keep devices up to date on recording schedules.

Once the new company gets fully operational in about a week it will provide the same quality EPG data and the same great customer service that you all became used to from the old company, for $7.99 per month (which is about $95 over a year if you subscribed to IceTV each month for 12 months).
cheers

Dave
Customer Service

Offline prl

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #43 on: October 24, 2015, 02:17:52 PM »
The type of unit was irrelevant. ...
No, it wasn't. Devices using the new server (Beyonwiz T series, SKIPPA) weren't affected by the problem. Devices using the old server (Beyonwiz DP series, Topfield, etc) were affected.

Offline Archer_11

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Re: IceTV Scheduled Maintenance tonight (22/10/2015)
« Reply #44 on: October 24, 2015, 04:35:14 PM »
Hi Folks,

Quick update...I unplugged the network cable, powered up, disabled Ice TV then turned off the PVR, plugged the network cable back in and logged back in to Ice TV. Seems to have worked. Thanks.


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